Vodafone UK - Kings Lynn Reviews 

156
TrustScore 5 out of 5

4.8

11 Norfolk Street, PE30 1AR Kings Lynn, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went into the shop in kings Lynn to have a chat about new phones and better data than what I had with a different supplier. Nick was very friendly and gave me the best offers. Was very thankful for a... See more

Company replied

Rated 5 out of 5 stars

Went in to upgrade 2 phones. We got expert advice from Nick after telling him our wants and needs. He set up contracts for us that gave us exactly what we asked for with both phones and airtime.

Company replied

Rated 5 out of 5 stars

Went too vodaphone today , can’t thank Nick enough sorted out my problem, such great customer service which doesn’t happen Very often in other stores .

Company replied

Rated 5 out of 5 stars

Sam went above and beyond to help us today as he always does would definitely go back as I’ve had a great experience. Also very happy with my new phone thank you Sam :)

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Kings Lynn

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 11 Norfolk Street, PE30 1AR, Kings Lynn, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(156)

40,947 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience was very good the person…

My experience was very good the person I saw was very helpful and polite

26 July 2023
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Debra,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone upgrade

I was really happy with the service I received. Sam my advisor was very knowledgeable and helpful and made sure I had the phone and plan most suitable to my needs.

25 July 2023
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by Nick

Excellent service by Nick, very helpful and professional.

22 July 2023
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hi Easter,

This is lovely feedback for Nick. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Went in to upgrade

Went in to upgrade. Nick help me was very friendly and polite and helped me get what I wanted even saved me some money. Now you definitely can't complain at that.
Thanks again Nick for all your help

19 July 2023
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Clifford,

Thanks for the lovely review and fantastic support for Nick.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super service!

Adam and Nicholas made the experience of helping my grandmother change mobile and broadband provider painless and extremely easy, helped get the best plan for both and did it all quickly and without any stress, well worth popping in store rather than trying to ring or do it on the website.

15 July 2023
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hi Ethan,

This is a great review for Adam and Nicholas. I’m glad to hear you Granddaughter found the best option when visiting the store.

If she ever needs any help with her Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on the line.

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

The best Vodafone team .…

There is a lot to talk about my experience with Vodafone . All staff very pleasant and helpful. Nick was great , he help me to get the best deal , always kept me up to date , so very great communication between staff and client, very polite, explained in details everything what I need to know.I will recommend this lovely team to anyone who wants to get the best service.

22 June 2023
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Veronica,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlotte was great

Charlotte was helpful. Nothing was too much bother and she helped me find just what I wanted, price wise and phone. Thanks

17 June 2023
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nick was really helpful

16 June 2023
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Blake,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was extremely friendly and helpful

Sam was extremely friendly and helpful. Found a good deal and clearly explained all aspects to me. It was a pleasure to meet him.

15 June 2023
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Terry,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was very helpful

Sam was very helpful. He took his time to explain things to me. He made sure I got the right sort of phone I need.

22 May 2023
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Mark,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was extremely efficient and very…

Sam was extremely efficient and very friendly. He explained everything throughly and helped us perfectly. We will be returning when we need to upgrade our children’s phones and our broadband.

16 May 2023
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Philip,

This is really great to hear, thanks for the feedback and support for Sam!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was very patient with an indecisive…

Sam was very patient with an indecisive person, knowledgeable and very polite, friendly. Made the whole pain in the butt experience a lot easier!

14 May 2023
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hi Anna. Thank you for your review for Sam. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam at Vodafone

Sam at Vodafone was brilliant friendly and efficient and got me the best deal 10 out of 10.

11 May 2023
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Deborah,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam made my choice of new contract very…

Sam made my choice of new contract very easy. Helped me with what I wanted and the right choice for my needs. Thank you Sam

6 May 2023
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Ian,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nick was very amazing and very helpful…

Nick was very amazing and very helpful with upgrading my phone.

22 April 2023
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hi Chelsea,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Purchased an upgrade mobile phone

Purchased an upgrade mobile phone. The lad was very helpful and explained everything to me for my new mobile contract.

20 April 2023
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hi Gill,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from Sam and Jack and…

Fantastic service from Sam and Jack and all the Team at Kings Lynn - excellent! Many thanks

17 April 2023
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hey Stephen,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Spoke to Nick who was very helpful and managed to find a cheaper deal for me as i had been offered the same contract and phone cheapee on another network.

14 April 2023
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hi Morgan, it's great to see Nick left such a positive impression on you and helped you to save on your plan. If you visited a store when you spoke to them, please let us know which store and we'd be happy to feed this back to them directly.
Thanks again,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service and saved us a £1…

Very good service and saved us a £1 what more can you ask for

14 April 2023
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Hi Dawn, Thanks for your fab feedback. It's good to hear we were able to help you make a small saving on your bill.
All the best,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service & experience

Nick at the Vodafone shop in Kings Lynn was friendly, efficient & very good at his job. Nick resolved a very difficult problem for me in a confident & knowledgeable way. I would highly recommend him & the service he provided

14 April 2023
Unprompted review
Vodafone UK - Kings Lynn logo

Reply from Vodafone UK - Kings Lynn

Thank you for your review Jane. It's always good to read nice feedback for one of our teams. We'll be sure to feed this back to Nick's manager on your behalf.
Thanks again,
The Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look