We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable. She spent time explaining the best plans for our needs. Will definitely use the Vodafone store again.... See more
Company replied
Location
Switch location32 Market Square, LA1 1HT Lancaster, GB
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See what reviewers are saying
Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... See more
Company replied
The in store experience is in itself great. I prefer the one to one service as I feel it is easier to understand and to bounce questions back and forth. Simon (store manager) made this experience... See more
Company replied
I visited the Lancaster store today 6/9/25 and simon was our helper what a delightful and help man he is he explained everything to me leaving me absolutely clear o nexatt I WS buying and I highly tec... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Lancaster
Written by the company
Contact info
32 Market Square, LA1 1HT, Lancaster, United Kingdom
4.9
Excellent
323 reviews
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james the assistant was extremely…
james the assistant was extremely helpful and informative. He was very patient and i would recommend vodafone because of the amazing service.
21 August 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Kady,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James always helpful and saved me a lot…
James always helpful and saved me a lot of money and assisted with my phone. Thanks for your help
17 August 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Sam,
Thanks for the lovely review and the fantastic support you’ve shown for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lili was very helpful today
15 August 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly & knowledgeable service from…
Friendly & knowledgeable service from simon
12 August 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Chantelle,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thankyou so much to layla for being so…
Thankyou so much to layla for being so very helpful and kind. It was a pleasure for me.
6 August 2026
Unprompted review
Reply from Vodafone UK - Lancaster
"Hey Jean,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Hannah was so helpful
Hannah was so helpful, gone above and beyond in helping with my phone and tablet. Couldn't recommend enough
6 August 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
It was fantastic layla a brilliant…
It was fantastic layla a brilliant costmer service lady
3 August 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Sean,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
We had a wonderful experience at the…
We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable.
She spent time explaining the best plans for our needs.
Will definitely use the Vodafone store again.
31 July 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Amanda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phone upgrade
Ella talked me through various options, listened to my requirements and found an ideal package for me
I have upgraded my phone also
Thank you
25 July 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
James was very helpful and made my…
James was very helpful and made my visit a very positive experience.
24 July 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Thankyou very much for all of Hannahs…
Thankyou very much for all of Hannahs kindness and patience, patience of a saint. Sorted me out.
20 July 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Winifred,
Thanks for the lovely review and the fantastic support you’ve shown for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was helpful and sorted me a new…
James was helpful and sorted me a new phone out quickly 10/10 service
18 July 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey John,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Layla has been very friendly and helpful. She has explained everything clearly to me. Great customer service.
16 July 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Bland,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hannah was delightful and extremely…
Hannah was delightful and extremely quick and helpful. Left smiling.
16 July 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Heather,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very pleased throught
Very pleased throught. Lili was very informative and patient, explaining everything clearly etc. Excellent.
4 July 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Steven,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Amazing service such a good laugh…
Amazing service such a good laugh amzing with putting up children.
A frendly experience with well knowledge of products and prices.
No hard selling. Ella was very helpfull and would like her to be sales person of the month.
Will look forward to seeing her again when i come to pick my phone up.
26 June 2026
Unprompted review
Reply from Vodafone UK - Lancaster
"Hey Jodie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Layla was exceptionally helpful and…
Layla was exceptionally helpful and patient, thank you so much
16 June 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Carol,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Lili was very helpful and explains all…
Lili was very helpful and explains all clearly
16 June 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Liz,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lili.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Layla was very effiecient
Layla was very effiecient, all my questions were answered.
7 June 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Simon saved us so much money today
Simon saved us so much money today. Upgraded me and my husband and signed us up to Internet aswell. Couldn't be happier. 5 star
4 June 2026
Unprompted review
Reply from Vodafone UK - Lancaster
Hey Rosie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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