I had a genuinely great experience with Vodafone thanks to Sully. From start to finish, he was professional, patient, and incredibly helpful. He took the time to explain everything clearly, made the... See more
Company replied
Location
Switch location19 West Mall, Swan Shopping Centre, KT22 8AH LEATHERHEAD, GB
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See what reviewers are saying
i came into vodafone in leatherhead enquiring about home broadband and wifi. the customer service in the store was great and i was helped out by a colleague called mimi. she ran me through all the de... See more
Company replied
Amazing customer service, they listened to my issues and went above and beyond to fix them. Specifically Sullivan, who not only explained the things I didn’t understand to me, but made me feel comfort... See more
Company replied
Came into Vodafone for an upgrade, mimis service was excellent. Really smooth experience and gave me a good deal. Give this girl a raise!
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Leatherhead
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
19 West Mall, Swan Shopping Centre, KT22 8AH, LEATHERHEAD, United Kingdom
4.8
Excellent
50 reviews
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Amazing customer service
Amazing customer service, they listened to my issues and went above and beyond to fix them. Specifically Sullivan, who not only explained the things I didn’t understand to me, but made me feel comfortable there. Would recommend!
13 May 2026
Unprompted review
Reply from Vodafone UK - Leatherhead
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
great store
i came into vodafone in leatherhead enquiring about home broadband and wifi. the customer service in the store was great and i was helped out by a colleague called mimi. she ran me through all the details, very happy customer
19 May 2026
Unprompted review
Reply from Vodafone UK - Leatherhead
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Outstanding customer service
I had a genuinely great experience with Vodafone thanks to Sully. From start to finish, he was professional, patient, and incredibly helpful. He took the time to explain everything clearly, made the whole process straightforward, and went above and beyond to make sure I was sorted.
Customer service like this is hard to come by these days, and Sully is a real credit to Vodafone. Thanks again for making what could have been a stressful situation so easy.
16 May 2026
Unprompted review
Reply from Vodafone UK - Leatherhead
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came into Vodafone for an upgrade
Came into Vodafone for an upgrade, mimis service was excellent. Really smooth experience and gave me a good deal. Give this girl a raise!
22 May 2026
Unprompted review
Reply from Vodafone UK - Leatherhead
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Leatherhead
Hey Thea,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
My wife brought an new i phone and I…
My wife brought an new i phone and I then took over her old phone. Tyler did all the setting up and transfer processes required for both phones. He was very welcoming, knowledgeable and professional. For people like us that are not so tech savvy he made it all look so easy.
We would highly recommend Vodafone Leatherhead
17 April 2026
Unprompted review
Reply from Vodafone UK - Leatherhead
Hey Chris,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Tyler.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Leatherhead store
Tyler was especially helpful when I visited Vodafone leatherhead, any issues I had were solved immediately with a friendly smile. I highly recommend Tyler when visiting Vodafone leatherhead
14 April 2026
Unprompted review
Reply from Vodafone UK - Leatherhead
Hey Chloe
,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Tyler.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff here really go the extra mile…
The staff here really go the extra mile and make you feel so comfortable, I purchased my iPhone 17 pro max with ease! Would highly recommend this branch to anyone! Thankyou so much to the guys here for answering all my questions and concerns! Will be back again soon.
26 March 2026
Unprompted review
Reply from Vodafone UK - Leatherhead
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Vodafone broadband
I went in leatherhead Vodafone to get broadband for my home. The worker who served me was called daniel.He was amazing couldnt of been anymore helpful , he was polite professional and well mannered. Explained everything to me I needed to know .
5 December 2025
Unprompted review
Reply from Vodafone UK - Leatherhead
Hey Lisaa,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Daniel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went in to buy a new phone
I went in to buy a new phone. I had really great service and the guys in there where amazing.
3 March 2026
Unprompted review
Reply from Vodafone UK - Leatherhead
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Always so helpful
Always so helpful to an old technophobe! 10/10 would recommend
13 January 2026
Unprompted review
Reply from Vodafone UK - Leatherhead
Hey Happy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Leatherhead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I find that Leatherhead staff are very…
I find that Leatherhead staff are very helpful and courteous.
7 October 2025
Unprompted review
Reply from Vodafone UK - Leatherhead
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Had to get myself a new phone
Had to get myself a new phone. The manager Sully was very helpful and engaging. Great service.
22 August 2025
Unprompted review
Reply from Vodafone UK - Leatherhead
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Tyler in shop saved me from moving
Tyler in shop saved me from moving! Great service, lovely chap - made up for that nasty little lady who phoned when I asked for my PAC 😉
27 January 2025
Unprompted review
Reply from Vodafone UK - Leatherhead
Hey Michelle,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Understanding
Helpful, understood the problem with empathy, thank you!
16 March 2025
Unprompted review
Reply from Vodafone UK - Leatherhead
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Diogo was very helpful and patient
Diogo was very helpful and patient. Explained all our options clearly. Helped transfer all my apps and photos. Basically went above and beyond.
1 February 2025
Unprompted review
Reply from Vodafone UK - Leatherhead
Hi there,
Thanks for your review for Diogo. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent service
Excellent service, friendly staff. Was helped at the shop by Tyler, very helpful and professional.
29 November 2024
Unprompted review
Reply from Vodafone UK - Leatherhead
Hi Rafee,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Superb Service and Solutions
Store opened up perfectly on time, welcomed myself when I had a tech adviser appointment. I dealt with the store manager 'Sully', I felt heard and understood, while he clearly explained the processes and next steps involved. Sully was very personable, and professional. I felt like I was being treated with an expert, with a superb friendly experience.
While my issue could not be resolved at branch due to the complexities, I felt rest assured it was being escalated with priority and precision.
Furthermore Sully assisted and provided a solution for optimising my current Vodafone plan which I am very happy with and encourages me to remain with Vodafone for longer
8 November 2024
Unprompted review
Reply from Vodafone UK - Leatherhead
Hey Scott,
Thanks for letting us know what an amazing job Sully did at getting everything sorted for you! Thank you for your review also, It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
So far so good
Alfie at Vodafone Leatherhead was very friendly, helpful, and efficient and made the process of switching from O2 an absolute doddle, thanks!
2 November 2024
Unprompted review
Reply from Vodafone UK - Leatherhead
Hello, Graham,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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