Aysha from Vodafone customer service greeted me very well and provided excellent service. Thank you very much for helping me with my new contract. ❤️
Company replied
Location
Switch location8-9 Commercial Street, LS1 6AL Leeds, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Aysha was awesome. Very informative and clearly knows her stuff. In addition she was very warm and engaging. If theory says you buy from people first and the product second I would be back to buy from... See more
Company replied
Leo has been 110% helpful in successfully meeting my son's needs and gone above and beyond in transferring all much loved data onto his new phone, which he worried about losing all his memories and co... See more
Company replied
Alex was SO helpful and did all he could to help me. I would recommend Vodaphone Leeds to anyone needing their services, as they are reliable and kind to all. Thank you so much for your time and effor... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Leeds 8-9 Commercial Street
Written by the company
Contact info
8-9 Commercial Street, LS1 6AL, Leeds, United Kingdom
5.0
Excellent
961 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Aysha from Vodafone customer service…
Aysha from Vodafone customer service greeted me very well and provided excellent service. Thank you very much for helping me with my new contract. ❤️
14 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aysha was awesome
Aysha was awesome. Very informative and clearly knows her stuff. In addition she was very warm and engaging. If theory says you buy from people first and the product second I would be back to buy from Aysha!
12 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey James,
Thanks for the lovely review and the fantastic support you’ve shown for Aysha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aysha was very kind and helpful
Aysha was very kind and helpful. Great customer experience.
9 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Udomsak,
Thanks for the lovely review and fantastic support for Aysha.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from Aysha she…
Fantastic service from Aysha she explained everything throughly and helped me get a new phone that suitee my needs
3 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Gillian,
Thanks for the lovely review and fantastic support for Aysha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
fantastic experience today in the…
fantastic experience today in the Vodafone shop in Leeds, Aysha was extremely helpful, sorted out all the challenges with our accounts, first class customer services, thank you!
3 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hi Paul. We're so happy to hear about your fantastic experience at our Leeds shop! It's wonderful to know that our team provided first-class customer service and successfully resolved your account challenges. We truly appreciate your kind words.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm. Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Luke was absolutely brilliant today ,I…
Luke was absolutely brilliant today ,I would definitely recommend him .
jules
3 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Julie,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Alex was SO helpful and did all he…
Alex was SO helpful and did all he could to help me. I would recommend Vodaphone Leeds to anyone needing their services, as they are reliable and kind to all. Thank you so much for your time and effort!!
1 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very helpful
Was served by Aysha. Very helpful. Gave loads of information that was needed and made things very clear. Really friendly and customer experience very good.
2 September 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Jack,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly, professional service
Friendly, patient and professional service from Nadia in Leeds, who helped us save on our current contracts and to set our son up with a new and memorable number.
29 August 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Alastair,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional service
Exceptional service. Delivered with a smile. Thanks Luke
29 August 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Anca,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service from Leeds commercial…
Good service from Leeds commercial street on new phone. Thanks Nadia
29 August 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very Helpful and saved me lots of money
Luke was Very Helpful and saved me lots of money
29 August 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Gabriel,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellant service from luke got me ghe…
Excellant service from luke got me ghe best deal
29 August 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Service was great from Leo
Service was great from Leo. Stright away helped me
29 August 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Grace,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Leo in store getting…
Great service from Leo in store getting me the best deal
29 August 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Mea,
Thanks for the lovely review and fantastic support for Leo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful for my first time in uk
28 August 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Liv was very helpful and professional
Liv was very helpful and professional, she was informative and friendly and make the process of getting a new phone very simple! A credit to the store, very bubbly and welcoming
28 August 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Kelly,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Happy with Olivia with the help given…
Happy with Olivia with the help given today helping me with an issue with my phone
27 August 2026
Unprompted review
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Jenny,
Thanks for the lovely review and fantastic support for Olivia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Leeds 8-9 Commercial Street
Hey Fi Godfrey,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.