Vodafone UK - Leicester High Cross Reviews 

771
TrustScore 5 out of 5

4.9

5 Upper Mall,High Street, LE1 4FQ Highcross, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Aashiq, was very helpful explained when asked questions very patient. Nothing was too much trouble all with a smile , agreed to transfer my data and WhatsApp info as was going through two sad b... See more

Company replied

Rated 5 out of 5 stars

Andrea was extremely helpful, friendly and professional. He answered all of our questions clearly and took the time to explain the available options without rushing us or putting any pressure on us... See more

Company replied

Rated 3 out of 5 stars

Broadband speed is good but I would lots of repeaters to cover my whole hourse. It sometimes doesn’t reach every room. Speed is decent but you have be closer to it. Some online streaming I do, websi... See more

Company replied

Rated 5 out of 5 stars

Andrea listened to me and let me ask as many questions as I wanted. Answered everything really well with good explanations. Finally a Vodafone representative that didn’t put on the hard sell but was h... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Leicester High Cross

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 5 Upper Mall,High Street, LE1 4FQ, Highcross, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

771 reviews

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1-star

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4.9

All reviews

(771)

41,964 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

kieran was great!

kieran was very friendly, kind, very clear at explaining, and has made the transition back home very smooth. overall a pleasant experience!

21 August 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

"Hey Aroon,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Ammeer was amazing very quick helpful…

Ammeer was amazing very quick helpful service

21 August 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Atif very professional staff member

Atif very professional staff member

20 August 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Atif.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Atif

Atif - Great service, able to switch my broadband easily. Very informative and polite. Able to hold a conversation and explain in detail the service I’ll be getting. Great customer service as a whole!
Thankyou! :)

20 August 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Mariah,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Atif.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kieran at Leicester highcross was…

Kieran at Leicester highcross was fantastic! Thanks

19 August 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

"Hey Angie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Mr Aashiq is very professional

Mr Aashiq is very professional, pleasant and helpful person.
He explained the contract very well. And answered all my questions.

19 August 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Mohamed,

Thanks for the lovely review and fantastic support for Aashiq.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service done by Ameer

Great service done by Ameer

18 August 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Sannya,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kieran was excellent right from the…

Kieran was excellent right from the start. Good customer service skills.
Thank you.

18 August 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aashiq

Aashiq, was very helpful explained when asked questions very patient. Nothing was too much trouble all with a smile , agreed to transfer my data and WhatsApp info as was going through two sad bereavements. .

18 August 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Aashiq, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Brilliant service as always from aashiq

17 August 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Keith,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aashiq was fantastic with helping set…

Aashiq was fantastic with helping set up a new contract. Would highly recommend Vodafone.

17 August 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Jackie,

Thanks for the lovely review and fantastic support for Aashiq.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Atif was very helpful when i was buying…

Atif was very helpful when i was buying my tablet.

15 August 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Marie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Varynice service

Varynice service, good behave with costomer,

27 August 2025
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Siva and Nitesh provider great servies

Siva and Nitesh provider great servies. They treat me likevfamily in store

15 August 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Valentina,

Thanks for the lovely review and fantastic support for Siva and Nitesh. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone upgrade Leicester store

Andrea listened to me and let me ask as many questions as I wanted. Answered everything really well with good explanations. Finally a Vodafone representative that didn’t put on the hard sell but was honest and genuine, what a breath of fresh air.

14 August 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Justine,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Andrea.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kieran the Sales Assistant was really…

Kieran the Sales Assistant was really helpful & friendly and gave me a great deal.

14 August 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Tracy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

great customer service from Aashiq!

12 August 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hi Olivia, thank you so much for your wonderful review and the amazing support you’ve shown for Aashiq, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Aashiq was great

Aashiq was great. Patiently walked me through the contract. Very Happy

12 August 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Andrew,

Thanks for the lovely review and fantastic support for Aashiq.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service from Andrea

Andrea was extremely helpful, friendly and professional. He answered all of our questions clearly and took the time to explain the available options without rushing us or putting any pressure on us.
He presented the offer in a very clear and easy-to-understand way, which made choosing the right package much easier. We left feeling confident that we had made the right decision.

A really positive experience and excellent customer service. Thank you, Good luck Andrea!

10 August 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Malgorzata,

Thanks for the lovely review and fantastic support for Andrea.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a really great experience at…

Had a really great experience at Vodafone today. Avneesh was extremely helpful, knowledgeable and professional. He took the time to explain everything clearly and made the whole process really easy. Really appreciated his patience and excellent customer service. Thank you, Avneesh! 😊

9 August 2026
Unprompted review
Vodafone UK - Leicester High Cross logo

Reply from Vodafone UK - Leicester High Cross

Hey Sayata,

Thanks for the lovely review and fantastic support for Avneesh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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