Aashiq, was very helpful explained when asked questions very patient. Nothing was too much trouble all with a smile , agreed to transfer my data and WhatsApp info as was going through two sad b... See more
Company replied
5 Upper Mall,High Street, LE1 4FQ Highcross, GB
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Aashiq, was very helpful explained when asked questions very patient. Nothing was too much trouble all with a smile , agreed to transfer my data and WhatsApp info as was going through two sad b... See more
Company replied
Andrea was extremely helpful, friendly and professional. He answered all of our questions clearly and took the time to explain the available options without rushing us or putting any pressure on us... See more
Company replied
Broadband speed is good but I would lots of repeaters to cover my whole hourse. It sometimes doesn’t reach every room. Speed is decent but you have be closer to it. Some online streaming I do, websi... See more
Company replied
Andrea listened to me and let me ask as many questions as I wanted. Answered everything really well with good explanations. Finally a Vodafone representative that didn’t put on the hard sell but was h... See more
Company replied
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5 Upper Mall,High Street, LE1 4FQ, Highcross, United Kingdom
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kieran was very friendly, kind, very clear at explaining, and has made the transition back home very smooth. overall a pleasant experience!

Reply from Vodafone UK - Leicester High Cross
Ammeer was amazing very quick helpful service

Reply from Vodafone UK - Leicester High Cross
Atif very professional staff member

Reply from Vodafone UK - Leicester High Cross
Atif - Great service, able to switch my broadband easily. Very informative and polite. Able to hold a conversation and explain in detail the service I’ll be getting. Great customer service as a whole!
Thankyou! :)

Reply from Vodafone UK - Leicester High Cross
Kieran at Leicester highcross was fantastic! Thanks

Reply from Vodafone UK - Leicester High Cross
Mr Aashiq is very professional, pleasant and helpful person.
He explained the contract very well. And answered all my questions.

Reply from Vodafone UK - Leicester High Cross

Reply from Vodafone UK - Leicester High Cross
Kieran was excellent right from the start. Good customer service skills.
Thank you.

Reply from Vodafone UK - Leicester High Cross
Aashiq, was very helpful explained when asked questions very patient. Nothing was too much trouble all with a smile , agreed to transfer my data and WhatsApp info as was going through two sad bereavements. .

Reply from Vodafone UK - Leicester High Cross

Reply from Vodafone UK - Leicester High Cross
Aashiq was fantastic with helping set up a new contract. Would highly recommend Vodafone.

Reply from Vodafone UK - Leicester High Cross
Atif was very helpful when i was buying my tablet.

Reply from Vodafone UK - Leicester High Cross

Reply from Vodafone UK - Leicester High Cross
Siva and Nitesh provider great servies. They treat me likevfamily in store

Reply from Vodafone UK - Leicester High Cross
Andrea listened to me and let me ask as many questions as I wanted. Answered everything really well with good explanations. Finally a Vodafone representative that didn’t put on the hard sell but was honest and genuine, what a breath of fresh air.

Reply from Vodafone UK - Leicester High Cross
Kieran the Sales Assistant was really helpful & friendly and gave me a great deal.

Reply from Vodafone UK - Leicester High Cross

Reply from Vodafone UK - Leicester High Cross
Aashiq was great. Patiently walked me through the contract. Very Happy

Reply from Vodafone UK - Leicester High Cross
Andrea was extremely helpful, friendly and professional. He answered all of our questions clearly and took the time to explain the available options without rushing us or putting any pressure on us.
He presented the offer in a very clear and easy-to-understand way, which made choosing the right package much easier. We left feeling confident that we had made the right decision.
A really positive experience and excellent customer service. Thank you, Good luck Andrea!

Reply from Vodafone UK - Leicester High Cross
Had a really great experience at Vodafone today. Avneesh was extremely helpful, knowledgeable and professional. He took the time to explain everything clearly and made the whole process really easy. Really appreciated his patience and excellent customer service. Thank you, Avneesh! 😊

Reply from Vodafone UK - Leicester High Cross
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