Had a really good experience at the Lewes Vodafone shop where we were ably looked after by Aaliyah. she was knowledgeable, responsible and extremely helpful exemplary example of customer service reall... See more
Company replied
3 High Street, BN7 2AD Lewes, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Had a really good experience at the Lewes Vodafone shop where we were ably looked after by Aaliyah. she was knowledgeable, responsible and extremely helpful exemplary example of customer service reall... See more
Company replied
Aaliyah was really really helpful. She understood my needs and explained clearly the best help I could get in switching to an IPhone. She's maintaining the high standard I've always experienced in t... See more
Company replied
Taylor has helped me with a complicated issue a year ago and has done the same again this week. My sim just stopped functioning and required two days to solve - which he did He also adjusted my con... See more
Company replied
Taylor is a very friendly and helpful individual , nothing is too much trouble and he goes out of his way to find and explain all of the options available, Taylor should run training sessions on how t... See more
Company replied
Written by the company
3 High Street, BN7 2AD, Lewes, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremely helpful staff and very kind. Was seen by Nate and Aaliyah. Would recommend

Reply from Vodafone UK - Lewes
Aaliyah was efficient, friendly and knowledgeable; very good

Reply from Vodafone UK - Lewes
Had a really good experience at the Lewes Vodafone shop where we were ably looked after by Aaliyah. she was knowledgeable, responsible and extremely helpful exemplary example of customer service really appreciated her help and that of Taylor as well many thanks.

Reply from Vodafone UK - Lewes
Taylor has helped me with a complicated issue a year ago and has done the same again this week.
My sim just stopped functioning and required two days to solve - which he did
He also adjusted my contract which saved me a substantial amount as I travel a great deal.
Thank you Taylor!

Reply from Vodafone UK - Lewes
Aaliyah was really really helpful. She understood my needs and explained clearly the best help I could get in switching to an IPhone. She's maintaining the high standard I've always experienced in this shop in Lewes. I'm most grateful.

Reply from Vodafone UK - Lewes
Vodafone Lewes offers an important customer facing service to the people of the Town.
Competent,informed and friendly staff always available to offer personalized help and support.
Team manager George has overseen this high street branch for years and he has on many occasions gone the extra mile to assist in solving any issues that have arisen with my Vodafone contract, as a result I have been a Vodafone customer for over a decade now! Can recommend!

Reply from Vodafone UK - Lewes
Taylor & George at Lewes store are excellent. Very helpful and know their products well. Also listen to customers to find out the right plan/phone for them.

Reply from Vodafone UK - Lewes
. A friendly welcome
. A staff team that listens and is very patient
. Provides clear information/ instructions
. A very helpful team!

Reply from Vodafone UK - Lewes
Delightful staff,more than helpful to a non techy person

Reply from Vodafone UK - Lewes
Teylor is a very man he give a costomar relaxcing convercition to the costomar

Reply from Vodafone UK - Lewes
Great service thanks Jack helpfull and took charge of the transfer

Reply from Vodafone UK - Lewes
I’ve always gone to the Vodafone shop in Lewes and always had great service
Very knowledgeable and polite

Reply from Vodafone UK - Lewes
Taylor was so very efficient very very knowledgeable, kind and caring man. A pleasure to deal with my problems.
Could not wish for a better assistant.

Reply from Vodafone UK - Lewes
Very helpful did everything I wanted. Couldn’t fault the service I received.

Reply from Vodafone UK - Lewes
Taylor was the person who helped me. My screen had a chip and I wanted to know what my options were. He went through everything slowly and in a way I could understand. I needed my phone replaced. He set it up for me and went through what he had done. Nothing was too much trouble.

Reply from Vodafone UK - Lewes
Went in for upgrade & george was most helpful in sorting me out

Reply from Vodafone UK - Lewes
Very good sevice.all my questions answeard thouraly highly recomended.

Reply from Vodafone UK - Lewes
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.