Vodafone UK - Lewes Reviews 

123
TrustScore 5 out of 5

4.9

3 High Street, BN7 2AD Lewes, GB


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Rated 5 out of 5 stars

Had a really good experience at the Lewes Vodafone shop where we were ably looked after by Aaliyah. she was knowledgeable, responsible and extremely helpful exemplary example of customer service reall... See more

Company replied

Rated 5 out of 5 stars

Aaliyah was really really helpful. She understood my needs and explained clearly the best help I could get in switching to an IPhone. She's maintaining the high standard I've always experienced in t... See more

Company replied

Rated 5 out of 5 stars

Taylor has helped me with a complicated issue a year ago and has done the same again this week. My sim just stopped functioning and required two days to solve - which he did He also adjusted my con... See more

Company replied

Rated 4 out of 5 stars

Taylor is a very friendly and helpful individual , nothing is too much trouble and he goes out of his way to find and explain all of the options available, Taylor should run training sessions on how t... See more

Company replied


Company details


Contact info

  • 3 High Street, BN7 2AD, Lewes, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

123 reviews

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4.9

All reviews

(123)

41,308 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely helpful staff and very kind

Extremely helpful staff and very kind. Was seen by Nate and Aaliyah. Would recommend

16 July 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Steven,

Thanks for the lovely review and fantastic support for Nate and Aaliyah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaliyah was great: efficient

Aaliyah was efficient, friendly and knowledgeable; very good

16 July 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Kate,

Thanks for the lovely review and fantastic support for Aaliyah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a really good experience at the…

Had a really good experience at the Lewes Vodafone shop where we were ably looked after by Aaliyah. she was knowledgeable, responsible and extremely helpful exemplary example of customer service really appreciated her help and that of Taylor as well many thanks.

10 July 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Anthony,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor was brilliant.

2 July 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Phil,

Thanks for the lovely review and fantastic support for Taylor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor in Lewes has been very helpful!

Taylor has helped me with a complicated issue a year ago and has done the same again this week.
My sim just stopped functioning and required two days to solve - which he did
He also adjusted my contract which saved me a substantial amount as I travel a great deal.
Thank you Taylor!

27 June 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Michael

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaliyah was really really helpful

Aaliyah was really really helpful. She understood my needs and explained clearly the best help I could get in switching to an IPhone. She's maintaining the high standard I've always experienced in this shop in Lewes. I'm most grateful.

16 June 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Jane ,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Lewes offers an important…

Vodafone Lewes offers an important customer facing service to the people of the Town.
Competent,informed and friendly staff always available to offer personalized help and support.
Team manager George has overseen this high street branch for years and he has on many occasions gone the extra mile to assist in solving any issues that have arisen with my Vodafone contract, as a result I have been a Vodafone customer for over a decade now! Can recommend!

11 June 2026
Unprompted review
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Reply from Vodafone UK - Lewes

Hey Patricia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor & George at Lewes store are…

Taylor & George at Lewes store are excellent. Very helpful and know their products well. Also listen to customers to find out the right plan/phone for them.

11 June 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone

. A friendly welcome
. A staff team that listens and is very patient
. Provides clear information/ instructions
. A very helpful team!

11 June 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Patricia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Delightful staff,more than helpful to a…

Delightful staff,more than helpful to a non techy person

10 June 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Jane,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Teylor is a very man he give a costomar…

Teylor is a very man he give a costomar relaxcing convercition to the costomar

6 June 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Myrna,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service thanks Jack helpfull and…

Great service thanks Jack helpfull and took charge of the transfer

5 June 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Wendy,

Thanks for the lovely review and the fantastic support you’ve shown for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’ve always gone to the Vodafone shop…

I’ve always gone to the Vodafone shop in Lewes and always had great service
Very knowledgeable and polite

14 May 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor was so very efficient very very…

Taylor was so very efficient very very knowledgeable, kind and caring man. A pleasure to deal with my problems.
Could not wish for a better assistant.

14 May 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Sheila,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from George and Taylor

14 May 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Marie,

Thanks for the lovely review and fantastic support for Taylor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful did everything I wanted

Very helpful did everything I wanted. Couldn’t fault the service I received.

14 May 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Luchform,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service

14 May 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey Nick,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taylor

Taylor was the person who helped me. My screen had a chip and I wanted to know what my options were. He went through everything slowly and in a way I could understand. I needed my phone replaced. He set it up for me and went through what he had done. Nothing was too much trouble.

23 April 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in for upgrade & george was most…

Went in for upgrade & george was most helpful in sorting me out

21 April 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good sevice.all my questions…

Very good sevice.all my questions answeard thouraly highly recomended.

21 April 2026
Unprompted review
Vodafone UK - Lewes logo

Reply from Vodafone UK - Lewes

Hey James,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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