Liam ( in Lichfield) has been very helpful and supportive. This takes out the stress of dealing with updates as our son has Special Educational Needs. Liam was patient, kind had a great manner which... See more
Company replied
14 Bakers Lane, WS13 6NF Lichfield, GB
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Liam ( in Lichfield) has been very helpful and supportive. This takes out the stress of dealing with updates as our son has Special Educational Needs. Liam was patient, kind had a great manner which... See more
Company replied
Great experience in store, after visiting another mobile store in Lichfield and being ignored we visited Vodafone and were looked after by Will. He explained everything clearly and gave us various op... See more
Company replied
I had a really positive experience with Will at Vodafone. He was incredibly friendly, approachable and helpful from start to finish. He took the time to listen, explain everything clearly and made s... See more
Company replied
I visited Vodafone Lichfield to upgrade my daughter’s phone. The staff were really friendly, helpful and knowledgeable which helped when deciding which device and plan to choose.
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14 Bakers Lane, WS13 6NF, Lichfield, United Kingdom
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Liam ( in Lichfield) has been very helpful and supportive. This takes out the stress of dealing with updates as our son has Special Educational Needs. Liam was patient, kind had a great manner which put our son at ease. He sorted us out very quickly and was efficient, explaining everything in terms our son could understand. A far better service than what we have experienced through the website, on the chat and not beng able to get through on the telephone number.
Thank you Liam..its a good jobs shops for Vodaphone are still open.

Reply from Vodafone UK - Lichfield
Great experience in store, really speedy and easy! Thanks Liam @ Lichfield

Reply from Vodafone UK - Lichfield
Excellent service from Liam , saved a phone crisis and removed malware thanks 😊

Reply from Vodafone UK - Lichfield
I had a really positive experience with Will at Vodafone. He was incredibly friendly, approachable and helpful from start to finish. He took the time to listen, explain everything clearly and made sure I was completely happy before leaving.
It’s refreshing to receive such great customer service, and Will is a real credit to Vodafone. Thank you for all your help!

Reply from Vodafone UK - Lichfield
Brilliant Service!
Recommend Will everyday of the week!

Reply from Vodafone UK - Lichfield
Great experience. Friendly.
Lovely staff in Lichfield esp. Will and Liam

Reply from Vodafone UK - Lichfield
Great experience in store, after visiting another mobile store in Lichfield and being ignored we visited Vodafone and were looked after by Will. He explained everything clearly and gave us various options and was happy to spend time with us. Great service, we ended up taking out 2 phone contracts.

Reply from Vodafone UK - Lichfield

Reply from Vodafone UK - Lichfield
Will is an excellent advisor, helped sort mobile and broadband. Very professional

Reply from Vodafone UK - Lichfield

Reply from Vodafone UK - Lichfield
Very good service from Liam, helped us find a nice deal

Reply from Vodafone UK - Lichfield
Liam was very helpful and easy to work with

Reply from Vodafone UK - Lichfield
Liam was very helpful, very polite. Sorted me out a new Tablet and saved me money in the process, fantastic service

Reply from Vodafone UK - Lichfield
Excellent service, positive information and helpful throughout from Liam

Reply from Vodafone UK - Lichfield
Liam was very helpful and efficient . He deserves a pay rise .

Reply from Vodafone UK - Lichfield
We were served by will and he went up and beyond to get us the best deal for our granddaughters phone we also changed our broadband over to which he got cheaper for us he's a very friendly chatty bloke and a credit to your team

Reply from Vodafone UK - Lichfield
very good service
The store manager Liam is a good loyal worker who does things quickly

Reply from Vodafone UK - Lichfield
Customer service in the Lichfield branch is fantastic. Willen is super professional and the big bonus new phone and tablet, money saved per month too.
Thank you.

Reply from Vodafone UK - Lichfield
Will gave us absolutely excellent service, solved our problems. Great experience!

Reply from Vodafone UK - Lichfield
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