Thalia clearly knew what she was talking about and offered a professional and friendly service without being pushy. I didn’t really come out today with the intention of buying a new phone and contrac... See more
Company replied
Location
Switch location17-19 Church Street, L1 1DA Liverpool, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
River was brilliant, offered me all the things that make sense for me, unfortunately not in the country for long so can't sign anything long term. Highly recommend!
Company replied
Had an amazing experience in Vodafone church street today, needed WiFi sorted quickly and Paul helped me get it set up and was able to leave the store with everything ready as I needed it asap. He was... See more
Company replied
I would like to say that the Vodafone is the greatest company in UK and it is because I have experienced it during last few years, their services, behavior, and honesty make it great! Thanks!
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Liverpool Church Street
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
17-19 Church Street, L1 1DA, Liverpool, United Kingdom
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ryan was really helpful and easy to…
Ryan was really helpful and easy to talk to
19 September 2026
Unprompted review
Reply from Vodafone UK - Liverpool Church Street
Hey Dave,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Liverpool Church Street
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was having trouble with my phone
I was having trouble with my phone
And viv was very helpful
Very good customer service
19 September 2026
Unprompted review
Reply from Vodafone UK - Liverpool Church Street
Hey Philly,
Thanks for the lovely review and fantastic support for Viv.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service
19 September 2026
Unprompted review
Reply from Vodafone UK - Liverpool Church Street
Hey Aleksandar,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Liverpool Church Street
Hey Stefan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Liverpool Church Street
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant work
Brilliant work. Polite and friendly and saved me money on my plan!
18 September 2026
Unprompted review
Reply from Vodafone UK - Liverpool Church Street
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
River was brilliant
River was brilliant, offered me all the things that make sense for me, unfortunately not in the country for long so can't sign anything long term. Highly recommend!
17 September 2026
Unprompted review
Reply from Vodafone UK - Liverpool Church Street
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hi ste
Hi ste,
Thanks for helping to the phone, it easy process and we loved the service from you
Thank for helping us.
17 September 2026
Unprompted review
Reply from Vodafone UK - Liverpool Church Street
Hey Abhinav ,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good and friendly staff
17 September 2026
Unprompted review
Reply from Vodafone UK - Liverpool Church Street
Hey Pandala,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Made it easy to understand polite grate…
Thalia Made it easy to understand polite grate Customer service
17 September 2026
Unprompted review
Reply from Vodafone UK - Liverpool Church Street
Hey Stephen ,
Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and understanding made it…
Very helpful and understanding made it a really easy process
17 September 2026
Unprompted review
Reply from Vodafone UK - Liverpool Church Street
Hey Charlie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Really good communication
Really good communication, explained everythink i needed to know properly and clearly and went above and beyond to help me with other lines the gentleman that helped was called Matt B
17 September 2026
Unprompted review
Reply from Vodafone UK - Liverpool Church Street
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thalia is very helpful and…
Thalia is very helpful and accommodating
17 September 2026
Unprompted review
Reply from Vodafone UK - Liverpool Church Street
Hey Obasanya,
Thanks for the lovely review and fantastic support for Thalia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great customer service from connor
17 September 2026
Unprompted review
Reply from Vodafone UK - Liverpool Church Street
Hey Maria,
Thanks for the lovely review and fantastic support for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Professional advice from Thalia.
Thalia clearly knew what she was talking about and offered a professional and friendly service without being pushy. I didn’t really come out today with the intention of buying a new phone and contract, but Thalia was so clear in how she explained things, that it seemed the right thing to do.
Helen Gettings
13 September 2026
Unprompted review
Reply from Vodafone UK - Liverpool Church Street
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Bern
Great customer service from Bern, got everything sorted for me thanks
13 September 2026
Unprompted review
Reply from Vodafone UK - Liverpool Church Street
Hey Maria,
Thanks for the lovely review and fantastic support for Bern.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really friendly customer service
Really friendly customer service. Very efficient and helpful when choosing the right deal for us. Would reccomend to other people!
13 September 2026
Unprompted review
Reply from Vodafone UK - Liverpool Church Street
Hey Melanie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Efficient comms and good insights into…
Efficient comms and good insights into everything that was on offer.
13 September 2026
Unprompted review
Reply from Vodafone UK - Liverpool Church Street
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Thaila showed understanding and empathy…
Thaila showed understanding and empathy to my situation and explained everything to measure me.
She also found me an affordable deal.
Thankyou ❤️
9 September 2026
Unprompted review
Reply from Vodafone UK - Liverpool Church Street
Hey Pauline,
Thanks for the lovely review and fantastic support for Thaila.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.