Vodafone UK - Livingston Reviews 

340
TrustScore 5 out of 5

5.0

Unit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB


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Rated 5 out of 5 stars

Ultimately a series of unfortunate events on the backend of external issues I was still able to have a fantastic in-store experience that was a huge help by the end. Erin is lovely and very personable... See more

Company replied

Rated 5 out of 5 stars

Great service! Came in with my phone out of contract, walked out with a new phone cheaper than what I am paying right now! Found Cammy very helpful, polite and informative. Would fully recommend Cammy... See more

Company replied

Rated 5 out of 5 stars

Andreea was absolutely amazing and went above and beyond to help us. Thanks to her, we managed to get everything we needed sorted. I really appreciate all the time and effort she put in.

Company replied

Rated 5 out of 5 stars

During my visit to Livingston store. Cammy & Scott went out their way to assist me with obtaining a new hand set. Prior to this my battery had become faulty and dealing with this over the via th... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Livingston

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

340 reviews

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5.0

All reviews

(340)

40,708 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cammy talked us through every stage of…

Cammy talked us through every stage of the process.

8 August 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cammy Livingston 5 stars!!

Great service! Came in with my phone out of contract, walked out with a new phone cheaper than what I am paying right now! Found Cammy very helpful, polite and informative. Would fully recommend Cammy to anyone.

7 August 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Kayleigh,

Thanks for the lovely review and fantastic support for Cammy. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

In-store experience > online

Ultimately a series of unfortunate events on the backend of external issues I was still able to have a fantastic in-store experience that was a huge help by the end. Erin is lovely and very personable and was extremely helpful both times i went in, she solved some year long account issues i’ve been having and helped with deciding on a new phone showing her knowledge of 8+ devices and at a great price! I’m sure i’ll have the same experience again when i return for a broadband upgrade! - :D

7 August 2026
Unprompted review
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Reply from Vodafone UK - Livingston

Hey Luke,

Thanks for the lovely review and fantastic support for Erin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andreea was absolutely amazing and went…

Andreea was absolutely amazing and went above and beyond to help us. Thanks to her, we managed to get everything we needed sorted. I really appreciate all the time and effort she put in.

6 August 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Pati,

Thanks for the lovely review and fantastic support for Andrea.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Options For All

Erin was well presented and knowledgeable of the products and quickly had a plan and us on our way 🙏

5 August 2026
Unprompted review
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Reply from Vodafone UK - Livingston

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a very pleasant experience with…

Had a very pleasant experience with Andreea today in Vodafone. She was very helpful

25 July 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Margaret,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andrea was really excellent today

Andrea was really excellent today. Very helpful and patient

28 July 2026
Unprompted review
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Reply from Vodafone UK - Livingston

Hey Lesley,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

Hayley was incredibly helpful a diligent at branch today. Thanks for all of your help

27 July 2026
Unprompted review
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Reply from Vodafone UK - Livingston

Hey Khalil,

Thanks for the lovely review and fantastic support for Hayley.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hayley at the Livingston was fantastic

Hayley at the Livingston was fantastic, took the time to understand the challenge and involved colleagues in other parts of Vodafone to resolve

27 July 2026
Unprompted review
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Reply from Vodafone UK - Livingston

Hey Jim,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and knowledgeable staff

Eleanor dealt with my enquiry in a professional way, while balancing requests from other customers. We explored options to resolve my issue and she was knowledgeable to help achieve this. Tha k you.

19 July 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Iona,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

During my visit to Livingston store

During my visit to Livingston store. Cammy & Scott went out their way to assist me with obtaining a new hand set.

Prior to this my battery had become faulty and dealing with this over the via the call centre was impossible. Cammy & Scott oversaw this transition and made sure it was smooth and stress free.

I’ll definitely go back to the Livingston store for my next upgrade.

17 July 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Charles,

Thanks for the lovely review and fantastic support for Cammy & Scott.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer Service Amazing

Cammy was outstanding!

15 July 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Abdur,

Thanks for the lovely review and fantastic support for Cammy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hayley at Livingston branch

Hayley at Livingston branch was friendly, efficient and provided us with sound advice and all the information we needed. Provided us with the phones and plans, which best suited our needs.

13 July 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Gordon,

Thanks for the lovely review and fantastic support for Hayley. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good experience.

Really good experience.
Got me and my dad a new deal and saving some pennies. Awesome

16 July 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service

We got seen to by Cammy and what can I say… he was such an amazing guy with so much knowledge. I’m glad my phone took a bit longer to get seen to as we were engaged with Cammys amazing customer service. Can’t wait for my phone to have a problem again ☺️

15 July 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Rahela,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Cammy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hayley was really helpful and…

Hayley was really helpful and understanding. She went over and beyond to ensure that I had my unlimited data sorted. And also saved me some monies. Thanks Hayley xx

13 July 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Eloho,

Thanks for the lovely review and fantastic support for Hayley.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Eleanor first class customer service

Eleanor took the time to help with setting up the phone. Her patience and customer service was freindly and professional through out.
Vodafone is lucky to have her.

29 June 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Martin

Thanks for the lovely review and fantastic support for Eleanor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful assistance with that extra mile.

Had a problem transferring data from one phone to new phone on Vodafone network. Eleanor sorted the problem and completed all the transfer for me.
Lovely young lady, polite and very helpful and went that extra mile to ensure I had a good experience in store.
Thank you!

29 June 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Hardy-Pruce,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Erin was absolutely amazing

Erin was absolutely amazing, very knowledgeable and really friendly and helpful Highly recommended

11 July 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Caroline,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andreea was extremely helpful and…

Andreea was extremely helpful and patient, she was able to answer all our questions and set us up with the deals that best suited us!

8 July 2026
Unprompted review
Vodafone UK - Livingston logo

Reply from Vodafone UK - Livingston

Hey Nadia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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