Vodafone UK - Llandudno Reviews 

262
TrustScore 5 out of 5

4.9

34 Victoria Centre, LL30 2NG Llandudno, GB


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Rated 5 out of 5 stars

I really have to praise Dan in Llandudno store today. I was waiting to speak to someone and he was dealing with a VERY difficult customer. Dan stayed extremely calm, very professional despite him havi... See more

Company replied

Rated 5 out of 5 stars

Jake from the Vodafone Llandudno store was AMAZING with us! He migrated us from 3 to Vodafone and ensured we not only got the best deal but went out of his way to ensure we left the store with exactly... See more

Company replied

Rated 5 out of 5 stars

Visited Llandudno Vodaphone shop today and had a lovely experience with Rhi the advisor. She was very patient professional and open and honest. She was extremely helpful and had just an abundance of k... See more

Company replied

Rated 5 out of 5 stars

I went into the store to enquire into a phone upgrade as my phone was broken. All the staff were friendly and there was a relaxed and warm atmosphere. Rhi was quick to invite me over to help and a... See more

Company replied


Company details


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  • 34 Victoria Centre, LL30 2NG, Llandudno, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

262 reviews

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4.9

All reviews

(262)

42,104 reviews in the last 12 months

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Rated 5 out of 5 stars

Zak was really helpful in sorting me…

Zak was really helpful in sorting me out a new deal

15 July 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Ste,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent calmness and professionalism

I really have to praise Dan in Llandudno store today. I was waiting to speak to someone and he was dealing with a VERY difficult customer. Dan stayed extremely calm, very professional despite him having to repeat everything tens and tens of times due to an irate customer who was not prepared to listen and accept what he was being told. This man deserves to be recognised for his patience and calmness. Well done Dan ⭐

14 July 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Dawn,
Thanks for the lovely review and fantastic support for Dan in Llandudno store.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wasim was brill and patient

Wasim was brill and patient

9 July 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Barbra,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Wasim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake helped me transfer my phone great…

Jake helped me transfer my phone great service

8 July 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jason was brilliant

Jason was brilliant

8 July 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Renewing contract

Jason who served me was very helpful and his advice was excellent, he was very patient and polite so from going into the store to maybe changing my broadband supplier i renewed my contract and added 2 new mobile sims contract thanks for your help Jason.

8 July 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Richard ,

Thanks for the lovely review and fantastic support for Jason.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wasim was excellent

Wasim was excellent. Went above and beyond. I am so happy with the arrive I received. Many thanks

7 July 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Emm,

Thanks for the lovely review and fantastic support for Wasim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake @ Vodafone Llandudno

Jake from the Vodafone Llandudno store was AMAZING with us! He migrated us from 3 to Vodafone and ensured we not only got the best deal but went out of his way to ensure we left the store with exactly what we were after. Despite challenges with the system he was persistent and was determined to ensure we left the store with what we were after. He listened to everything we wanted and made sure our needs were met whilst also being friendly and professional. He wasn’t pushy at all and didn’t make us feel sold to, but made us feel like a valued customer. Thanks Jake! You’re a star and a true credit to VodafoneThree!

4 July 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Rory,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wasim was fantastjc

Wasim was fantastjc

4 July 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hi Kate, thank you so much for your wonderful review and the amazing support you’ve shown for Wasim, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Wasim was ace

4 July 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Qasim was amazing

Qasim was amazing

4 July 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Marc,

Thanks for the lovely review and fantastic support for Qasim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into Vodafone and saw Zak

Went into Vodafone and saw Zak. Knew his stuff left a happy man

3 July 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wasim was amazing

1 July 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Julie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really happy with the service we…

Really happy with the service we received from Zak! He sorted out an issue with our phone for us.

29 June 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Dave,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Did upgrade on my Sim today

Did upgrade on my Sim today. Jake was great saved me money an got me unlimited data :)

30 June 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Jeremy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zak was brilliant in sorting out an…

Zak was brilliant in sorting out an issue I had when moving my SIM card over to an iPhone Air. He got me a good deal on a new contract as well

29 June 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Lucy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had great service from Jake today

Had great service from Jake today. Helped my upgrade to new phone was really knowlegable

29 June 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Grace,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jason was very patient and answered all…

Jason was very patient and answered all the questions we had regarding our intended purchases

5 June 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Anika,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jason was great and friendly

Jason was great and friendly. Well knowledgeable

5 June 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Ahlen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rhiannon was knowledgeable and friendly…

Rhiannon was knowledgeable and friendly and helped me gt what worked for me

29 June 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Aled,

Thanks for the lovely review and fantastic support for Rhiannon. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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