I really have to praise Dan in Llandudno store today. I was waiting to speak to someone and he was dealing with a VERY difficult customer. Dan stayed extremely calm, very professional despite him havi... See more
Company replied
34 Victoria Centre, LL30 2NG Llandudno, GB
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I really have to praise Dan in Llandudno store today. I was waiting to speak to someone and he was dealing with a VERY difficult customer. Dan stayed extremely calm, very professional despite him havi... See more
Company replied
Jake from the Vodafone Llandudno store was AMAZING with us! He migrated us from 3 to Vodafone and ensured we not only got the best deal but went out of his way to ensure we left the store with exactly... See more
Company replied
Visited Llandudno Vodaphone shop today and had a lovely experience with Rhi the advisor. She was very patient professional and open and honest. She was extremely helpful and had just an abundance of k... See more
Company replied
I went into the store to enquire into a phone upgrade as my phone was broken. All the staff were friendly and there was a relaxed and warm atmosphere. Rhi was quick to invite me over to help and a... See more
Company replied
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34 Victoria Centre, LL30 2NG, Llandudno, United Kingdom
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Zak was really helpful in sorting me out a new deal

Reply from Vodafone UK - Llandudno
I really have to praise Dan in Llandudno store today. I was waiting to speak to someone and he was dealing with a VERY difficult customer. Dan stayed extremely calm, very professional despite him having to repeat everything tens and tens of times due to an irate customer who was not prepared to listen and accept what he was being told. This man deserves to be recognised for his patience and calmness. Well done Dan ⭐

Reply from Vodafone UK - Llandudno

Reply from Vodafone UK - Llandudno
Jake helped me transfer my phone great service

Reply from Vodafone UK - Llandudno

Reply from Vodafone UK - Llandudno
Jason who served me was very helpful and his advice was excellent, he was very patient and polite so from going into the store to maybe changing my broadband supplier i renewed my contract and added 2 new mobile sims contract thanks for your help Jason.

Reply from Vodafone UK - Llandudno
Wasim was excellent. Went above and beyond. I am so happy with the arrive I received. Many thanks

Reply from Vodafone UK - Llandudno
Jake from the Vodafone Llandudno store was AMAZING with us! He migrated us from 3 to Vodafone and ensured we not only got the best deal but went out of his way to ensure we left the store with exactly what we were after. Despite challenges with the system he was persistent and was determined to ensure we left the store with what we were after. He listened to everything we wanted and made sure our needs were met whilst also being friendly and professional. He wasn’t pushy at all and didn’t make us feel sold to, but made us feel like a valued customer. Thanks Jake! You’re a star and a true credit to VodafoneThree!

Reply from Vodafone UK - Llandudno

Reply from Vodafone UK - Llandudno
Went into Vodafone and saw Zak. Knew his stuff left a happy man

Reply from Vodafone UK - Llandudno
Really happy with the service we received from Zak! He sorted out an issue with our phone for us.

Reply from Vodafone UK - Llandudno
Did upgrade on my Sim today. Jake was great saved me money an got me unlimited data :)

Reply from Vodafone UK - Llandudno
Zak was brilliant in sorting out an issue I had when moving my SIM card over to an iPhone Air. He got me a good deal on a new contract as well

Reply from Vodafone UK - Llandudno
Had great service from Jake today. Helped my upgrade to new phone was really knowlegable

Reply from Vodafone UK - Llandudno
Jason was very patient and answered all the questions we had regarding our intended purchases

Reply from Vodafone UK - Llandudno
Jason was great and friendly. Well knowledgeable

Reply from Vodafone UK - Llandudno
Rhiannon was knowledgeable and friendly and helped me gt what worked for me

Reply from Vodafone UK - Llandudno
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