Vodafone UK - London Canada Place Reviews 295

TrustScore 5 out of 5

4.9

Unit 16-17,1 Canada Square, E14 5AX LONDON, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Xinyi is the very best ambassador for your business and delivered a world class experience. Absolutely first class service . Order CDH-0000000358885955 Pradeep provided exceptional service and s... See more

Company replied

Rated 5 out of 5 stars

I went in to get my sim cars replaced after theft. My sales advisor Xinyi is knowledgeable, patient and professional.

Company replied

Rated 5 out of 5 stars

Valentina was fantastic today she helped me with taking my new phone. I am sad Cw Vodafone got close soon it was my best pleasure. I am doing my first contract with Cristian. Thank you for all the wor... See more

Company replied

Rated 4 out of 5 stars

Monika in Canary Wharf has been extremely helpful in finding a solution for issue I had. Update: Unfortunately the solution offered was not correct, all the conditions previously communicated we... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - London Canada Place

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 16-17,1 Canada Square, E14 5AX, LONDON, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

295 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I went in to get my sim cars replaced…

I went in to get my sim cars replaced after theft. My sales advisor Xinyi is knowledgeable, patient and professional.

16 December 2024
Unprompted review
Vodafone UK - London Canada Place logo

Reply from Vodafone UK - London Canada Place

Hi Claire,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Such fantastic service from Xinyi

Such fantastic service from Xinyi, she’s been amazing in helping me find the best deal and phone for my needs. Lovely girl

12 December 2024
Unprompted review
Vodafone UK - London Canada Place logo

Reply from Vodafone UK - London Canada Place

Hi Alexandra,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Valentina was fantastic today she…

Valentina was fantastic today she helped me with taking my new phone. I am sad Cw Vodafone got close soon it was my best pleasure. I am doing my first contract with Cristian. Thank you for all the work you do for me!

11 December 2024
Unprompted review
Vodafone UK - London Canada Place logo

Reply from Vodafone UK - London Canada Place

Hi Edda,

This is such a great review for Valentina and our store. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Valentina was very friendly and…

Valentina was very friendly and helpful, I got everything sorted in less than 5min. Really happy with the experience here.

10 December 2024
Unprompted review
Vodafone UK - London Canada Place logo

Reply from Vodafone UK - London Canada Place

Hi Laura. We appreciate your feedback and kind words about Valentina. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

very good communication with Xinyi for…

very good communication with Xinyi for my new sim card

10 December 2024
Unprompted review
Vodafone UK - London Canada Place logo

Reply from Vodafone UK - London Canada Place

Hello, Anastasis,

Thanks for letting us know what an amazing job Xinyi did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Monika is an excellent Profissional

Monika is an excellent attendant, good communication. She helped me solve the problem I had with Vodafone.

9 December 2024
Unprompted review
Vodafone UK - London Canada Place logo

Reply from Vodafone UK - London Canada Place

Hi Erica,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful!

Very helpful!!

Ash was great in helping me upgrade my phone.

6 December 2024
Unprompted review
Vodafone UK - London Canada Place logo

Reply from Vodafone UK - London Canada Place

Hi Jess. Thank you for your review for Ash. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Xinyi was very knowledgeable and…

Xinyi was very knowledgeable and helpful helping me choose the most suitable option of a WiFi dongle.
Thank you for the excellent service.

5 December 2024
Unprompted review
Vodafone UK - London Canada Place logo

Reply from Vodafone UK - London Canada Place

Hi Dagmara,

It's great to see your positive words for Xinyi, we really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Easy pick up

Easy pick up, friendly service from Huda.

4 December 2024
Unprompted review
Vodafone UK - London Canada Place logo

Reply from Vodafone UK - London Canada Place

Hi Toma,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Just got a new contract from Vodafone

Just got a new contract from Vodafone
From the personnel
Huda
Very friendly
Very good experience

2 December 2024
Unprompted review
Vodafone UK - London Canada Place logo

Reply from Vodafone UK - London Canada Place

Thanks for your review John. It's great to hear Huda was able ot find you a suitable deal.
Thanks, The Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Huda today.

Great service from Huda today.. really appreciate his service

2 December 2024
Unprompted review
Vodafone UK - London Canada Place logo

Reply from Vodafone UK - London Canada Place

Thanks for your awesome feedback for Huda.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Very happy with the service. Huda was very helpful.

2 December 2024
Unprompted review
Vodafone UK - London Canada Place logo

Reply from Vodafone UK - London Canada Place

Hi Karlos,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful showed the different…

Really helpful showed the different prices you can get for the phone and the amount it would be between 24 and 36 months as well as giving her personal reviews with the phone great communication

1 December 2024
Unprompted review
Vodafone UK - London Canada Place logo

Reply from Vodafone UK - London Canada Place

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful. Solved the issue swiftly

1 December 2024
Unprompted review
Vodafone UK - London Canada Place logo

Reply from Vodafone UK - London Canada Place

Hi Durukal. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

I had great service at this store by Christian and Mani while choosing a black Friday deal, explaining all the options and being able to take and respond to all my questions, and I'm very happy with my phone as a result!

30 November 2024
Unprompted review
Vodafone UK - London Canada Place logo

Reply from Vodafone UK - London Canada Place

Hi Chris,

Thank you for your review, and for sharing the experience you had in store. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nicholas is helpful

Great guy named Nicholas helped me on how to apply my PAC code to my VOXI sim

30 November 2024
Unprompted review
Vodafone UK - London Canada Place logo

Reply from Vodafone UK - London Canada Place

Hi Joseph,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service! Thanks

30 November 2024
Unprompted review
Vodafone UK - London Canada Place logo

Reply from Vodafone UK - London Canada Place

Hi Alan,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff is really kind

The staff is really kind, he borrowed me a charger for free when my phone is dying. I really appreciate that. His name is Huda

29 November 2024
Unprompted review
Vodafone UK - London Canada Place logo

Reply from Vodafone UK - London Canada Place

Hi there,

Thank you for your review, and for sharing the experience you had with Huda. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look