Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... See more
Company replied
Unit D , 107 Cheapside, EC2V 6DN London, GB
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Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... See more
Company replied
Daryoush could not have been more helpful and delivered customer service of the highest standard. He went above and beyond to address all my queries and ensure a smooth process.
Company replied
I had an issue when my phone broke and I was relying on a VOXI eSIM, so I urgently needed to get a new SIM set up. Daryoush and his team were incredibly helpful and went above and beyond to sort e... See more
Company replied
Daryoush helped me investigate some issues with my account. He was empathetic and even called me to update me and then resolved the issue. So much better than a call centre. Thanks
Company replied
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Unit D , 107 Cheapside, EC2V 6DN, London, United Kingdom
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Felipe has been really helpful at the Vodafone store in Cheapside. Thanks so much!

Reply from Vodafone UK - London Cheapside
Gi did a great job setting me up with a new SIM-only contract

Reply from Vodafone UK - London Cheapside
Gi was so helpful and friendly! Explained everything so clearly - London Cheapside store!
Thank you.

Reply from Vodafone UK - London Cheapside
Daryoush could not have been more helpful and delivered customer service of the highest standard. He went above and beyond to address all my queries and ensure a smooth process.

Reply from Vodafone UK - London Cheapside
Raihan and Angela at Vodaphone Cheapside @ London St Paul’s — You have been brilliant, thank you — Mark C, SE22

Reply from Vodafone UK - London Cheapside

Reply from Vodafone UK - London Cheapside
Daryoush helped me set up my family SIM card, super helpful, got me everything I need with no fuss.

Reply from Vodafone UK - London Cheapside
Daryoush helped me investigate some issues with my account. He was empathetic and even called me to update me and then resolved the issue. So much better than a call centre. Thanks

Reply from Vodafone UK - London Cheapside
Daryoush was great at sorting a complex problem with setting up a business account

Reply from Vodafone UK - London Cheapside

Reply from Vodafone UK - London Cheapside
Gi was an amazing retail sales assistant. Her services was at top notch

Reply from Vodafone UK - London Cheapside
Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim deals and phone plans but was no pushy to sell anything additional. He should be commended for this service.

Reply from Vodafone UK - London Cheapside
Daryoush was very quick and helpful setting up my phone line!

Reply from Vodafone UK - London Cheapside
Excellent service and advice…. And patience 😊

Reply from Vodafone UK - London Cheapside
daryoush was fantastic and helped me set up my e-sim.

Reply from Vodafone UK - London Cheapside
Felipe solved all my queries and was very patient. I would definitely be back.

Reply from Vodafone UK - London Cheapside
Daryoush was very helpful in fixing my phone. Good service and I reccomend the store

Reply from Vodafone UK - London Cheapside
Joss very helpful and attentive with me. Was great service

Reply from Vodafone UK - London Cheapside
Gi was super helpful and made it’s very easy to setup

Reply from Vodafone UK - London Cheapside
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