I had an issue when my phone broke and I was relying on a VOXI eSIM, so I urgently needed to get a new SIM set up. Daryoush and his team were incredibly helpful and went above and beyond to sort e... See more
Company replied
Location
Switch locationUnit D , 107 Cheapside, EC2V 6DN London, GB
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Rutel and Hazal offered excellent customer service when I visited the Cheapside branch. I popped into enquire about swapping my nano sim over between my iPhones and they swiftly resolved my problem. T... See more
Company replied
Taz and Gi were the best! They assisted me with all their heart regarding my UK phone number! I had a great experience with them and absolutely recommend them! Best Wishes!
Company replied
I have been with Vodafone for over 9 years.There are many mobile service providers but Vodafone stands out amongst them all due to the quality of service and connectivity. What makes it more special... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - London Cheapside
Written by the company
Contact info
Unit D , 107 Cheapside, EC2V 6DN, London, United Kingdom
4.9
Excellent
142 reviews
Asks customers to review
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Gurps and Gi were superb
Gurps and Gi were superb. Quick and easy to deal with, helped me save money
14 July 2026
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey JV,
Thanks for the lovely review and fantastic support for Gurps and Gi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joss was great and super helpful
Joss was great and super helpful! All staff were very helpful in the store
11 July 2026
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Naomi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Cheapside
Hey Koliovska,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Tausifur was the hero of the day helped…
Tausifur was the hero of the day helped me out big time
8 July 2026
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Tashi,
Thanks for the lovely review and fantastic support for Tausifur. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Taz and Gi were the best
Taz and Gi were the best! They assisted me with all their heart regarding my UK phone number! I had a great experience with them and absolutely recommend them! Best Wishes!
25 June 2026
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Eleni,
Thanks for the lovely review and fantastic support for Taz and Gi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Cheapside
Hey Beatrice,
Thanks for the lovely review and fantastic support for Taz. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service I’m happy with what I…
Great service I’m happy with what I received
15 June 2026
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Liisa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great help choosing the right plan.
What a lovely interaction with Felipe
14 June 2026
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly service
Friendly, fast efficient very helpful and Raihan solved all my issues in the spot
13 May 2026
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The team at the Cheapside store were…
The team at the Cheapside store were super helpful. They resolved an issue which had been outstanding with the online customer service team for nearly two weeks
12 May 2026
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Hopkinson,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Cheapside
Hey Esa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Cheapside
Hey Martin,
Thanks for the lovely review and fantastic support for Nisha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service!!!
Thanks to these gentleman - Felipe and Gurps. - at the Cheapside shop i am keeping my account with Vodafone!! They helped me so much with some account and phone issues!! Theyve restored my faith in Vodafone!! Thanks guys!!!
16 April 2026
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Giles,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Felipe and Gurps.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tausifur was amazing he fixed my data…
Tausifur was amazing he fixed my data on my phone
16 April 2026
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Kassem,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service.
I visited the Vodafone store in Cheapside to replace my existing phone and to renew my contract. I received absolutely excellent advice and support in picking my new phone and in setting up a new contract that reflected my needs. The two people, Taz and Gurps were friendly, professional and extremely helpful throughout.
I would therefore recommend this store, and Vodafone, to anyone thinking of getting a new phone with a contract that they feel reflects their requirements.
8 April 2026
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey George,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nisha was Fantastic explaining the…
Nisha was Fantastic explaining the details of all contracts she made the process extremely simple she found me the best deal I am a very happy customer.
9 April 2026
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Keith,
Thanks for the lovely review and fantastic support for Nisha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great Service with a Smile
I was having difficulty transferring my eSim from my old phone to my new one. I am not the most technical of people but Felipe explained and was very helpful.
30 March 2026
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Phone broken / ESIM only
I had an issue when my phone broke and I was relying on a VOXI eSIM, so I urgently needed to get a new SIM set up. Daryoush and his team were incredibly helpful and went above and beyond to sort everything out on the spot, even with some ID verification challenges along the way.
They not only got me up and running quickly, but also helped me switch back to a very competitive Vodafone plan and handled the transfer process for me.
Given how urgent the situation was, I’m extremely pleased with the service I received. Highly recommend!
30 March 2026
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Joe,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tausifur was very optimistic lost faith…
Tausifur was very optimistic lost faith in myself and then did an upgrade an made my day
27 March 2026
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Sdlade,
Thanks for the lovely review and fantastic support for Tausifur.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Angela was fabulous
Angela was fabulous
She saved me
I was having no joy phoning support and she sorted my esim
5 March 2026
Unprompted review
Reply from Vodafone UK - London Cheapside
Hey Richard,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Angela.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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