Tausifur’s customer service was impeccable. As soon as we entered the vodaphone we were assisted and helped right away with only smiles. I will certainly be coming back.
Company replied
Unit D , 107 Cheapside, EC2V 6DN London, GB
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Tausifur’s customer service was impeccable. As soon as we entered the vodaphone we were assisted and helped right away with only smiles. I will certainly be coming back.
Company replied
Tausifur is the best phone shop worker I have ever met. He helped with whatever I needed and helped me work out my whatsapp complications for free. He is so nice and def needs to be recommended to peo... See more
Company replied
Excellent work by Nisha. She patiently explained all the terms to upgrade our phones and amended the existing contract for the better.
Company replied
I had an issue when my phone broke and I was relying on a VOXI eSIM, so I urgently needed to get a new SIM set up. Daryoush and his team were incredibly helpful and went above and beyond to sort e... See more
Company replied
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Unit D , 107 Cheapside, EC2V 6DN, London, United Kingdom
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Excellent work by Nisha. She patiently explained all the terms to upgrade our phones and amended the existing contract for the better.

Reply from Vodafone UK - London Cheapside
Tausifur’s customer service was impeccable. As soon as we entered the vodaphone we were assisted and helped right away with only smiles. I will certainly be coming back.

Reply from Vodafone UK - London Cheapside
Tausifur is the best phone shop worker I have ever met. He helped with whatever I needed and helped me work out my whatsapp complications for free. He is so nice and def needs to be recommended to people.

Reply from Vodafone UK - London Cheapside
Gi was very helpful and kind, she recommended me a very good case and I was very please with the service, I would highly recommend Gi and the store

Reply from Vodafone UK - London Cheapside
Gurps and Gi were superb. Quick and easy to deal with, helped me save money

Reply from Vodafone UK - London Cheapside
Joss was great and super helpful! All staff were very helpful in the store

Reply from Vodafone UK - London Cheapside

Reply from Vodafone UK - London Cheapside
Tausifur was the hero of the day helped me out big time

Reply from Vodafone UK - London Cheapside
Taz and Gi were the best! They assisted me with all their heart regarding my UK phone number! I had a great experience with them and absolutely recommend them! Best Wishes!

Reply from Vodafone UK - London Cheapside

Reply from Vodafone UK - London Cheapside
Great service I’m happy with what I received

Reply from Vodafone UK - London Cheapside
Great help choosing the right plan.
What a lovely interaction with Felipe

Reply from Vodafone UK - London Cheapside
Friendly, fast efficient very helpful and Raihan solved all my issues in the spot

Reply from Vodafone UK - London Cheapside
The team at the Cheapside store were super helpful. They resolved an issue which had been outstanding with the online customer service team for nearly two weeks

Reply from Vodafone UK - London Cheapside

Reply from Vodafone UK - London Cheapside

Reply from Vodafone UK - London Cheapside
Thanks to these gentleman - Felipe and Gurps. - at the Cheapside shop i am keeping my account with Vodafone!! They helped me so much with some account and phone issues!! Theyve restored my faith in Vodafone!! Thanks guys!!!

Reply from Vodafone UK - London Cheapside
Tausifur was amazing he fixed my data on my phone

Reply from Vodafone UK - London Cheapside
I visited the Vodafone store in Cheapside to replace my existing phone and to renew my contract. I received absolutely excellent advice and support in picking my new phone and in setting up a new contract that reflected my needs. The two people, Taz and Gurps were friendly, professional and extremely helpful throughout.
I would therefore recommend this store, and Vodafone, to anyone thinking of getting a new phone with a contract that they feel reflects their requirements.

Reply from Vodafone UK - London Cheapside
Nisha was Fantastic explaining the details of all contracts she made the process extremely simple she found me the best deal I am a very happy customer.

Reply from Vodafone UK - London Cheapside
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