Vodafone UK - London Clapham Reviews 

187
TrustScore 5 out of 5

4.9

16 St. John's Road, SW11 1PN LONDON, GB


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Rated 5 out of 5 stars

I visited Vodafone after moving to the UK and after a few failed attempts at EE. Renee helped me get a number up and running with no problems and was beyond helpful. I can’t recommend enough and alrea... See more

Company replied

Rated 5 out of 5 stars

Renee was super helpful and answered all my questions regarding my new phone and phone plan. Thank you so much!

Company replied

Rated 5 out of 5 stars

A huge thanks to Aaron, the manager at the Clapham Junction store, for helping me smoothly transition to a new iPhone and switch to Vodafone after 10 years with O2. Aaron was incredibly helpful, walki... See more

Company replied

Rated 5 out of 5 stars

Josh Assistant Manager at Clapham Junction branch is why stores are still valid. Amazing customer service. Really helpful, patient and sorted through our lost phone and transfer of ownership query tha... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - London Clapham

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 16 St. John's Road, SW11 1PN, LONDON, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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1-star

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4.9

All reviews

(187)

40,836 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, a very friendly young man, very willing to help.
I liked it very much.

15 April 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Fatima,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good

Good. Aaron help me with PUK and give good service

14 April 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Zahra,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Renee was super helpful.

Renee was super helpful, kind and exampled everything well. I am not great with these things and she was very understanding. I would come back to the clapham junction store because of her service.

3 April 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Sammi,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Renee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hakeem was so helpful

3 April 2026
Unprompted review
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Reply from Vodafone UK - London Clapham

Hey Marivic,

Thanks for the lovely review and fantastic support for Hakeem.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exception quality !

Exception quality !! Fanastic!!!

21 March 2026
Unprompted review
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Reply from Vodafone UK - London Clapham

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’ve been coming here for years and…

I’ve been coming here for years and been served by CAS He’s been always a brilliant VERY MUCH DEVOTED TO HIS WORKand the service has been fantastic..

17 March 2026
Unprompted review
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Reply from Vodafone UK - London Clapham

Hey,

Thanks for the lovely review and fantastic support for CAS.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh in Vodafone Clapham junction was…

Josh in Vodafone Clapham junction was so so amazing. Took so much time to help me get the perfect deal and was so friendly and knowledgeable. Josh is a credit to Vodafone!!

8 March 2026
Unprompted review
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Reply from Vodafone UK - London Clapham

Hey Tegan,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely guy

Lovely guy, really helpful, good to chat about cricket!

7 March 2026
Unprompted review
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Reply from Vodafone UK - London Clapham

Hey Milo,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hakeem was very good

Hakeem was very good, kind and patient and explained everything amazingly, gave me the best deal while others tried to give me what they wanted

7 March 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Saeed,

Thanks for the lovely review and fantastic support for Hakeem.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marraya was the most wonderful patient…

Marraya was the most wonderful patient helper - she got me through all my issues with calm reassurance .. just what I needed !!

28 February 2026
Unprompted review
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Reply from Vodafone UK - London Clapham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hakeém helped with my e-sim

24 February 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Lou,

Thanks for the lovely review and fantastic support for Hakeém.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh from the Clapham branch is an…

Josh from the Clapham branch is an absolute legend. So professional, knows exactly what he is doing, finds a solution for everything and sticks to the promises he makes. Thank you Josh!

12 February 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hakeem was so kind and helpful

10 February 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Andrea,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Hello, i had a problem with my Sim card for 3 weeks! I literally speak thru the phone with 5 people and they did nothing but bad but Josh from Vodafone here in Clapham he is literally the best i came here a lot and he is the only one that really took care of my problem and tried everything that he could to help me solve the problem. And when i’m saying everything i mean it. He is the best and he deserve a raise! Thank you once again Josh !

5 February 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Cosmin,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great attention and knowledge of…

Great attention and knowledge of products - I would definitely recommend Cas - thank you so much for your help

9 January 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Sally ,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Cas .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hakeém helped me greatly

9 January 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Alphonse,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The best service

The gentle man at Vodafone .(Josh at the Clapham Junction branch was very keen on making sure he went above and beyond to make my experience extremely pleasant. Keep it up team Clapham Junction.

8 January 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

5 star

5 star. Great customer service by maarya

7 January 2026
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Samuel,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maarya was excellent !

24 December 2025
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Eleonora,

Thanks for the lovely review and fantastic support for Maarya.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hakeem is ever so helpful

Hakeem is ever so helpful

20 December 2025
Unprompted review
Vodafone UK - London Clapham logo

Reply from Vodafone UK - London Clapham

Hey Derrick,

Thanks for the lovely review and fantastic support for Hakeem.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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