I visited Vodafone after moving to the UK and after a few failed attempts at EE. Renee helped me get a number up and running with no problems and was beyond helpful. I can’t recommend enough and alrea... See more
Company replied
Location
Switch location16 St. John's Road, SW11 1PN LONDON, GB
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Renee was super helpful and answered all my questions regarding my new phone and phone plan. Thank you so much!
Company replied
A huge thanks to Aaron, the manager at the Clapham Junction store, for helping me smoothly transition to a new iPhone and switch to Vodafone after 10 years with O2. Aaron was incredibly helpful, walki... See more
Company replied
Josh Assistant Manager at Clapham Junction branch is why stores are still valid. Amazing customer service. Really helpful, patient and sorted through our lost phone and transfer of ownership query tha... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - London Clapham
Written by the company
Contact info
16 St. John's Road, SW11 1PN, LONDON, United Kingdom
4.9
Excellent
187 reviews
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Outstanding, well priced and personable
Outstanding, friendly and efficient service. Extremely knowledgeable staff who offered great advice and a good deal. Thank you to Nabiha and the rest of the team.
20 December 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Laurence,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lovely & Friendly Staff
Was talking to Cas and he was wonderful the staff treated me nicely and with patience.
10 November 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Hakeem,
Thanks for the lovely review and fantastic support for Cas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Clapham
Hey Abdiaziz,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nabiha and Aaron were really helpful…
Nabiha and Aaron were really helpful when i went to visit in store. They were very patient with me and helped me find a great deal
2 December 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Abdiaziz,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nabiha was helpful informative and…
Nabiha was helpful informative and friendly plus she explains everything in detail to me about my upgrade
27 November 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Annie. Thank you for your review for Nabiha. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hakeem was fantastic to deal with and…
Hakeem was fantastic to deal with and extremely helpful. Excellent service, pleasant and patient!
22 November 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Dan,
Thanks for your review for Hakeem. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Aaron help me with a big issue I've…
Aaron help me with a big issue I've been dealing with for time. Appreciate it!
17 November 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Courtney,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nabiha was very kind and supportive
Nabiha was very kind and supportive.
The process of getting a new card was a bit long but time passed nicely with her company.
15 November 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Matteo,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I had a great and accurate help from…
I had a great and accurate help from Nabiha! I would certainly recommend to other Vodaphone for the excellent customer service.
15 November 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Tommaso,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Nabiha has been great with us
15 November 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Amanda,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
the entire team were extremely helpful …
the entire team were extremely helpful and patient. I can't praise the staff highly enoug. If there were a scale if 1-10 I'd rate them at 10.
10 November 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Lorraine,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Arouge was amazing an helpful
Arouge was amazing an helpful. Very patient and friendly.
7 November 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Shelley,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience, easy to open an account
Very easy to get a phone plan.
Very kind welcoming.
28 October 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Arouge was very helpful and patient
28 October 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Paul,
It's great to hear about your recent experience, and feedback for Arouge. Thanks for reviewing.
If you ever need any help, feel free to message us over on Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - London Clapham
Hi Rod,
Thanks for reviewing and sharing your feedback for Aaron.
If you ever need any help, pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
My experience at Clapham Junction…
My experience at Clapham Junction Vodafone was outstanding. The patience and courtesy (and skill) shown by the staff (Cas, Aaron and Saeed) was second to none. Very many thanks and very much to be recommended. Julia
26 October 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Julia,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great costumer service from Nabiha
17 October 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Yahya,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
A little smile goes a long way
A little smile goes a long way. Had the best customer service at Vodafone.
17 October 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Nabiha,
This is lovely feedback for our London store. Thanks for taking your time to share.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Arouge
Arouge
I like to say thank for the bottom on my heart, to have found a great fodaphone shop in Clapham Junction sorting out my username and password issue, blocking my account over the weekend, ready to change network but Arouge change my mind to stay with Vodafone. Thank you Arouge
3 October 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hey Andre,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Staff very helpful and understanding
Staff very helpful and understanding.
Keep up the good work!
26 September 2023
Unprompted review
Reply from Vodafone UK - London Clapham
Hi Raymond,
Thank you for reviewing. It's great to hear about your experience and how our team have been helpful.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
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