I never write reviews but Aida at Vodafone Putney restored my faith in customer service today. I came in needing a bit of extra data this month, and she managed to set me up an entirely new plan with... See more
Company replied
Location
Switch location94a High Street, Putney, SW15 1RB London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Zee was a fantastic help, reducing my monthly bill by a lot and adding free roaming, as well as sorting out a new number and sim for my son. He was amazing and really kind and we will definitely back... See more
Company replied
Saif unbelievably helpful and expert. My 101 year old mother needed a ton of things done to keep her WhatsApp active. Because of Saif we switched from EE to Vodafone and, of critical importanc... See more
Company replied
Reshma! She was amazing! Dedicated so much time to me on a busy day and sorted out my mobile, my broadband and a temporary internet solution that I needed urgently. She was so thorough and saved me l... See more
Company replied
Company details
- Mobile network operator
- Internet provider
- Mobile Phone Shop
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - London Putney
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
94a High Street, Putney, SW15 1RB, London, United Kingdom
4.9
Excellent
224 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reshma was geeat she helped me choose…
Reshma was geeat she helped me choose my new Home BraodBand and Package.
22 September 2026
Unprompted review
Reply from Vodafone UK - London Putney
Hey Rahman,
Thanks for the lovely review and fantastic support for Reshma. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zee was amazing helping me out with…
Zee was amazing helping me out with phone problem. Impressive services highly recommended
22 September 2026
Unprompted review
Reply from Vodafone UK - London Putney
Hey No,
Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service by Zee found me…
Excellent service by Zee found me really good deal on a additional line.
13 September 2026
Unprompted review
Reply from Vodafone UK - London Putney
Hey Abdikari,
Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
David was exceptionally helpful today
David was exceptionally helpful today. He answered my questions and explained all the ins and outs of moving from my very old phone to a more modern version that can meet my needs. I would highly recommend David for his customer service and his kind personality
9 September 2026
Unprompted review
Reply from Vodafone UK - London Putney
Hey Mary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks so much Vodafone Putney store
Thanks so much Vodafone Putney store . Adnan went above and beyond with service and left the store happy :)
26 August 2026
Unprompted review
Reply from Vodafone UK - London Putney
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zee was a fantastic help
Zee was a fantastic help, reducing my monthly bill by a lot and adding free roaming, as well as sorting out a new number and sim for my son. He was amazing and really kind and we will definitely back! Thank you
18 August 2026
Unprompted review
Reply from Vodafone UK - London Putney
Hey Sofia,
Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I've been a very happy customer
I've been a very happy customer, highly recommended Reshma
She's hardworking, friendly, professional always provides excellent service and genuinely cares about customers .Even when She is unwell she communicated respectfully, the way she explained is very clear highly recommended Reshma!!!!!!!
6 August 2026
Unprompted review
Reply from Vodafone UK - London Putney
Hey Neshka,
Thanks for the lovely review and fantastic support for Reshma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional service
Fareed was exceptionally helpful in helping choosing the best plans for a family of 4 and highly efficient in setting
up the line transfer. Big difference with the usual super depressing experience at other providers.
17 July 2026
Unprompted review
Reply from Vodafone UK - London Putney
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
very excellent customer service by Zee
very excellent customer service by Zee
i will recommend all of my friends and family very happy with customer service.
12 July 2026
Unprompted review
Reply from Vodafone UK - London Putney
Hey Rashid,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly
Very nice customer care, proessed quickly. RESHMA was very helpful
1000000855543150
7 July 2026
Unprompted review
Reply from Vodafone UK - London Putney
Hey Mievalen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Today I visited a Vodafone branch…
Today I visited a Vodafone branch located on Putny. I got a new phone on credit. The girl who served me was very polite and attentive. Thank you Reshma for your patience and attention.
30 June 2026
Unprompted review
Reply from Vodafone UK - London Putney
Hey there,
Thanks for the lovely review and fantastic support for Reshma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reshma is A most efficient and personal…
Reshma is A most efficient and personal lady, you are fortunate to have he in your employment.
19 June 2026
Unprompted review
Reply from Vodafone UK - London Putney
Hey Reshma,
Thanks for the lovely review and the fantastic support you’ve shown for Brian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
David (the branch manager) was…
David (the branch manager) was excellent. I was short for time and he appreciated this and was clear and concise in sorting out my new SIM card.
6 June 2026
Unprompted review
Reply from Vodafone UK - London Putney
Hey Emily,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reshma has been amazing
Reshma has been amazing - I had an issue with the contract and she directly came to help me and solve the issue!
Would highly recommend!!
6 June 2026
Unprompted review
Reply from Vodafone UK - London Putney
Hey Maxime,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reshma and the team are very helpful
Reshma and the team are very helpful, She also got me some water how kind. I want to recomend everyone to visit vodafone Putney Branch 5 stars all day long.
11 May 2026
Unprompted review
Reply from Vodafone UK - London Putney
Hey Maureen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Recommending Zee
Zee was great. Really helped with setting up broadband in my new rental. Kind & patient. Highly recommend.
11 May 2026
Unprompted review
Reply from Vodafone UK - London Putney
Hey Sarah,
Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Efficient helpful service very…
Efficient helpful service very satisfied with Fareed
9 May 2026
Unprompted review
Reply from Vodafone UK - London Putney
Hey Helen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fareed was absolutely outstanding in…
Fareed was absolutely outstanding in helping us sort out our account and best package. Showed great empathy, professionalism and care. What a great ambassador you have.
Rob
10 April 2026
Unprompted review
Reply from Vodafone UK - London Putney
Hey Rob,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service from David at…
Great customer service from David at vodaphone putney
10 April 2026
Unprompted review
Reply from Vodafone UK - London Putney
Hey Enid,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Thank you Reshma!!
I would like to thank Reshma for all her help today. After a stressful new phone set up, she was patient and kind, and helped resolve the issue without me losing my marbles with tech! Thank you Reshma for your help, kindness and patience!!
7 April 2026
Unprompted review
Reply from Vodafone UK - London Putney
Hey Fiona,
Thanks for the lovely review and fantastic support for Reshma.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.