Hi I experienced an outstanding customer service with one of the team member JAS or JAF ( I don’t remember exactly). He solved me the issue I had with my plan around 3 years and I never get the ri... See more
Company replied
Location
Switch locationUnit 29 - 30 Lower Ground Floor The Arcade, E20 1EH London, GB
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Adil was super helpful. He got me best package for my sim only. I got Vodafone TV included plus entertainment. Really recommend Vodafone Stratford service
Company replied
Callum at Westfield Stratford City branch was so great with helping with my network issue. Lovely chap, welcoming and helpful. While he was fixing the issue, we got info on vodafone broadband and also... See more
Company replied
I want to give 6 stars instead of 5 stars to consultant Mustafa. He is the only one I have ever met who likes working here. If there is a way to thank your best employees, then he definitely deserves... See more
Company replied
Company details
- Mobile network operator
- also in
- Internet provider
- Mobile Phone Shop
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - London Stratford
Written by the company
Contact info
Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH, London, United Kingdom
4.8
Excellent
530 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Yusef gave me incredible service and I…
Yusef gave me incredible service and I would recommend to my family and friends
18 October 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Irinel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Stratford
Hey Yashpreet,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service every time
Excellent service every time - particulatly Gabriel who was very attentive and patient during the last 20 mins of his shift!!
9 October 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Abigail,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adil was super helpful
Adil was super helpful. He got me best package for my sim only. I got Vodafone TV included plus entertainment. Really recommend Vodafone Stratford service
8 October 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey there,
Thanks for the lovely review and fantastic support for Adil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jas is The Man ♂️
Jas is exceptionally professional, knowledgeable and personable. He went over and above what I hoped and his quality of service exemplifies why I would recommend consumers use Vodafone.
Ayub, Shiv and Gabriel all contributed.
1 October 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Peter,
Thanks for the lovely review and fantastic support for Jas, Ayub, Shiv and Gabriel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Customer satisfaction.
Hi
I experienced an outstanding customer service with one of the team member JAS or JAF ( I don’t remember exactly).
He solved me the issue I had with my plan around 3 years and I never get the right answer when I came up ( many times).
I am a 6 years customer in Vodafone and a managing is my job congratulations you have a highly valuable staff member (JAS).
Thank you.
24 September 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Rokhaya,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gabrie the name of the person
Gabrie the name of the person, Extremely disappointing experience with Vodafone. The service has been unreliable, and getting help from customer support has been frustrating and time-consuming. I’ve had to contact them multiple times about the same issue without getting a proper resolution. Communication has been poor, and the overall experience has been stressful. I expected much better service and would not recommend Vodafone based on my experience.
18 September 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hi Aki,
We’re really sorry to hear about your experience. We understand how frustrating it must be to contact us multiple times without getting the resolution you need. This isn’t the experience we want for our customers.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Super helpful staff
Super helpful staff. Especially Jenny who was very helpful and helped me to solve my problem.
16 September 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Samiei,
Thanks for the lovely review and fantastic support for Jenny. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I loved coustomer service from gloria
I loved coustomer service from gloria, she was very helpful and it was been easy , she is best Crm I feel , thanhinkg her
4 September 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Radhika,
Thanks for the lovely review and fantastic support for Gloria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and helpful service from Gloria!
Friendly and helpful service from Gloria! She helped me with getting my ongoing broadband issues sorted and did as much as she could to help.
4 September 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Emily,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had excellent help from Shah and…
I had excellent help from Shah and Sofian. They sorted out my problem very quickly. Would recommend!
3 September 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Rosie,
Thanks for the lovely review and fantastic support for Shah and Sofian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Gabriel was very helpful and took time…
Gabriel was very helpful and took time to help me
14 August 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Linda,
Thanks for the lovely review and fantastic support for Gabriel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Jennifer
Thank you Jennifer!
Exceptional customer service and great experience.
Totally happy to come back again and will recommend to everyone!
12 August 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Taskeen,
Thanks for the lovely review and fantastic support for Jennifer.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a wonderful experience in Westfield…
Had a wonderful experience in Westfield Stratford London Vodafone store. The customer service was amazing.
12 August 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Bushraa,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mahmood is the retail adviser I met…
Mahmood is the retail adviser I met today a lovely lady who took her time to explain everything to me
5 August 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Esther,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jenny was fab
Jenny was fab; great customer experience. Thank you so much; explained everything.
4 August 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Mickey,
Thanks for the lovely review and fantastic support for Jenny. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gloria is such a patient lady
Gloria is such a patient lady. she expained every thing in detail not what all advosors did in th past .so happy with her service. She understood everything advisors over the phone failed to.
3 August 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Teamp0
Gloria really helped us out after our…
Gloria really helped us out after our phone was lost/stolen. Really friendly, hands on and helpful so we could leave forgetting about the bad experience. Thank you Gloria!
25 July 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Claud,
Thanks for the lovely review and fantastic support for Gloria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shirley (Stratford Westfield) is very…
Shirley (Stratford Westfield) is very knowledgeable and got my requirement handled instantly. Great customer service! Thank you, Shirley.
19 July 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey there,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ilayda in the Westfield -Stratford…
Ilayda in the Westfield -Stratford Vodafone branch was amazing. She’s so patient and kind. She helped me with my query, took time to explain the various offers and products and had such a professional manner about her. Great experience. Thank you Ilayda.
18 July 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Dalene,
Thanks for the lovely review and fantastic support for Ilayda.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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