Really good experience at the Vodafone Lowestoft store. We went in looking for a new business phone and tariff, mainly wanting to keep the monthly cost sensible while still having something flex... See more
Company replied
Location
Switch location65/67 London Road, NR32 1LS Lowestoft, GB
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Excellent experience! Provided me with all the information I needed to choose an amazing phone deal! Thank you so much Scott Page for all the care and support! Would highly recommend a friend or famil... See more
Company replied
We needed specialist advice on remote WiFi connectivity and James sorted out the whole issue for us in no time at all, including an excellent deal and an upgrade. We were fortunate to find him free an... See more
Company replied
From the moment we arrived at Vodafone Lowestoft, the service was outstanding. James knew exactly what I needed and he explained everything in fine detail. It was refreshing to see the care and attent... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Lowestoft
Written by the company
Contact info
65/67 London Road, NR32 1LS, Lowestoft, United Kingdom
4.9
Excellent
152 reviews
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Went into the vodaphone shop in…
Went into the vodaphone shop in lowestoft with my elderly mum and saw James. Very helpful and patient with my mum for all the questions she had.
10 September 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Went in to the Lowestoft Vodafone shop…
Went in to the Lowestoft Vodafone shop and was served by Bob what a lovely man, nothing was to much trouble,took his time to explain what I needed to ,went back again Saturday and fixed my problem again nothing to much trouble.also a good funny sense of humour..a credit to u . Thanks Nichola and Barry..
4 September 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
We're happy to hear that you had such a positive experience in our shop. It's great to know that our team member was so helpful and made sure your issues were resolved. We appreciate your feedback!
Thanks,
Vodafone Social Media Team
Robert was amazing today
Robert was amazing today, his customer relation is superb!!!!!!!
28 August 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Ebenezer,
Thanks for the lovely review and fantastic support for Robert.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lowestoft
the guys in shop were excellent and were ever so helpful many thanks paul.
22 August 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Just like to thank Chloe for helping us…
Just like to thank Chloe for helping us with a query in the Lowestoft branch today. She explained everything in a clear, concise, professional but friendly manner
8 August 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Hilary,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service
Fantastic service. Went in for help with my phone and James was able to nearly half my bill. Will be doing all my upgrades in store in future
2 August 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Lizzie,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good help.
Good help.
Excellent and saved my a lot of money.,
I’m very happy with this service..
And I will recommend..this too my friend s
3 August 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Colin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Lowestoft
Hey Michael,
Thanks for the lovely review and fantastic support for Anthony.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Anthony and chloe were very very…
Anthony and chloe were very very helpful, knowledgable, and proffesional. They resolved the problem thst I had with my phone and internet connection. They deserve promotion and a raise.
30 July 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Tim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
PAYG Esim
Just needed a pay as you go SIM for a secondary Esim.
Worked perfectly, always a really good experience with the Lowestoft Team!
23 July 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Scott,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Polite helpful service from Bob
Polite helpful service from Bob, much appreciated.
22 July 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service thank you Bob and Scott
Great service thank you Bob and Scott
20 July 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Brett,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in to get help with a sim only…
Came in to get help with a sim only card, was helped by Chloe who was very helpful and talked me through everything I needed to know and I was very happy that she helped me she managed to get what I came in for! Will defo be using them again if I need help with anything else chloe defo deserves a bonus!😊
10 July 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Jasmin,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bob and Anthony are wonderful
We have visited this store a few times, there is one closer to where we live but I know that Bob and Anthony will always sort what we need, Bob is an absolute star and a real asset to Vodafone, I know I can go there and the service is incredible
18 July 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Sorrell,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and every thing explained …
Very helpful and every thing explained clearly, assistance from Bob and Anthony at the Lowestoft store.
14 June 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hi Pam,
We're happy to hear that our team was helpful and provided clear explanations.
Thanks,
Vodafone Social Media Team
Really helpful staff
Went into my local Vodafone because my phone was hacked. I saw Bob and James and between them they really helped and assured me that I hadn't been hacked. They changed some settings and so far the issue hasn't come back. Extremely happy and when I'm due an upgrade I will definitely be coming back
8 June 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey John,
Thanks for the lovely review and fantastic support for Bob and James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
LOVELY LUCI
Have just been to Vodafone shop and upgraded my account a very helpful chap called Luci helped me through it all 5 stars thank you
21 May 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey ALGAR,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Needed a Sim only upgrade
I needed to upgrade my contract to a new sim only. James the advisor at the Lowestoft branch was fantastic, made the process super simple and stress free. I got what I wanted and would recommend the store to friends and family.
1 May 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Kirii
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The two staff members in my local…
The two staff members in my local Lowestoft Vodafone store LU and BOB were so helpful they went above and beyond to sort out a problem and gave advice, it’s the best customer service I have ever received anywhere
5 May 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Edwina,
Thanks for the lovely review and fantastic support for Lu and Bob.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone store amazing
After spending nearly 6 hours on the phone with Vodfone to sort out moving my boardband and sims over to Vodafone without any success I came into store. Bob was amazing sorted everything I needed in no time. Was very helpful and full of advice. Super service and lesson learned pop into store and get the personal touch of help and advice.
1 May 2025
Unprompted review
Reply from Vodafone UK - Lowestoft
Hey Amanda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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