The most helpful, patient, polite and kind phone store and retail outlet staff that I have ever come across. Nothing was too much for them. I’d had my phone stolen and with that being the only Apple d... See more
Company replied
Location
Switch locationQueens Walk , 55 High Street, SL6 1JT Maidenhead, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just been to the store. Welcomed by two gents named (Malik) & (Talha) who had helped me with my new contract and (blocked) my old number due to my phone being stolen. Very comprehensive and caring in... See more
Company replied
Hamza and Sourav helped us with everything at Thier Vodafone store, had some issues that they walked us thought and provided an amazing customer experience. I wish all interactions with staff at store... See more
Company replied
I was looked after by Saurav and he managed to find me a great contract. Iv been a loyal customer of Three mobile for years, however after a recent issue I decided to pop into the Vodafone store to se... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Maidenhead
Written by the company
Contact info
Queens Walk , 55 High Street, SL6 1JT, Maidenhead, United Kingdom
4.8
Excellent
182 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dariusz was really helpful
Dariusz was really helpful - he even set my phone up for me after the upgrade
28 June 2026
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey Bilaal,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing transfer done by Rimza!
Amazing transfer done by Rimza!! Definitely recommend
8 June 2026
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dariusz gave me a unlimited pay as you…
Dariusz gave me a unlimited pay as you go sim very quickly and efficiently, explained everything I needed to know
26 May 2026
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey Sandra,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a lovely experience with Rimza
I had a lovely experience with Rimza, who could not have been more patient, knowledgeable or effective. What a great asset to the Vodafone brand ! Highly recommend.
18 May 2026
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jamila was very pleasant and always…
Jamila was very pleasant and always helpful
7 May 2026
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey Marjon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
great help on broadband saving from…
great help on broadband saving from darius
27 April 2026
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Amazing service done by rimza and…
Amazing service done by rimza and jamila great customer service!!
28 April 2026
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey Melhel,
Thanks for the lovely review and fantastic support for Rimza and jamila
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
great service from jamila in store today
27 April 2026
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Amazing new connection done by Rimza!
Amazing new connection done by Rimza!! Was excellent and a great service done by her.
22 April 2026
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey Haiqal,
Thanks for the lovely review and fantastic support for Rimza.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing upgrade done from jamila will…
Amazing upgrade done from jamila will come back for a new!!
18 April 2026
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Amazing transfer done by rimza!!
7 April 2026
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey Harry,
Thanks for the lovely review and fantastic support for Rimza.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Maidenhead
Hey Rita,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Darius in the Vodafone Maidenhead…
Darius in the Vodafone Maidenhead branch was fantastic! Really open, easy to talk to and very helpful!
Thanks Darius!
24 March 2026
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey Sheida,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rimza helped with my upgrade and a…
Rimza helped with my upgrade and a tablet amazing service definitely recommend.
18 March 2026
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
I had so much help from Jamila at…
I had so much help from Jamila at Maidenhead store. My old phone was dying. She patiently and kindly helped me get started with a new phone. Thank you Jamila ******
18 March 2026
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey Sue,
Thanks for the lovely review and fantastic support for Jamila.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I managed to lock my SIM card
I managed to lock my SIM card. The BBC advice was to contact Vodaphone. The man in the Maidenhead Vodaphone shop couldn't be more helpful. He explained how I had locked it, put a new SIM card in my phone and then put me and my wife on a cheaper tariff. Wonderful service !
12 March 2026
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey David,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing support from rimza with my…
Amazing support from rimza with my phone. Definitely recommend
9 March 2026
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey Jenny,
Thanks for the lovely review and fantastic support for Rimza.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
amazing customer service from jamila in…
amazing customer service from jamila in store today. helped sort out a great deal and phone plan. would defo recommend
8 March 2026
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey Zakiyya,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service in store today
Amazing service in store today. I was met with Jamila who helped explain everything perfectly to me and sorted me a great deal
4 March 2026
Unprompted review
Reply from Vodafone UK - Maidenhead
Hi Sadiya,
Thank you so much for your wonderful review and the amazing support you’ve shown for Jamila —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Friendly staff
I had a stressful day already so was a bit impatience but thankfully when I enter the store the team was so patience and welcoming towards me, the girl that help me out I believe her name was Rimza helped me through everything an even double checked if I’m all good , thank you !!:)
3 March 2026
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey Rania,
Thanks for the lovely review and fantastic support for Rimza.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.