Vodafone UK - Mansfield Reviews 

169
TrustScore 5 out of 5

4.9

Unit 47 , 44 The Square Four Seasons Centre, NG18 1SU Mansfield, GB


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Rated 5 out of 5 stars

Curtis the representative who assisted me in the store, went above and beyond his job. He not only saved us money on my mobile phone sim only plan but also checked our home broadband and increase... See more

Company replied

Rated 5 out of 5 stars

We visited the Mansfield store today as we were having problems receiving voice mails on the phone we use for work, my wife and I while there asked about new plans that were available, Curtis answere... See more

Company replied

Rated 3 out of 5 stars

Can’t say I’m overly impressed after having very slow Internet for over five days their response is not adequate.

Company replied

Rated 5 out of 5 stars

Called in to the Mansfield shop to obtain some advice about purchasing a new iPhone as I wasn’t sure which one I wanted. Received excellent help from Natalie who explained the difference between model... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Mansfield

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 47 , 44 The Square Four Seasons Centre, NG18 1SU, Mansfield, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

169 reviews

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4.9

All reviews

(169)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service thanks Jade

Great service thanks Jade

18 August 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Frank,

Thanks for the lovely review and fantastic support for Jade.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service.Ben was very helpful

Very good service.Ben was very helpful

15 August 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Micheal,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing he was very polite explqin he…

Amazing he was very polite explained he was new to all this but handle everything great. Very satified

15 August 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Stuart,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff great product

Great staff great product
Very satisfied

13 August 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Mark,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic, friendly experience

Curtis and Ben were really helpful. Answered all our questions very clearly and took his time with us. All of the staff were really polite, and getting a new phone sorted was a really seamless process.

8 August 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Noah,

Thanks for the lovely review and fantastic support for Curtis and Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

No hassle

No hassle, Curtis really went of his way to assist me, quality service from him.
Certainly recommend to others .
Thanks

7 August 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Ian,
Thanks for the lovely review and fantastic support for Curtis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was very kind and helpful when…

Ben was very kind and helpful when upgrading my phone and contract, he is a Vodafone member of the Vodafone team!

3 August 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Nick,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was incredible at helping us get a…

Ben was incredible at helping us get a first phone for our lad. Very kind and understanding. Making sure we got the best deal. Very happy.

3 August 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hi Mollie, thank you so much for your wonderful review and the amazing support you’ve shown for Ben, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Very helpful nice guy explained…

Very helpful nice guy explained everything answered all my questions defo recomend well done rob

17 July 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hi Joe, thank you so much for your wonderful review and the amazing support you’ve shown for Rob, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Ben was wonderful…

Ben was wonderful ,he was so patient and explained everything into great detail for me.He really knows his job and jes good at it .Thank you ben.

14 July 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Alison,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful service from Ben

Very helpful service from Ben, informative and friendly.

8 July 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Roger,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff were extremely helpful

1 July 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Mrs Staves,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben and Rich gave me the best of…

Ben and Rich gave me the best of service.

3 July 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Mutawakil,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and clear

Very helpful and clear. Good service.

27 June 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Neil,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went to the store with an issue with…

I went to the store with an issue with my phone, which turned out to be very hard to resolve.
However Bens perseverance resolved the issue.
Ben also guided me through the best upgrade for my needs.
Ben was very professional talkative and patient.

Ben is a credit to your company.

19 June 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Curtis was very helpful considering I…

Curtis was very helpful considering I didn't have the same experience with customer service. He listened and then helped me get to my goal of upgrading my phone. 10/10

6 June 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Erin,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fabulous service from Ben

Fabulous service from Ben

7 June 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Denise,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

Curtis was very helpful and made sure that I got what I wanted for the best price! Very helpful

6 June 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Marcus,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic

Fantastic, Ben was great at advising us and supporting us with getting the best deal.

6 June 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Natasha,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was great help

1 June 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Qudrat,

This is fantastic to hear! We really appreciate the feedback for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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