Vodafone UK - Market Harborough Reviews 

379
TrustScore 5 out of 5

4.9

28 The Square, LE16 7PA Market Harborough, GB


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Rated 5 out of 5 stars

Akash and Anjali were extremely helpful, patient and kind. They seem equally personable and professional. I felt I could trust their advice without reservation.

Company replied

Rated 5 out of 5 stars

Went into store to upgrade our phone. We had an idea what we wanted to do but came away with a different plan. All thanks to the work of Aryan who found us a fantastic deal. Very happy with the servic... See more

Company replied

Rated 5 out of 5 stars

Excellent customer care from all the team. I had a bad experience in London trying to upgrade my phone and came to this store whilst visiting my Parents. They were so patient and supportive as I had i... See more

Company replied

Rated 5 out of 5 stars

Went in to deal with a problem on our iPhone and Akasu continued to try and solve the problem which resulted in a win. Happy customers.

Company replied


Company details


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  • 28 The Square, LE16 7PA, Market Harborough, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

379 reviews

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4.9

All reviews

(379)

41,418 reviews in the last 12 months

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Rated 5 out of 5 stars

Dhruvesh was very helpful.

Dhruvesh was very helpful. Top customer service.

11 May 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Aeran,

Thanks for the lovely review and fantastic support for Dhruvesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dhruvesh was very attentive

Dhruvesh was very attentive, nothing was too much trouble and he explained everything in full detail. Brilliant, definitely will recommend him to my friends 👍.

11 May 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey John,

Thanks for the lovely review and fantastic support for Dhruvesh. We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Romana in store

Great service from Romana in store. Always helpful

7 May 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hi Philip,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Ionut and he was very…

I was served by Ionut and he was very helpful and good to talk to, helping with all my questions. Thank you Ionut

6 May 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Tina,

Thanks for the lovely review and fantastic support for Ionut.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Druvesh was great!

3 May 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Robert,
Thanks for the lovely review and fantastic support for Druvesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really great customer service from Tony…

Really great customer service from Tony and Dhruvesh!

27 April 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey John,
Thanks for the lovely review and fantastic support for Tony and Dhruvesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service

Dhruvesh made my experience in the Vodafone shop fabulous today, amazing customer service

27 April 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Rowena,
Thanks for the lovely review and fantastic support for Dhruvesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Romana and Tony made my experience…

Romana and Tony made my experience brilliant after my phone got ran over by a lorry. We sorted out a replacement device and they were fantastic in getting everything on my new phone. Very happy customer

24 April 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey John,

Thanks for the lovely review and fantastic support for Romana and Tony.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Superb service as usual and Romana…

Superb service as usual and Romana showed exceptional patience in sorting out a deal.

24 April 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Elaine,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - as usual

23 April 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, very polite and efficient

17 April 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Janet,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Dhruvesh

Excellent service from Dhruvesh! Explained everything perfectly - very happy customer 😀

17 April 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Cathryn,

Thanks for the lovely review and fantastic support for Dhruvesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service as always from all the…

Amazing service as always from all the staff in store! Many thanks!

16 April 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Pat,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from Romana and Tony…

Fantastic service from Romana and Tony with sorting out my upgrades!

15 April 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Lynn,

Thanks for the lovely review and fantastic support for Romana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Customer support

Great Customer support

14 April 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hi William. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dhruvsh

Dhruvsh - Great customers services and very knowledgeable

13 April 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Darren,

Thanks for the lovely review and fantastic support for Dhruvsh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful!

Very helpful!
Certainly recommend the service from Tony and Romana in the Vodafone Market Harborough store to friends and family

11 April 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Peter,

Thanks for the lovely review and fantastic support for Tony and Romana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from Tony and Romana to…

Amazing service from Tony and Romana to help sort out my queries - thank you!

11 April 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Jan,

Thanks for the lovely review and fantastic support for Tony and Romana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant they were so helpful…

Brilliant they were so helpful especially dhruvesh.

10 April 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Roger,

Thank you for your feedback. It's always a pleasure to read such kind words.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service, efficient and helpful

9 April 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Myra,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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