Really great service, friendly employees & given a great deal. We walked in straight from EE after having a bad experience there (as an existing customer)
Company replied
Location
Switch location54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
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See what reviewers are saying
Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... See more
Company replied
I had the pleasure of having Katie resolve my account issues today a courteous and polite lady and a definite asset to Vodafone metro centre. Well done Katie
Company replied
Courtney was very knowledgeable, approachable and professional. All you could want in someone to assist you when uograding your phone. I have been with Vodafone for over 20 years and cannot see that... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Metro Centre Experience
Written by the company
Contact info
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, United Kingdom
5.0
Excellent
488 reviews
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Adam instore was very patient and…
Adam instore was very patient and helped me set up my devices. I would 100% recommend visiting him.
18 February 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Mary,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sayieed was super helpful and friendly
Sayieed was super helpful and friendly, made the experience seamless
13 February 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Emily,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff were amazing
The staff were amazing, helped me straight away with my issue
13 February 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to Vodafone metro centre to see if…
Came to Vodafone metro centre to see if I was due an upgrade. Adam was so helpful and explained everything. Very easy process, would definitely recommend. 5 star service
12 February 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into vodafone with a problem and…
Came into vodafone with a problem and was served by Courtney and Lorna who were extremely helpful. They always are friendly and happy to help me when I come into store thank you
12 February 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey k,
Thanks for the lovely review and fantastic support for Courtney and Lorna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Adam was very informative and helpful
Adam was very informative and helpful. He went through the various options and helped me find the best deal
11 February 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hi Eric ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Adam —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Adam was very helpful and provided…
Adam was very helpful and provided great customer service
10 February 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Lance,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Metro Centre Experience
Hey Leoni,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
met by Dan and Sorted by Harry x a…
met by Dan and Sorted by Harry x a lovely friendly welcome and no waiting
then passed to Lovely young pleasant helpful Harry who explained everything in simple terms and extremely helpful . he did save me money and upgrade me to a faster system but if he hadn’t he explained why and informed me of future dates when i need to return to look at my contract
8 February 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Christine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry was an incredibly helpful and…
Harry was an incredibly helpful and accommodating young man with a friendly and well mannered countenance.
He was particularly helpful with making sure that I could hear what he was saying. His annunciation and volume was clear.
He knew his way around the product he was selling, as well as the plans.
7 February 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Kate,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Courtney was great
Courtney was great, sorted an issue I had in a different shop and got me a new phone. Very happy.
7 February 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Anne
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ed's provided 10/10 service.
7 February 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Alexander,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service from Gary
7 February 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Anne,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amy was really helpful in helping my…
Amy was really helpful in helping my add my roaming pass on to go to Tenerife. Thank you!
7 February 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Margaret,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience getting my phone…
Great experience getting my phone transferred thought i'd lose all my photos! More than worth £25. Thanks Amy!
6 February 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Sid,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sid was very helpful and patient
Sid was very helpful and patient. Helped me pay my airtime bill in store, what a great idea! Better than calling up.
6 February 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Anne,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Metro Centre Experience
Hey Mick,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience
Felt at home in the store and the staff were excellent! Would recommend them 100%! Shout out to Bana who served us! Massive thanks!
3 February 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Heather,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in and got exactly what i wanted…
Came in and got exactly what i wanted with no hassle
30 January 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Callum,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good experience
Good experience
Listened to what my requirements were
Was able to get me a good deal and nearly half my monthly bill
Very knowledgeable, friendly and reassuring when helping to make decision
Helped by Neil in store metro centre
29 January 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Amy ,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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