Vodafone UK - Newry Reviews 

311
TrustScore 5 out of 5

4.9

48A - 49 Buttercrane Shopping Centre, BT35 8HJ Newry, GB


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Rated 5 out of 5 stars

Bernard was lovely he was more than helpful check my phone out delate app that was causing me worry and took plenty of time with me thankyou you man

Company replied

Rated 5 out of 5 stars

We were looking to sort my husbands bill and we ended up going with Vodafone broadband and I changed to Vodafone mobile also, we had great help from Bernard, who was able to explain everything and ma... See more

Company replied

Rated 5 out of 5 stars

Bernard was unbelievable, couldn’t have asked for anything more when it came to adjusting my deal and add ons. 10/10 service - Made it super easy and any question I had it was dealt with immediate... See more

Company replied

Rated 5 out of 5 stars

Great staff. Very helpful and friendly. They worked so well as a team. My sincere thanks to Edele, Daniel and Amy for getting the issue with my phone sorted. Nothing was any bother to them.

Company replied


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  • 48A - 49 Buttercrane Shopping Centre, BT35 8HJ, Newry, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

311 reviews

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4.9

All reviews

(311)

42,866 reviews in the last 12 months

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Rated 5 out of 5 stars

Newry Vodafone N i…

Can I just say that Adele and Rodney in Newry were outstanding in the efforts that they went to to help me get a long standing problem sorted and I would recommend them every time very helpful , patient, and courteous and understanding thank you Newry Vodaphone Ni

4 September 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Jacqueline,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Adele and Rodney have helped fix the issue your are facing.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent care

Nojus was patient, clear, friendly, knowledgeable, non-exploitative, helpful.

3 September 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Julie,

Thanks for your 5-star review for Nojus. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Fantastic customer service in Vodafone, Newry.

Fantastic customer service provided by Edele in Vodafone, Newry. I went to upgrade my phone and Edele was very patient and took time to find the most suitable plan. Would definitely recommend!

22 August 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hey Edel,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Review Great service very helpful answered all…

Great service very helpful answered all my inquiries could have been any better

22 August 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hello Neil,

This is great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff member Nojus was helpful and…

Staff member Nojus was helpful and polite, had an answer for all questions

18 August 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Thanks for your awesome feedback Seamus 😊
All the best, The Vodafone Social Media team

Rated 5 out of 5 stars

I was treated confidently and…

I was treated confidently and professionally by Amy. A girl that knows her job and does it well.

12 August 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Kevin,

Thank you for taking the time to review and sharing this great feedback for Amy.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly

Friendly
Knowledgeable

4 August 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Leeann,

This is fantastic to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rodney was very helpful

Rodney was very helpful, knowledgeable & recommended the best plan to suit my needs. Very happy customer

3 August 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Thanks for your awesome feedback Ben, it's great to see Rodney found you a suitable plan.
Thanks, The Vodafone Social Media team

Rated 5 out of 5 stars

Rodney was very knowledgeable and was…

Rodney was very knowledgeable and was very helpful. He knew exactly what would work fo my circumstances which were not straightforward.

3 August 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi, It's really great to see Rodney took the tie to listen to your circumstances and was able to find you a great deal!
Thanks for your awesome feedback, The Vodafone Social Media Team

Rated 5 out of 5 stars

Very pleased with Rodney in newry…

Very pleased with Rodney in newry today.
He has been very helpful & credit to the Newry store

2 August 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Edwina, I'm glad Rodney was able to help you so much!
Thanks for your awesome feedback, The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent services from Rodney in…

Excellent services from Rodney in Newry. Very happy customer

2 August 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hey Veronica,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rodney was very helpful from start to…

Rodney was very helpful from start to finish with me today in store
Very patient throughout our conversation & answered all my questions

2 August 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hey Damian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Review

Extremely helpful in helping us choose the right phone and to get the best offers . Very pleasant

28 July 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi Patrick,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you're happy with your new phone and deal.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

John did a great job with my sale

27 July 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hey Heather,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with Rodney & his professionalism…

Happy with Rodney & his professionalism today

27 July 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hey Andrew,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service in Vodafone store today…

Great service in Vodafone store today from John and Rodney

27 July 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hey Ruby,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service in Newry store by…

Excellent service in Newry store by Nojus.

26 July 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hey Rita,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very pleased with Rodney's service…

Very pleased with Rodney's service today. He was very professional with me throughout my time in the store in multiple occasions

16 July 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hey there,

We're delighted you had such a great experience! Thanks for the review.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Rodney was excellent

Rodney was excellent. Very patient & was extremely professional

13 July 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hi D,

Thank you for reviewing and sharing this feedback for Rodney.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great job by John and Edele

8 July 2024
Unprompted review
Vodafone UK - Newry logo

Reply from Vodafone UK - Newry

Hey James,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

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