Great honest approach, was given great advice and guided towards the correct contract. Staff covered all options and got me the best deal
Company replied
Location
Switch location31A Longwood Road,Abbey Centre, BT37 9UH NEWTOWNABBEY, GB
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See what reviewers are saying
I needed to transfer data from a phone to a new phone and visited Vodafone in Abbey Centre, Newtownabbey. The young lady who served me, unfortunately I didn't see her name, was very clear in her advi... See more
Company replied
It is wonderful to have humans to serve me rather than online. I hope you never close the stores. Sam was brilliant in his patience, willingness to listen to what I needed and found the best plan for... See more
Company replied
I was very impressed by the knowledge and professional manner of the staff member who sorted out my contract problem. He (Harry) was able to guide me through the whole process by using terms I cou... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Newtownabbey
Written by the company
Contact info
31A Longwood Road,Abbey Centre, BT37 9UH, NEWTOWNABBEY, United Kingdom
4.9
Excellent
457 reviews
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Just got my phone sorted with Harry…
Just got my phone sorted with Harry couldnt be happier with the servicd
1 August 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Sharon,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent experience
Excellent experience. Michael and Dylan where great
31 July 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Service is exceptional
Service is exceptional. Wouldn't pass Vodafone Abbeycentre. Upgraded phone recently and got a watch today very straightforward and easy to understand contracts
31 July 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A great experience with Joel
A great experience with Joel. He made everything run very smoothly. A very helpful and mannerly young man 😊
27 July 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Joel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful throughout..
A very good & pleasant experience..
Thank you, Dylan.
24 July 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Irenee,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sorted everything I needed and more
23 July 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great honest service
Great honest approach, was given great advice and guided towards the correct contract. Staff covered all options and got me the best deal
22 July 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Josh,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newtownabbey
"Hey Matt,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Patience and explanations.
21 July 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Janet,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michael was very helpful and got my…
Michael was very helpful and got my internet work when away on holiday for helpful and saved me
18 July 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Caitlin,
Thanks for the lovely review and fantastic support for Michael .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan was absolutely fantastic
Dylan was absolutely fantastic , and went threw everything thoroughly
15 July 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hi Demi, thank you so much for your wonderful review and the amazing support you’ve shown for Dylan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Sam was absolutely brilliant explaining…
Sam was absolutely brilliant explaining all price tariffs and the difference in phones. Very polite and chatty. Brilliant advisor.
10 July 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Heather,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I always can count on my favorite…
I always can count on my favorite Vodafone sales assistant Jakub! Great customer experience! Thanks to Jakub!!
30 June 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Kesja,
Thanks for the lovely review and fantastic support for Jakub.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
This is without a shadow of a doubt…
This is without a shadow of a doubt thee worst network I have ever used. Was walking through abbeycentre shopping centre was approached by Vodafone person asking what network I was told them giff gaff which had amazing coverage and good rates. But they promised swore that I would get better coverage. My wife is pay as go Vodafone same phones but she can make calls where I can't. They knew was for work. And through there shocking coverage it's costing me money on jobs. But every time you phone them the line drops because of there service but there is nothing wrong. Can you cancel yes if pay stupid money. They DO NOT MEET THE CONTRACT THEN REFUSE TO LET YOU OUT COMPLETE JOKE. Go with gift gaff or o2 but avoid these gangsters at all costs
In response to reply. Why would I even waste my time ringing back. 1 of the times I rang about the shocking network coverage I was called a liar as they know I have good coverage really. Complete joke. I'd actually sooner pay the fine and go back to a network that delivers on there promises direct debit has been cancelled
30 June 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hi Stu,
We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.
If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone
Thanks
Vodafone Social Media Team
Michael was a brilliant help very…
Michael was a brilliant help very informative and extremely helpful!
28 June 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Conor,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Michael was very helpful and explained…
Michael was very helpful and explained things well
25 June 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Martine,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mark was very helpful and efficient
Mark was very helpful and efficient. Sorted me out with a new phone and made sure I got the best deal available. Very happy customer.
22 June 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hi Adrian, thank you so much for your wonderful review and the amazing support you’ve shown for Mark, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Dylan very helpful both phone…
Dylan very helpful both phone recommendations and also with other info re trade in etc
22 June 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Martina,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Customer Service
Michael really gave a complete overview if my plan, needs and got me a great deal. Customer Service was outstanding. Will be back when I need to amend.
22 June 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Polly,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Came in today get get my data moved…
Came in today get get my data moved onto my new phone michael done it and got me sorted very fast
22 June 2026
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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