Rhys was very helpful with helping me and my partner set up his new contract, he listened to what we wanted and helped us decide on what plan was best to suit us. Will definitely be changing over myse... See more
Company replied
Location
Switch locationUnit B3 Ards Shopping Centre , Circular Road, BT23 4EU Newtownards, GB
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Rhys, who took care of us, was very professional, patient and friendly. Extremely helpful with all our queries and very knowledgeable. All and all a great experience.
Company replied
I was in the Ards store & Lee was extremely helpful. Very professional & friendly. He made me feel very comfortable. An amazing service. Allison
Company replied
Very helpful staff, some good deals. Would recommend!
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Newtownards
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit B3 Ards Shopping Centre , Circular Road, BT23 4EU, Newtownards, United Kingdom
4.9
Excellent
98 reviews
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Reply from Vodafone UK - Newtownards
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newtownards
Hey Michael,
Thanks for the lovely review and fantastic support for Agent_name.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newtownards
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rhys newtownards shopping centre
Rhys, who took care of us, was very professional, patient and friendly.
Extremely helpful with all our queries and very knowledgeable. All and all a great experience.
2 July 2026
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Isabel,
Thanks for the lovely review and fantastic support for Rhys.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was in the Ards store & Tallulah was…
I was in the Ards store & Tallulah was extremely helpful. I felt very comfortable. A really friendly & professional service. Allison
1 July 2026
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Allison,
Thanks for the lovely review and fantastic support for Tallulah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was in the Ards store & Lee was…
I was in the Ards store & Lee was extremely helpful. Very professional & friendly. He made me feel very comfortable. An amazing service. Allison
2 July 2026
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Allison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newtownards
Hey,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Make a quick visit into the ards store…
Make a quick visit into the ards store to get some bill information was served by Lee and was impressed throughout
18 June 2026
Unprompted review
Reply from Vodafone UK - Newtownards
Hey David,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service …
Have been having a difficult time with a new phone. Alain in Vodafone newtownards branch has been fantatsic and finally got it working today . 10/10 for customer service
The
13 June 2026
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Alistair,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rhys was very helpful with helping me
Rhys was very helpful with helping me and my partner set up his new contract, he listened to what we wanted and helped us decide on what plan was best to suit us. Will definitely be changing over myself thanks to him and will recommend friends
12 June 2026
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Kayla,
Thanks for the lovely review and fantastic support for Rhys.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff were very helpful fixing my…
The staff were very helpful fixing my phone and explaining my contract
28 April 2026
Unprompted review
Reply from Vodafone UK - Newtownards
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abe was really helpful and explained…
Abe was really helpful and explained the contract and phone very well. The deal saved me £16 a month so i would def reccommend Vodafone.
27 April 2026
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Joan,
Thanks for the lovely review and fantastic support for Abe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rhys was very helpful in store
Rhys was very helpful in store ! Very good experience as always
20 April 2026
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Amie,
Thanks for the lovely review and fantastic support for Rhys.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newtownards
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Customer service advisor Curtis…
Customer service advisor Curtis McCambley was fantastic with his service. Store manager Ben was also very helpful. Got me a new plan and phone for cheaper! Will be back!
25 March 2026
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Joseph,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sterling Service from Vodafone Newtownards
I was having trouble with coverage on my previous network so I called into the Vodafone shop in Ards shopping centre. I had a chat with the manager and he recommended their Voxi Sim as I am only a Pay as you go customer.
He helped me obtain my PAC code so that I could keep my old number and set the whole thing up for me.
I am amazed by the improvement in coverage compared to previous provider.
I run a small business and attend events where I accept card payments but this only works when I have good mobile data coverage - I was losing sales before I switched to Vodafone.
Would highly recommend and can only describe my experience in Vodafone Ards as a Sterling service.
Thank you Vodafone 😊
19 April 2025
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Justin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fionnuala and Ben were great
Fionnuala and Ben were great. Assisted me in trying to retrieve a previously held number. Fionnuala was very thorough and kind with everything she did. Would highly recommend.
17 May 2025
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Craig,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Exceptionally helpful staff
Exceptionally helpful staff! Solved my issue swiftly and helpfully!
14 May 2025
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Henry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Big thanks
Big thanks
I thought I had lost my phone. The team at Vodafone Belfast were really helpful disabling the phone and advising me on what to do next.
I later found the phone and went to Vodafone Newtownards to see if it could be reactivated. This was done sorted very professionally and I was promptly back on net.
Mega thanks to both teams, especially to Fionnuls and Ryan, for super customer service
13 May 2025
Unprompted review
Reply from Vodafone UK - Newtownards
Hey John,
Thanks for the lovely review and fantastic support for Fionnuls and Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful staff!
Very helpful staff every time I go into store. Stuart helped me pick out a new phone and transferred all my information which was extremely handy.
1 May 2025
Unprompted review
Reply from Vodafone UK - Newtownards
Hey MC,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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