For years, I have been a Vodafone customer simply because of the superb customer service the team always provides: very professional and super helpful assistants in the Nottingham store. Special thank... See more
Company replied
Location
Switch location34 Clumber Street, NG1 3GB NOTTINGHAM, GB
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See what reviewers are saying
One of the better customer experiences I’ve had recently. I think the lady who helped me said her name was Santa, great customer service, very polite and friendly.
Company replied
Experience was fantastic minus the computer system. The associate that helped us was lovely and was very helpful with everything we needed. We’ve been with Vodafone for years and what always lets them... See more
Company replied
Aasiyah and Tom - both absolutely brilliant. All explained and hoping fitting and a seamless change over from high expense. Aasiyah talked me through everything and all offers available and adding tha... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Nottingham
Written by the company
Contact info
34 Clumber Street, NG1 3GB, NOTTINGHAM, United Kingdom
4.9
Excellent
243 reviews
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Excellent assistance
For years, I have been a Vodafone customer simply because of the superb customer service the team always provides: very professional and super helpful assistants in the Nottingham store. Special thanks to Rob. Thank you ever so much!
14 August 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Aleksandra,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
One of the better customer experiences…
One of the better customer experiences I’ve had recently. I think the lady who helped me said her name was Santa,
great customer service, very polite and friendly.
12 August 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey HW,
Thanks for the lovely review and fantastic support for Santa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aasiyah was really helpful and patient…
Aasiyah was really helpful and patient while helping me get a new phone and SIM card. Overall she was really kind and made the experience lovely.
8 August 2026
Unprompted review
Reply from Vodafone UK - Nottingham
"Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Aasiyah was very helpful and cheerful…
Aasiyah was very helpful and cheerful and talked me through the whole process.
8 August 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Jonathan,
Thanks for the lovely review and fantastic support for Aasiyah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris at the vodafone shop in…
Chris at the vodafone shop in Nottingham delivered an excellent customer service today!!
6 August 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Osikwemhe,
Thanks for the lovely review and fantastic support for Chris. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kind and efficient
Sam, Tom and Zack were really helpful identifying the issue and finding a solution to my problem
6 August 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Silvia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I had an excellent service in Vodaphone…
I had an excellent service in Vodaphone with Tom and Sam .. I’m very thankful
5 August 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Rifat,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom and Sam were very helpful and…
Tom and Sam were very helpful and found the best deal for me.
They even stayed extra time to help me to finish all I needed to do.
Excellent service!
5 August 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Stela,
Thanks for the lovely review and fantastic support for Tom and Sam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Every time I go in store the people are…
Every time I go in store the people are very helpful
5 August 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Catharine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Zach was…
Great customer service from Zach was very helpful and a pleasure to talk too
30 July 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Amazing Customer service and great agent overall
I had an outstanding experience today, and a huge part of that was thanks to Sam. From the moment my mother and I arrived, he provided exceptional customer service that went far beyond what we expected.
Sam was incredibly knowledgeable, patient, and attentive throughout our visit. He took the time to carefully guide us through all of our questions, no matter how detailed they were, and made sure we fully understood the features, benefits, and differences between the items we were considering. His ability to navigate through our long list of queries with confidence and professionalism was truly impressive.
What stood out most was his amazing personality. Sam was friendly, approachable, and genuinely interested in helping us find exactly what we needed. He never made us feel rushed and instead took the time to have meaningful conversations about the products we purchased. He explained important details thoroughly, offered valuable recommendations, and ensured that both my mother and I felt comfortable and confident in our decisions.
His communication skills were excellent, and he demonstrated a level of patience and care that is becoming increasingly rare. Every interaction felt personal rather than transactional, which made the entire shopping experience enjoyable and stress-free. He listened carefully to our requirements and tailored his advice to suit our needs, showing a genuine commitment to customer satisfaction.
The service Sam provided today was simply exceptional. His professionalism, product knowledge, attention to detail, and positive attitude created a memorable experience for both my mother and me. We left feeling extremely satisfied with our purchases and grateful for the support he provided throughout the process.
Sam is a true asset to the team in Nottingham NG1 store and I would highly recommend him to anyone looking for knowledgeable, friendly, and first-class customer service. Thank you, Sam, for making our shopping experience such a positive one.
25 July 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aasiyah was brilliant
Aasiyah was brilliant, nothing was too much trouble.
She is an amazing asset to your company
19 July 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Paul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Abz was excellent
Abz was excellent, explained everything perfectly. Don’t get rid of him ever!
19 July 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Experience was fantastic minus the…
Experience was fantastic minus the computer system. The associate that helped us was lovely and was very helpful with everything we needed. We’ve been with Vodafone for years and what always lets them down is the slow computer system.
18 July 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Beth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Nottingham
Hey Pabunja,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Aasiyah Brilliant service- helpful
Aasiyah Brilliant service- helpful, cheerful, polite and wanted to improve my contract and cost. super
14 July 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Kiki,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Create customer service quick and…
Create customer service quick and efficient, needs a huge bonus for christmas
8 July 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Charlene,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Nottingham
Hey Sarah,
Thanks for the lovely review and fantastic support for Zach.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Zach is an amazing business adviser…
Zach is an amazing business adviser made my visit great guy if I could 10/10 I would
6 July 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Nicola,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great Service
Rob, Rich and the team are fantastic and always willing to help!
4 July 2026
Unprompted review
Reply from Vodafone UK - Nottingham
Hey Jake,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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