Vodafone UK - Oldham Town Square Reviews 

165
TrustScore 5 out of 5

4.9

12 Market Place, OL1 1XE Oldham, GB


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Rated 5 out of 5 stars

Been coming to vodafone for years, get all my mobile phone contracts and broadband from here. Amazing customer service, all the staff are amazing. We come here for Parvez who looks for the best deals... See more

Company replied

Rated 5 out of 5 stars

Just called in to enquire about my broadband contract sat down with Jonny who. Was able to get me the same broadband speed but for 15pounds a month less so I took him up on the offer has I cannon grum... See more

Company replied

Rated 5 out of 5 stars

Decided to upgrade our two iPhones. Visited the Oldham branch. Tammana was our sales person. She was patient, thorough, knowledgeable and understanding. She recommended best iPhones for us. Not nece... See more

Company replied

Rated 5 out of 5 stars

Tamanna was …. Simply the best, …..person to deal with . She should be congratulated on her outstanding customer service , her patience and her willingness to go the extra mile to help a 67 yr old pen... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Oldham Town Square

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 12 Market Place, OL1 1XE, Oldham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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4-star
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2-star
1-star

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4.9

All reviews

(165)

41,574 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Chun very…

Excellent service from Chun very professional very polite and extremely helpful

14 July 2026
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey Lorraine,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good I’m happy thanks

Very good I’m happy thanks

6 July 2026
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey Bahman,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Been coming to vodafone for years

Been coming to vodafone for years, get all my mobile phone contracts and broadband from here. Amazing customer service, all the staff are amazing. We come here for Parvez who looks for the best deals suitable for us.

6 July 2026
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey Noorjahan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service from bilaal

6 July 2026
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey Sara,

Thanks for the lovely review and fantastic support for Bilaal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff

Great staff, been in twice over the past week or so & both times I’ve saved money! Excellent 👍

3 July 2026
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

"Hey Helen,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Amazing customer service

Johnny who helped us out today was amazing. He's helped us previously as well and was again top notch. Knowledgeable and friendly/approachable. Thank you so much. Got us a great deal. Could not be any happier.

19 June 2026
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hi Beth, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good customer service!

13 June 2026
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey David,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The member of staff jonny was really…

The member of staff jonny was really helpful and answered all my questions.

12 June 2026
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

"Hey Dee,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Excellent fir everything that they…

Excellent fir everything that they sorted. Chun was very patient with me.

10 June 2026
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey David,

Thanks for the lovely review and fantastic support for Chun.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Broadband renewal

Just called in to enquire about my broadband contract sat down with Jonny who. Was able to get me the same broadband speed but for 15pounds a month less so I took him up on the offer has I cannon grumble about the broadband speed I was dealt with in a very polite manner and was pleased with the service thank you jonny

10 June 2026
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey James,
Thanks for the lovely review and fantastic support for Jonny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chun was good and gave me good deal

Chun was good and gave me good deal

10 June 2026
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hi Lucia , thank you so much for your wonderful review and the amazing support you’ve shown for Chun, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Very helpful and got a very good deal…

Very helpful and got a very good deal thank you!

10 June 2026
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey Abab,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Parvez was great really knowledgeable

Parvez was great really knowledgeable

3 June 2026
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey Irfan,

Thanks for the lovely review and fantastic support for Parvez.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful guy CHUN.I really I…

Very helpful guy CHUN.I really I appreciate it 😊

2 June 2026
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey Raheel,

Thanks for the lovely review and fantastic support for Chun.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Been with Vodafone for 14 years & have…

Been with Vodafone for 14 years & have always been happy with the service. Chun has been very helpful today & I’ve got a very good deal, so thank you

26 May 2026
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey Lorraine,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chun was polite patient and helpful

Chun was polite patient and helpful

16 May 2026
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey Karen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I'm happy with the phone

I'm happy with the phone, sim annd broadband contract deals I got from the company. Speaking with the staff helped me get exactly what I was looking for.

15 May 2026
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey Nicola,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Parvez is a good customer care…

Parvez is a good customer care representative. He looked after me well and listened to my complaints. Well done and thanks for your support.

13 May 2026
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey Rosemary,

Thanks for the lovely review and fantastic support for Parvez.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Rated 5 out of 5 stars

Chun did a great job sorting me out…

Chun did a great job sorting me out with a 24 month deal.

11 May 2026
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hi Phil, thank you so much for your wonderful review and the amazing support you’ve shown for Chun, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Jonathan at Oldham

Jonathan served us today, he was brilliant in sorting a new phone for me and looking at the different plans I’ve got for my family. He’s always so knowledgeable, helpful and gives great advice about the best options. Thank you.

9 May 2026
Unprompted review
Vodafone UK - Oldham Town Square logo

Reply from Vodafone UK - Oldham Town Square

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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