Vodafone UK - Paignton Reviews 

257
TrustScore 5 out of 5

4.9

36-38 Victoria Street, TQ4 5DN Paignton, GB


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Rated 5 out of 5 stars

I went into the shop because my phone had stopped working with mobile data. I was greeted with a smile and served straight away by Beth who sorted the problem in less than 10 minutes; even with my... See more

Company replied

Rated 5 out of 5 stars

Best experience! Very informative and a nice easy process:) pop in and see the lads! Thank you Clive for your time and saving me from an extortionate contract with another provider! If in doubt defini... See more

Company replied

Rated 5 out of 5 stars

I went in to see John today with my mum in the Paignton branch to get her new phone today and I had my new Samsung S23 plus that I got elsewhere and even though I'm not with Vodaphone John offered to... See more

Company replied

Rated 5 out of 5 stars

I visited the Torquay Store today and spoke to the store manager Adam. He was very friendly and helpful going through my contract deal i wanted to switch to Vodaphone because they are the peoples netw... See more

Company replied


Company details


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  • 36-38 Victoria Street, TQ4 5DN, Paignton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

257 reviews

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4.9

All reviews

(257)

41,521 reviews in the last 12 months

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Rated 5 out of 5 stars

Sean was amazing

Sean was amazing, a great help from start to finish 🙂

16 July 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The guys helped me greatly whilst I was…

The guys helped me greatly whilst I was there with getting me a good deal

15 July 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Frank,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean made everything so clear and…

Sean made everything so clear and helpful, and provided a seamless transfer from my old phone

10 July 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Jean ,

Thanks for the lovely review and fantastic support for Sean

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The guys at Paignton were a great help…

The guys at Paignton were a great help for getting me set up with my new phone

2 July 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hi Jean, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Special thanks to Che at the Paignton…

Special thanks to Che at the Paignton store this afternoon (30.06.26). I called in for advice about my iPhone and he was very friendly and efficient. A credit to the company.

30 June 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Jk,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing job by Vodafone Paignton…

Amazing job by Vodafone Paignton getting us all set up with moving my data to my new phone

18 June 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

"Hey Jennie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Clive was very helpful building a phone…

Clive was very helpful building a phone plan and setting everything up for me

11 June 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Andy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean did an amazing job guiding us…

Sean did an amazing job guiding us through getting a new phone

5 June 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Larry,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service by clive helped me…

Brilliant service by clive helped me move data from the other phone

5 June 2026
Unprompted review
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Reply from Vodafone UK - Paignton

Hey Idris,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean was great helping me trade in my…

Sean was great helping me trade in my phone and getting a new samsung

4 June 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean was very patient and helpful with…

Sean was very patient and helpful with setting up our phones

21 May 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey William,

Thanks for the lovely review and fantastic support for Sean.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Amazing services from Sean,

5 May 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Che and Sean have exceeded our…

Che and Sean have exceeded our expectations with their help and knowledge, I’d like to thank them very much

13 May 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Christine,

Thanks for the lovely review and fantastic support for Che and Sean.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Best customer service EVER at vodafone paignton.
So helpful,knowlegable and very friendly.
Both staff members went over and above.
Thank you both 😀

30 April 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Carole,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sean from the Paignton vodaphone store…

Sean from the Paignton vodaphone store was most helpfull indeed and efficient today. Now i have the ideal phone and monthly plan for me.

25 April 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Jeanette,
Thanks for the lovely review and fantastic support for Sean.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Che was really helpful and…

Che was really helpful and knowledgeable,very impressed.

25 April 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Terri,

Thanks for the lovely review and fantastic support for Che.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Clive was 110% amazing…

Clive was 110% amazing…. He is kind, professional and put me at my ease… I will not forget my experience with him… I have had a rough time of late and this experience has helped me to feel human again…. Thank you so much 🙏

18 April 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Cheryl,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Che was very helpful on a number of…

Che was very helpful on a number of topics throughout my visit. Happy with the experience and banter. Thank you

17 April 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you!

Beth was fantastic. I was so frustrated with Vodafone but she explained everything really clearly. So helpful!

25 March 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Kathy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Clive really helpful setting up new…

Clive really helpful setting up new device due issue with software on old phone, brilliant service

14 March 2026
Unprompted review
Vodafone UK - Paignton logo

Reply from Vodafone UK - Paignton

Hey Julie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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