Hollie was absolutely lovely. She made the whole process smooth and friendly, and I really appreciated that she gave me different options to choose from, as I’d like to try something different. She di... See more
Company replied
Location
Switch location14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB
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See what reviewers are saying
Went in store to have a sim swap done & a lovely man called Matt C helped me with this. He was very professional & explained everything to me in great detail. Would highly recommend visiting the store... See more
Company replied
Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... See more
Company replied
Your employee Matt O saved the day with his technical skills in brilliantly saving my mobile details having dropped my mobile and crushed the screen. My sincere thanks for his time and effort.
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Penzance
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, United Kingdom
4.9
Excellent
164 reviews
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Reply from Vodafone UK - Penzance
Hey
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Matt O was brilliant thank you very…
Matt O was brilliant thank you very much ! very patient with as Very happy was our contract.
23 July 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Ella,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service today by Matt .o
Great service today by Matt .o
Very knowledgeable
15 July 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hi Andra, thank you so much for your wonderful review and the amazing support you’ve shown for Matt, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Matt O was absolutely amazing
Matt O was absolutely amazing! And very helpful with any questions I had! Would highly recommend
13 July 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hi Skye, thank you so much for your wonderful review and the amazing support you’ve shown for Matt, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
5* review
Went in store to have a sim swap done & a lovely man called Matt C helped me with this. He was very professional & explained everything to me in great detail. Would highly recommend visiting the store as the staff are wonderful
8 July 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Beth
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hollie was absolutely lovely
Hollie was absolutely lovely. She made the whole process smooth and friendly, and I really appreciated that she gave me different options to choose from, as I’d like to try something different. She did her job exceptionally well and was very helpful in sorting out my application. Thank you, Hollie, for your excellent support!
7 July 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Joana,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The guys in Penzance are all Amazing…
The guys in Penzance are all Amazing and go all the way to sort things out. They all deserve a substantial payrise
4 July 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Angela,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Holly and Matt great service patients…
Holly and Matt great service patients and expertise advice always complete stars
4 July 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Jeremy,
Thanks for the lovely review and fantastic support for Holly and Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt and Hollie were brilliant and…
Matt and Hollie were brilliant and helped with all of our queries. Highly recommended!
4 July 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hi Karen , thank you so much for your wonderful review and the amazing support you’ve shown for Matt, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Matt o help me out with phone and get…
Matt o help me out with phone and get me back to wait I was using
3 July 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hi Paul, thank you so much for your wonderful review and the amazing support you’ve shown for MAtt, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Very helpful and knowledgeable
Very helpful and knowledgeable. Very happy experience
30 June 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Julian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Matt o and hollie are great there jobs…
Matt o and hollie are great there jobs and very helpful
25 June 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Matt and Hollie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and efficient service
Matt and Holly saw us right away and gave us an upgraded plan with a discount. Very happy to renew with Vodaphone.
22 June 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Matt and Holly, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Hollie has always been good,with…
Hollie has always been good,with clients, she explains everything and makes you feel welcome and valued as a customer.
19 June 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Patrick,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Penzance
Hey Barry,
Thanks for the lovely review and fantastic support for Holly and Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt assisted me with many issues and…
Matt assisted me with many issues and was extremely professional, helpful and patient. I cannot recommend enough.
18 June 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Stephanie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matt O was very helpful and made the…
Matt O was very helpful and made the whole experience very simple and easy
16 June 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Norma,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Full marks
Full marks to your friendly and v helpful staff. Mark O spent time finding the best deal for us. V grateful. Will be back again when our contract is due to expire. Thanks.
8 June 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Hollie resolved an issue that's been…
Hollie resolved an issue that's been going on for 3 years. She was patient and easy to deal with. I'm proper pleased!
27 May 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey Craig,
Thanks for the lovely review and fantastic support for Hollie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Your employee Matt O saved the day with…
Your employee Matt O saved the day with his technical skills in brilliantly saving my mobile details having dropped my mobile and crushed the screen.
My sincere thanks for his time and effort.
23 May 2026
Unprompted review
Reply from Vodafone UK - Penzance
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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