Vodafone UK - Perth Reviews 

238
TrustScore 5 out of 5

4.9

150 High Street, PH1 5UH Perth, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Katie has been a tremendous help.Switching me over to Vodafone. Would definitely recommend this Perth branch for friendly no rush service.

Company replied

Rated 5 out of 5 stars

Bobby was a fanastic help in sorting out my upgrade. made sure i had the best offer possible, Provided great service and chat making the process enjoyable and a breeze!

Company replied

Rated 5 out of 5 stars

Was welcomed by very friendly staff when entering the store. Was helped by a very friendly and helpful young man (Bobby) he helped me figure out what phone/contact that would best fit my price range.... See more

Company replied

Rated 5 out of 5 stars

Visited Vodafone Perth to change both our phones. The service level and advice given by Katie was excellent. Nothing was too much trouble for her and her friendly professionalism made our visit a gr... See more

Company replied


Company details


Contact info

  • 150 High Street, PH1 5UH, Perth, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

238 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(238)

41,572 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service and great…

Great customer service and great knowledge on products , thanks Emma

19 March 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had Bobby help me with my new phone…

I had Bobby help me with my new phone setup in Perth.
He was very informative, clear and professional. Will definitely be back

26 March 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Ruairidh, ​

Thanks for the lovely review and fantastic support for Bobby. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

As always excellent service from…

As always excellent service from Katie...friendly and explains everything clearly...AND... no sense if feeling rushed...thank you..

5 March 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Keith,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie was lovely and very knowledgable

Katie was lovely and very knowledgable, got exactly what I wanted and had a good laugh whilst here!

25 February 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Susan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie was very professional and…

Katie was very professional and explained everything very well. Very happy with the deal I received.

11 February 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Joyce,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bobby was a Very friendly young man

Bobby was a Very friendly young man, so helpful getting us set with a new phone and contract answered all the questions we had.

6 February 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey there,

Thanks for the lovely review and fantastic support for Bobby.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was served by Craig today

Was served by Craig today, top notch service and very knowledgable. Would recommend.

31 January 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Chris,

Thanks for the lovely review and fantastic support for Craig.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie and emma were so helpful setting…

Katie and Emma were so helpful setting up my new account. Great customer service. Thank you.

30 January 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hi Lucinda,

Thank you so much for your wonderful review and the amazing support you’ve shown for Katie and Emma —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emma helped me today with a few things…

Emma helped me today with a few things and managed to save me some money on my tariff.

26 January 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Janet
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie very helpful!

24 January 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bobby what a lovely helpful young man…

Bobby what a lovely helpful young man he has been with me

19 January 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Irene,

Thanks for the lovely review and fantastic support for Bobby.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie was great and got me a new phone…

Katie was great and got me a new phone and new mobile WiFi! Very happy.

14 January 2026
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly staff when looking for quote

When going in to discuss my home broadband I was greeted in a friendly manner by Bobby who advised me with a quote for my broadband. very helpful

30 December 2025
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Outstanding Service

Katie went above and beyond to find me the best possible deals. She is knowledgeable, friendly and very efficient!

29 December 2025
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Annette,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

CRAIG

CRAIG, AT PERTH SHOP SPENT OVER AN HOUR HELPING ME TO RESOLVE A TECHNICAL ISSUE WITH MY MOBILE INTERNET. AS IM A COMPLETE TECHNOPHOBE, HIS HELP WAS A LIFE SAVER. OUTSTANDING CUSTOMER SERVICE. THANK YOU CRAIG.

27 December 2025
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Sally,

Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got a nice new Apple Watch for Xmas

Got a nice new Apple Watch for Xmas. Thank you very much Emma for sorting this out for me, always great service from the Perth store

24 December 2025
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Rhona,

Thanks for the lovely review and fantastic support for Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Moved back to Vodafone

Moved back to Vodafone. Great service from Katie, she sorted me out with a new phone and tablet

24 December 2025
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey William,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’m in Perth Vodafone shop and have…

I’m in Perth Vodafone shop and have been helped by staff member CRAIG.
He has been great explaining things to me very clearly. He has also saved me some money and effort! Thank you, Craig

3 December 2025
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey Iris,

Thanks for the lovely review and fantastic support for Craig.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Knowledge and good chat

29 November 2025
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you to Craig for his excellent…

Thank you to Craig for his excellent customer service. Very patient, and made everything simple.

17 November 2025
Unprompted review
Vodafone UK - Perth logo

Reply from Vodafone UK - Perth

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look