Great customer service especially from Devan. Handled the issue professionally and made sure we got the help we need. Amazing work.
Company replied
Location
Switch locationUnit 54b , Queensgate Centre, PE1 1NH Peterborough, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothin... See more
Company replied
Devan was very helpful today. Lowered Broadband price
Company replied
Dev was patient persistent understanding and kind - I am hard of hearing and he does sign language - what a bonus - Jx
Company replied
Company details
- Mobile network operator
- Internet provider
- Mobile Phone Shop
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Peterborough Queensgate Centre
Written by the company
Contact info
Unit 54b , Queensgate Centre, PE1 1NH, Peterborough, United Kingdom
5.0
Excellent
624 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dev was patient persistent…
Dev was patient persistent understanding and kind - I am hard of hearing and he does sign language - what a bonus - Jx
29 September 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Joan,
Thanks for the lovely review and fantastic support for Dev.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Peterborough Branch
Great customer service especially from Devan.
Handled the issue professionally and made sure we got the help we need.
Amazing work.
27 September 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Muhammad,
Thanks for the lovely review and fantastic support for Devan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Emma,
Thanks for the lovely review and fantastic support for Dev. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shauna was fantastic
Shauna was fantastic, hwr knowledge, expertise, a bubbly outgoing persona made the whole visit an enjoyable and fun experienxe.
13 September 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Devan was incredible with the service…
Devan was incredible with the service he gave us and very helpful .
13 September 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Calington,
Thanks for the lovely review and fantastic support for Devan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Devan was amazing
Devan was amazing, helped me out with exactly what I needed
9 September 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Rebecca,
Thanks for the lovely review and the fantastic support you’ve shown for Devan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone, Queensgate, Grace
I called in to the Vodafone store in queensgate today and was served by Grace who was amazing, very professional ,knowledgeable with great customer service
4 September 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Andrew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A very good experience
3 September 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Adrian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dev was amazing today managed to save…
Dev was amazing today managed to save me money off my phone best customer experience I’ve ever had.
3 September 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Jess,
Thanks for the lovely review and fantastic support for Dev.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good service from store
Good service from store. Olivia and aadil done me a good upgrade deal. 50% off!
3 September 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Matloob,
Thanks for the lovely review and fantastic support for Olivia and Aadil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service would recommend
Good service with Grace would recommend
3 September 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Bradley,
Thanks for the lovely review and fantastic support for Grace.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hafza servered us she was helpful…
Hafza servered us she was helpful insiteful and extremely informative during the entire process walked us through every step of the way and help us get what we wanted at a good price would highly recommend
30 August 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Grace is the girl to go too!
For the past week I have been trying to sort out a new sim for my daughter and a new phone for my son(currently has a sim), I have tried everyday online and have worked myself up as truthfully nothing makes sense! Today I popped into store and was assisted by Grace, my goodness what a help she was! I have come out with a deal on both sims, a new phone and better speed for my WiFi! I can't thank her enough for all the help today, not only that she filled the waiting time with nice conversation and made my whole experience from start to finish truly enjoyable! Thank you Grace❤️
28 August 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Daisy,
Thanks for the lovely review and fantastic support for Grace.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing service from Vodafone
Amazing service from Vodafone! Grace was absolutely fantastic!So friendly, helpful, patient and professional. She made everything so easy and was a pleasure to deal with. Thank you, Grace, for your excellent customer service! 🌟
27 August 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Marcia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great place great service nice person…
Great place great service nice person talking to help the full sort out all my problems I will definitely recommend to somebody to come to see this person again good luck
24 August 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Grace was so calm collective and so so…
Grace was so calm collective and so so friendly and helpful 👌
23 August 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Gary,
Thanks for the lovely review and fantastic support for Grace.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Grace was really good at her job very…
Grace was really good at her job very knowledgeable and great customer care experience , I would definitely look out for her if I had any queries to my phone .
23 August 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Thomas,
Thanks for the lovely review and fantastic support for Grace.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I got a good deal from Hafza
I got a good deal from Hafza. Everything was smooth sailing.
23 August 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Modesta,
Thanks for the lovely review and fantastic support for Hafza.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aadil done me a good deal on home…
Aadil done me a good deal on home internet and a tablet. Excellent.
17 August 2026
Unprompted review
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Alisza,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Peterborough Queensgate Centre
Hey Michal,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.