Came to prestatyn Vodafone today as due upgrades and Vicky the lady helping us was fab got us the best prices ,explained everything and was really friendly and helpful
Company replied
Location
Switch locationUnit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB
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Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... See more
Company replied
In store service was 5*. Due to numerous issues & delays i ended up visitng the store on about 4 seperate occasions. Each time i was treated with respect and empathy regarding the situation. Tilly,Aar... See more
Company replied
Aaron was extremely helpful on two occasions and took the time to explain everything even though the store was due to close. Sorted out our contracts and ensured that everything was working and set up... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Prestatyn
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, United Kingdom
4.9
Excellent
294 reviews
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Super helpful
Super helpful, great service! From Nathan
Will definitely come back...
8 July 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Kelly,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to prestatyn Vodafone today as due…
Came to prestatyn Vodafone today as due upgrades and Vicky the lady helping us was fab got us the best prices ,explained everything and was really friendly and helpful
4 July 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Jo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing he upgraded my phone and sorted…
Amazing he upgraded my phone and sorted my plan to go abroad. Really nice guy.
4 July 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi Bulent, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Dan was experienced and helped me…
Dan was experienced and helped me upgrade my whole family.
4 July 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Aden,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dan was great and saved me money
Dan was great and saved me money. Will come back for the next upgrades.
3 July 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Ruth,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The experience has been very good thanks
The experience has been very good thanks
1 July 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Sasha,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service given to me by Nathan
Excellent service given to me by Nathan
30 June 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Janet,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks for everything Aaron for all the…
Thanks for everything Aaron for all the work you have done for us😉👍
29 June 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey lawrence,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very happy with the service the staff…
Very happy with the service the staff are a credit to your company at Prestatyn branch Aaron was amazing to help me with my process from start to finish and definitely would recommend to family and friends had a service with a smile
23 June 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Unreal customer service from Nathan
Unreal customer service from Nathan, very very helpful
23 June 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Luca,
Thanks for the lovely review and fantastic support for Nathan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service today from Daniel
Excellent service today from Daniel, and he has saved me money. I am very impressed.
2 June 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Pat,
Thanks for the lovely review and fantastic support for Daniel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Nathan has made the whole experience of…
Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance. Left with a lot more than we expected for a better price.
2 June 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aaron was Excellent
Aaron was Excellent. Went above and beyond. VERY satisfied. I will definitely return to see Aaron in future. Thank you!
1 June 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Nathan in prestatyn
Nathan in prestatyn
Assistant was extremely helpful and patient showing us the process and making sure we fully understood how to use our new phone, we did not purchase anything on this occasion but will definitely do so in the future 10/10 :)
28 May 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service by Tilly
Great service by Tilly. Very helpful, listened with care and acted promptly to requests.
24 May 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic location within the retail…
Fantastic location within the retail park and great customer service from Aaron
19 May 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Well explained very informative…
Well explained very informative helpful all the way thru the process very polite and professional
17 May 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Arron was very friendly and very…
Arron was very friendly and very attentive nothing was to much trouble, over all a great Service
16 May 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Linz,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aaron was very knowledgeable about the…
Aaron was very knowledgeable about the services he could offer, for the phone and Internet.
Saved me money on both items.
Excellent customer service
16 May 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Susan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
In store service was 5*
In store service was 5*. Due to numerous issues & delays i ended up visitng the store on about 4 seperate occasions. Each time i was treated with respect and empathy regarding the situation. Tilly,Aaron & Dan all went above and beyond to help resolve the issues in buying a new phone. Vodafone as company have a lot to answer for however these three were amazing in sorting out the issues. Thanks guys
15 May 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Kevin,
Thanks for the lovely review and fantastic support for Tilly, Aaron & Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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