Vodafone UK - Reading The Oracle Centre Reviews 

342
TrustScore 5 out of 5

4.8

U12 Oracle Centre, RG1 2AH Reading, GB


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Rated 5 out of 5 stars

Excellent service from Sholto at Vodafone! I came to Vodafone today with my brother-in-law, and we received great service. He was extremely helpful, friendly and professional, and took the time to e... See more

Company replied

Rated 5 out of 5 stars

Sholto was very helpful today, he was very patient with my ADHD nephew who was particular testing today! He spoke through all of our options and we chose to stick with Vodafone instead of ee. Thank yo... See more

Company replied

Rated 5 out of 5 stars

One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... See more

Company replied

Rated 5 out of 5 stars

I have just visited Vodafone in the Oracle Mall, 3 weeks ago Nazim helped to set up an esim for me for abroad travelling, now he moved my payg no to a monthly plan. All smooth, very friendly and helpf... See more

Company replied


Company details


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  • U12 Oracle Centre, RG1 2AH, Reading, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

342 reviews

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4.8

All reviews

(342)

40,266 reviews in the last 12 months

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Rated 5 out of 5 stars

Marco was a fantastic help and provided…

Marco was a fantastic help and provided great customer service from start to finish. I would recommend and return.

10 July 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Adam ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marco is most helpful and lots of…

Marco is most helpful and lots of patient.

10 July 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Lay,

Thanks for the lovely review and fantastic support for Marco.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 1 out of 5 stars

Thanks for your AI gentated response

Thanks for your response, it's obvious it's an AI generated reply because you havent read my post. I have already contacted your inept Customer Service Team as mentioned in my post and your reply to my asked me to contact them, why would that help?

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Temitope was very efficient

Temitope was very efficient, explained everything very well and made upgrading my contract easy. Very satisfied with the service today

4 July 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Carol,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We were helped by Jamie

We were helped by Jamie, who was incredibly helpful and funny. He helped us find the best deal possible.

2 July 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Rob,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Temitope was my customer service and…

Temitope was my customer service and she was outstanding and helpful and sorted broadband and iPhone contract

29 June 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Priya,

Thanks for the lovely review and fantastic support for Temitope. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alliyah was very helpful and…

Alliyah was very helpful and professional!

21 June 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey David,

Thanks for the lovely review and fantastic support for Alliyah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Review of my issue

I had a major issues that resulted in my phone near enough being unusable but after coming into the store i received a massive help and relief of this issues from Jon and Aaliyah who after a follow up visit today had got my phone back up and fully working

20 June 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre


This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marco went the extra mile

Marco was very nice. He helped us a great deal by going through all the options and went the extra mile to help with our unique situation. It took time to sort out but Marco was friendly and helpful throughout. He is a credit to you

18 June 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Naila,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Omer was vey efficient and quick with…

Omer was vey efficient and quick with the great service today. Very happy with my new phone.

9 June 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Vanas,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Omer was perfect

Omer was perfect. Very good helpful and kind as always. Will come to see again for next upgrade

9 June 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Hama,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Omer.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bri was very helpful and spoke very…

Bri was very helpful and spoke very nicely to us . She explained us all what we wanted to know .

9 June 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Queenie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service - Reading store

Marco was extremely patient and helpful

3 June 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Peter,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ask for Omer

I was welcomed and served by a worker called Omer who was very generous with his time and explanations. If you're in store, ask for him.

3 June 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Sukhraj,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer service from alliyah…

Fantastic customer service from alliyah at the reading store great experience highly recommend.

2 June 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Samera,

Thanks for the lovely review and fantastic support for Alliyah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff

Omer was super helpful and friendly.

31 May 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Karolina,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely gem of a person Omar helped…

Absolutely gem of a person Omar helped me to resolve my issue. I would recommend everyone to see Omar and his team if you age any problem with your sim , contract or mobile very happy with the service I have received.

31 May 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Mr Mughal,

Thanks for the lovely review and fantastic support for Omar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marco am very happy for your support…

Marco am very happy for your support thank you 😊

28 May 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marco was really helpful in exchanging…

Marco was really helpful in exchanging SIM card. The team was so patient to listen and deal things easily.

27 May 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Navya,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Omer has helped me with my recent…

Omer has helped me with my recent upgrade and provided support for maintaining my accounts, I have always received the best service and support

26 May 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Yamuna,

Thanks for the lovely review and fantastic support for Omer.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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