Excellent service from Sholto at Vodafone! I came to Vodafone today with my brother-in-law, and we received great service. He was extremely helpful, friendly and professional, and took the time to e... See more
Company replied
U12 Oracle Centre, RG1 2AH Reading, GB
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Excellent service from Sholto at Vodafone! I came to Vodafone today with my brother-in-law, and we received great service. He was extremely helpful, friendly and professional, and took the time to e... See more
Company replied
Sholto was very helpful today, he was very patient with my ADHD nephew who was particular testing today! He spoke through all of our options and we chose to stick with Vodafone instead of ee. Thank yo... See more
Company replied
One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... See more
Company replied
I have just visited Vodafone in the Oracle Mall, 3 weeks ago Nazim helped to set up an esim for me for abroad travelling, now he moved my payg no to a monthly plan. All smooth, very friendly and helpf... See more
Company replied
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U12 Oracle Centre, RG1 2AH, Reading, United Kingdom
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Marco was a fantastic help and provided great customer service from start to finish. I would recommend and return.

Reply from Vodafone UK - Reading The Oracle Centre
Marco is most helpful and lots of patient.

Reply from Vodafone UK - Reading The Oracle Centre
Thanks for your response, it's obvious it's an AI generated reply because you havent read my post. I have already contacted your inept Customer Service Team as mentioned in my post and your reply to my asked me to contact them, why would that help?
Temitope was very efficient, explained everything very well and made upgrading my contract easy. Very satisfied with the service today

Reply from Vodafone UK - Reading The Oracle Centre
We were helped by Jamie, who was incredibly helpful and funny. He helped us find the best deal possible.

Reply from Vodafone UK - Reading The Oracle Centre
Temitope was my customer service and she was outstanding and helpful and sorted broadband and iPhone contract

Reply from Vodafone UK - Reading The Oracle Centre
Alliyah was very helpful and professional!

Reply from Vodafone UK - Reading The Oracle Centre
I had a major issues that resulted in my phone near enough being unusable but after coming into the store i received a massive help and relief of this issues from Jon and Aaliyah who after a follow up visit today had got my phone back up and fully working

Reply from Vodafone UK - Reading The Oracle Centre
Marco was very nice. He helped us a great deal by going through all the options and went the extra mile to help with our unique situation. It took time to sort out but Marco was friendly and helpful throughout. He is a credit to you

Reply from Vodafone UK - Reading The Oracle Centre
Omer was vey efficient and quick with the great service today. Very happy with my new phone.

Reply from Vodafone UK - Reading The Oracle Centre
Omer was perfect. Very good helpful and kind as always. Will come to see again for next upgrade

Reply from Vodafone UK - Reading The Oracle Centre
Bri was very helpful and spoke very nicely to us . She explained us all what we wanted to know .

Reply from Vodafone UK - Reading The Oracle Centre

Reply from Vodafone UK - Reading The Oracle Centre
I was welcomed and served by a worker called Omer who was very generous with his time and explanations. If you're in store, ask for him.

Reply from Vodafone UK - Reading The Oracle Centre
Fantastic customer service from alliyah at the reading store great experience highly recommend.

Reply from Vodafone UK - Reading The Oracle Centre

Reply from Vodafone UK - Reading The Oracle Centre
Absolutely gem of a person Omar helped me to resolve my issue. I would recommend everyone to see Omar and his team if you age any problem with your sim , contract or mobile very happy with the service I have received.

Reply from Vodafone UK - Reading The Oracle Centre
Marco am very happy for your support thank you 😊

Reply from Vodafone UK - Reading The Oracle Centre
Marco was really helpful in exchanging SIM card. The team was so patient to listen and deal things easily.

Reply from Vodafone UK - Reading The Oracle Centre
Omer has helped me with my recent upgrade and provided support for maintaining my accounts, I have always received the best service and support

Reply from Vodafone UK - Reading The Oracle Centre
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