Vodafone UK - Redcar Reviews 

107
TrustScore 5 out of 5

4.9

Unit 23 Regent Walk , Cleveland, TS10 3FB Redcar, GB


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Rated 5 out of 5 stars

Came in to look at phone plan prices as unsure what I wanted, the two girls in store Leah and Megan were really helpful and gave me lots of information on the plans. Good service and they helped me ch... See more

Company replied

Rated 5 out of 5 stars

I came in to store to ask for help with getting into my account on my Vodafone and was helped by Steven he was really helpful with me sorting out my phone so quickly and it's now working fine thankyou... See more

Company replied

Rated 5 out of 5 stars

Visited the store twice over the last few days and all staff have been absolutely brilliant. Nothing was too much trouble, very friendly , helpful and enthusiastic. Ordered a new phone, sorted o... See more

Company replied

Rated 5 out of 5 stars

Adam is an absolute star - he was able to recommend a suitable new phone for my needs along with the right accessories too. Also he provided advice about transferring details from my old phone to the... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Redcar

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 23 Regent Walk , Cleveland, TS10 3FB, Redcar, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

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4.9

All reviews

(107)

41,411 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with Leah’s customer service…

Very happy with Leah’s customer service and help and advice. Ended up with a very good deal for me and my wife. Thanks Leah

16 July 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was brilliant Leah was really helpful

It was brilliant Leah was really helpful

10 July 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Nichola,

Thanks for the lovely review and fantastic support for Leah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in to store to ask for help with…

I came in to store to ask for help with getting into my account on my Vodafone and was helped by Steven he was really helpful with me sorting out my phone so quickly and it's now working fine thankyou xx

6 July 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic staff at the Redcar branch

Fantastic staff at the Redcar branch, very helpful and knowledgeable

7 July 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Scott,
Thanks for the lovely review and fantastic support Redcar Branch.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service and helpful

Came in to look at phone plan prices as unsure what I wanted, the two girls in store Leah and Megan were really helpful and gave me lots of information on the plans. Good service and they helped me choose what I wanted, I will be back on payday!!

30 June 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Robert,

Thanks for the lovely review and fantastic support for Leah and Megan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Served today by Leah at the Redcar…

Served today by Leah at the Redcar store. She was absolutely amazing sorting out various enquiries I had and giving me some great new deals. I have used this store for many years and would never go anywhere else. Thanks so much Leah for your kindness and patience

29 June 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Angela,

Thanks for the lovely review and fantastic support for Leah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Store Review

Visited the store twice over the last few days and all staff have been absolutely brilliant. Nothing was too much trouble, very friendly , helpful and enthusiastic. Ordered a new phone, sorted out my other contract to a better deal couldn't have asked for more

Huge well done to the staff at Redcar
Connor, Megan, Ste & Leah.

Ps. Vodafone stop making them wear hats. It is far too warm for that ha

2 June 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Natalie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

You gave us a big discount and you were…

You gave us a big discount and you were really helpful thanks a lot Leah you were so helpful and the lovely expirence

28 May 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff were very helpful and friendly

Staff were very helpful and friendly

23 May 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Leah today

23 May 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leah went through absolutely…

Leah went through absolutely everything, double and triple checking to make sure I was happy with what she was explaining/ signing up for. Couldn’t of been any better

18 May 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Redcar

Connor the young assistant was extremely helpful and I was guided by his expertise.

7 May 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff helped us with…

Very helpful staff helped us with everything and more,all staff very pleasant and easy to talk to. Manager was great with his staff and a great atmosphere to walk into

1 May 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Joanne,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic people in the shop

Fantastic people in the shop. Great service

28 April 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Kay,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing staff

Went into the store to arrange a trade-in and upgrade and the staff were extremely helpful. Namely Max, Connor, and Ste. Very friendly and did everything they could do get me the best deal. Extremely satisfied with their service!

24 April 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Hoggy,

Thanks for the lovely review and fantastic support for Max, Connor, and Ste.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Easy experience

Easy experience, quick process and chatty team! Made the upgrade hassle feel like a breeze - well done Max & Connor :-)

3 April 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Paul,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Max & Connor are great and super…

Max & Connor are great and super friendly! Explained everything at ease but made it such a quick process too.

3 April 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Emma,

Thanks for the lovely review and fantastic support for Max & Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. By Emily in the Redcar branch today , resolved a complex issue with r sim from travelling and also managed to sort a new plan with savings ! Excellent service thank you Emily

26 March 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Daisy,

Thanks for the lovely review and fantastic support for Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leah was absolutely amazing throughout…

Leah was absolutely amazing throughout the whole ordering unfortunately due to error issues trying to order through store I had to resolve the the app but again Leah was amazing and so very helpful

14 March 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Both workers were very helpful

Both workers were very helpful. One of them was called Leah but I didn’t get the other workers name but they were both very nice and helpful. They helped me get a cheaper deal and convinced me to stay with Vodafone.

10 March 2026
Unprompted review
Vodafone UK - Redcar logo

Reply from Vodafone UK - Redcar

Hey Jasmina,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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