Jake was incredibly helpful and knowledgeable when we came into the store with a SIM card problem, which turned out to be due to a third-party retailer selling us a blacklisted phone. He went the extr... See more
Company replied
19-21 Evesham Walk,Kingfisher Shopping Centre, B97 4HA Redditch, GB
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Jake was incredibly helpful and knowledgeable when we came into the store with a SIM card problem, which turned out to be due to a third-party retailer selling us a blacklisted phone. He went the extr... See more
Company replied
I have always received the best customer care any time I come to Vodafone shop here in Redditch. You guys are the best and support I get to get my problem sorted is top notch. Thumbs up to the workers... See more
Company replied
Jake has been very helpful transferring data to my husbands new device, showing patience with all our questions and knowledge as we are not very tech savvy. Another pleasureable experience in the Re... See more
Company replied
Ervin was absolutely brilliant today. My partner and I went into the shop with a complicated situation and he was polite, patient and a really nice guy. It took him a while to sort everything as there... See more
Company replied
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19-21 Evesham Walk,Kingfisher Shopping Centre, B97 4HA, Redditch, United Kingdom
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Great experience going into Vodafone today guiding us through all the processes and giving advice highly recommend

Reply from Vodafone UK - Redditch
Jake was incredibly helpful and knowledgeable when we came into the store with a SIM card problem, which turned out to be due to a third-party retailer selling us a blacklisted phone. He went the extra mile to find out exactly what the issue was and offered a quick and cost-effective solution. We really appreciated his time, expertise and warmth, and the upbeat, friendly professionalism of the entire team at Vodafone Redditch. It’s a great store with superb customer care.

Reply from Vodafone UK - Redditch
Sikkander was extremely helpful and advised me what best product to get. He was very knowledgeable. Would highly recommend seeing sikkander if you need a new phone or any advise

Reply from Vodafone UK - Redditch
Ashley was a total star and helped from guidance to the instructions on operation of the phone- He deserved a pay risef

Reply from Vodafone UK - Redditch
Sikkander was very helpful and knowledgeable.

Reply from Vodafone UK - Redditch
Aamir was very helpful, found me a good deal and was exceptionally patient in arranging and actioning the transfer from ee. 1st class. Also, very friendly

Reply from Vodafone UK - Redditch
Aamir was very helpful. Handsome young lad and knows his stuff

Reply from Vodafone UK - Redditch
Brilliant service from faheem very polite agent

Reply from Vodafone UK - Redditch

Reply from Vodafone UK - Redditch
Very good experience. Ria was super kind and she answered to all my questions. The service was super grateful.

Reply from Vodafone UK - Redditch
Sikkander
In shop at vodafone Redditch this chap gave me a great deal on two phones over the moon with this deal and help he gave me.

Reply from Vodafone UK - Redditch

Reply from Vodafone UK - Redditch
First class trouble free service highly recommended from Faheem

Reply from Vodafone UK - Redditch
Victoria was very helpful and patient with me. She made sure I was sorted out with a mobile broadband unit
Excellent customer service

Reply from Vodafone UK - Redditch
Ashley served me in store and sorted out a new deal on my broadband. Great service

Reply from Vodafone UK - Redditch
Aamir, very good service and friendly chap,nice manager they know us as ive come in here for years me and my dad.

Reply from Vodafone UK - Redditch
Very poor service provided by manager Huz. Deliberate misinformation in order to get a client with mental health issues in a long contract. The matter went to court hearing

Reply from Vodafone UK - Redditch
Come home I check my emails I was fed loads of lies from Vodafone staff such as I was told I will have unlimited data not true taken my number I had for years on PASG on to a Bill and with in 3 hours I owe Vodafone £40.86p nouthing but con people 😡😡😡

Reply from Vodafone UK - Redditch
I got my new phone and was a great experience. Thanks Ashley for the good customer care.

Reply from Vodafone UK - Redditch
Jake has been very helpful transferring data to my husbands new device, showing patience with all our questions and knowledge as we are not very tech savvy.
Another pleasureable experience in the Redditch store
Thank you

Reply from Vodafone UK - Redditch
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