Vodafone UK - Redditch Reviews 

913
•
TrustScore 5 out of 5

4.9

19-21 Evesham Walk,Kingfisher Shopping Centre, B97 4HA Redditch, GB

•

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Rated 5 out of 5 stars

Jake was incredibly helpful and knowledgeable when we came into the store with a SIM card problem, which turned out to be due to a third-party retailer selling us a blacklisted phone. He went the extr... See more

Company replied

Rated 5 out of 5 stars

I have always received the best customer care any time I come to Vodafone shop here in Redditch. You guys are the best and support I get to get my problem sorted is top notch. Thumbs up to the workers... See more

Company replied

Rated 5 out of 5 stars

Jake has been very helpful transferring data to my husbands new device, showing patience with all our questions and knowledge as we are not very tech savvy. Another pleasureable experience in the Re... See more

Company replied

Rated 5 out of 5 stars

Ervin was absolutely brilliant today. My partner and I went into the shop with a complicated situation and he was polite, patient and a really nice guy. It took him a while to sort everything as there... See more

Company replied


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  • 19-21 Evesham Walk,Kingfisher Shopping Centre, B97 4HA, Redditch, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

913 reviews

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4.9

All reviews

(913)

42,728 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience going into Vodafone…

Great experience going into Vodafone today guiding us through all the processes and giving advice highly recommend

26 September 2026
Unprompted review
Vodafone UK - Redditch logo

Reply from Vodafone UK - Redditch

Hey Robert,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service.

Jake was incredibly helpful and knowledgeable when we came into the store with a SIM card problem, which turned out to be due to a third-party retailer selling us a blacklisted phone. He went the extra mile to find out exactly what the issue was and offered a quick and cost-effective solution. We really appreciated his time, expertise and warmth, and the upbeat, friendly professionalism of the entire team at Vodafone Redditch. It’s a great store with superb customer care.

19 September 2026
Unprompted review
Vodafone UK - Redditch logo

Reply from Vodafone UK - Redditch

Hey Fiona,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sikkander was extremely helpful and…

Sikkander was extremely helpful and advised me what best product to get. He was very knowledgeable. Would highly recommend seeing sikkander if you need a new phone or any advise

20 September 2026
Unprompted review
Vodafone UK - Redditch logo

Reply from Vodafone UK - Redditch

Hey Nina,

Thanks for the lovely review and fantastic support for Sikkander.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ashley was a total star and helped from…

Ashley was a total star and helped from guidance to the instructions on operation of the phone- He deserved a pay risef

19 September 2026
Unprompted review
Vodafone UK - Redditch logo

Reply from Vodafone UK - Redditch

Hey Moira,

Thanks for the lovely review and fantastic support for Ashley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sikkander was very helpful and…

Sikkander was very helpful and knowledgeable.

19 September 2026
Unprompted review
Vodafone UK - Redditch logo

Reply from Vodafone UK - Redditch

Hey Lisa,

Thanks for the lovely review and fantastic support for Sikkander.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aamir was very helpful

Aamir was very helpful, found me a good deal and was exceptionally patient in arranging and actioning the transfer from ee. 1st class. Also, very friendly

16 September 2026
Unprompted review
Vodafone UK - Redditch logo

Reply from Vodafone UK - Redditch

Hey Amanda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aamir was very helpful

Aamir was very helpful. Handsome young lad and knows his stuff

15 September 2026
Unprompted review
Vodafone UK - Redditch logo

Reply from Vodafone UK - Redditch

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service from faheem very…

Brilliant service from faheem very polite agent

14 September 2026
Unprompted review
Vodafone UK - Redditch logo

Reply from Vodafone UK - Redditch

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amir Very helpful and efficient

Amir Very helpful and efficient

13 September 2026
Unprompted review
Vodafone UK - Redditch logo

Reply from Vodafone UK - Redditch

Hey Turner

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good experience

Very good experience. Ria was super kind and she answered to all my questions. The service was super grateful.

13 September 2026
Unprompted review
Vodafone UK - Redditch logo

Reply from Vodafone UK - Redditch

"Hey Claudia,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Sikkander

Sikkander
In shop at vodafone Redditch this chap gave me a great deal on two phones over the moon with this deal and help he gave me.

13 September 2026
Unprompted review
Vodafone UK - Redditch logo

Reply from Vodafone UK - Redditch

Hey Alan

Thanks for the lovely review and fantastic support for Sikkander.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazingly helpful

Amazingly helpful. So glad I spoke to him today

12 September 2026
Unprompted review
Vodafone UK - Redditch logo

Reply from Vodafone UK - Redditch

Hey Rosemarie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

First class trouble free service highly…

First class trouble free service highly recommended from Faheem

12 September 2026
Unprompted review
Vodafone UK - Redditch logo

Reply from Vodafone UK - Redditch

Hey,

Thanks for the lovely review and fantastic support for Faheem.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Victoria was very helpful and patient…

Victoria was very helpful and patient with me. She made sure I was sorted out with a mobile broadband unit
Excellent customer service

11 September 2026
Unprompted review
Vodafone UK - Redditch logo

Reply from Vodafone UK - Redditch

Hey Nigel,

Thanks for the lovely review and fantastic support for Victoria. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ashley served me in store and sorted…

Ashley served me in store and sorted out a new deal on my broadband. Great service

9 September 2026
Unprompted review
Vodafone UK - Redditch logo

Reply from Vodafone UK - Redditch

Hey Yehsui,

Thanks for the lovely review and fantastic support for Ashley

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aamir

Aamir, very good service and friendly chap,nice manager they know us as ive come in here for years me and my dad.

9 September 2026
Unprompted review
Vodafone UK - Redditch logo

Reply from Vodafone UK - Redditch

Hey David,

Thanks for the lovely review and fantastic support for Aamir.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

Very poor service provided by manager…

Very poor service provided by manager Huz. Deliberate misinformation in order to get a client with mental health issues in a long contract. The matter went to court hearing

9 December 2025
Unprompted review
Vodafone UK - Redditch logo

Reply from Vodafone UK - Redditch

Hi Olga. This is certainly not the service we expect to be provided. We're sorry that resulted into a stressful situation for yourself.

If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Vodafone

Rated 1 out of 5 stars

Come home I check my emails I was fed…

Come home I check my emails I was fed loads of lies from Vodafone staff such as I was told I will have unlimited data not true taken my number I had for years on PASG on to a Bill and with in 3 hours I owe Vodafone £40.86p nouthing but con people 😡😡😡

6 September 2026
Unprompted review
Vodafone UK - Redditch logo

Reply from Vodafone UK - Redditch

Hey,

We sincerely apologize for the problems you've faced with our service. We assure you that our customers are out topmost priority.

This is not the experience we want to provide, and we regret any inconvenience it has caused. We take this issue you've faced very seriously and address it internally to ensure it does not happen.

If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I got my new phone and was a great…

I got my new phone and was a great experience. Thanks Ashley for the good customer care.

5 September 2026
Unprompted review
Vodafone UK - Redditch logo

Reply from Vodafone UK - Redditch

Hey Betty,

Thanks for the lovely review and fantastic support for Ashley.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake has been very helpful transferring…

Jake has been very helpful transferring data to my husbands new device, showing patience with all our questions and knowledge as we are not very tech savvy.
Another pleasureable experience in the Redditch store
Thank you

5 September 2026
Unprompted review
Vodafone UK - Redditch logo

Reply from Vodafone UK - Redditch

Hey Kerry,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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