Vodafone UK - Redhill Reviews 

170
TrustScore 5 out of 5

4.9

2B The Belfry, RH1 1SA Redhill, GB


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Rated 5 out of 5 stars

maddie has been exceptionally brilliant throughout the in store service provided since may 15th _ todat greeted by vanessa who helpscollected my phone today and she couldnt have been more helpful'. w... See more

Company replied

Rated 5 out of 5 stars

I recently visited the Vodafone store in Redhill and was helped by a staff member called Julia, who was absolutely brilliant. I’d been having ongoing issues with my phone and she took the time to wa... See more

Company replied

Rated 5 out of 5 stars

I was looked after by a lady named Julia. She was so friendly and helpful and managed to save me money while keeping my existing benefits. She had to deal with 3 separate phones being myself, my son... See more

Company replied

Rated 5 out of 5 stars

The store manager Nishal was amazing I have had a complex situation with my broadband, as soon as walked in he greeted me with great manners and professionalism. He made a necessary call to customer s... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Redhill

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 2B The Belfry, RH1 1SA, Redhill, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

170 reviews

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1-star

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4.9

All reviews

(170)

41,411 reviews in the last 12 months

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Rated 5 out of 5 stars

Got fantastic help in Redhill from…

Got fantastic help in Redhill from Julia today, very understanding and proffesional

1 July 2026
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Oli

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful

15 June 2026
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Tracy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and funny staff

Friendly and funny sta

13 June 2026
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Charlie,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

went to the store the staff was…

went to the store the staff was supportive and helpful during my visit and my query was solved by them very quickly.

31 May 2026
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Vrajkumar,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service

I enjoyed the interaction with one of the workers named Meghana i guess, she was kind and helpful helped me with all queries in no time.

31 May 2026
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Chirag,

Thanks for the lovely review and fantastic support for Meghana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Perfect service by Julia very friendly and helpful

5 April 2026
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Paul,

Thanks for the lovely review and fantastic support for Julia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Increase on my monthly bill

Meghana sorted my problem out very quickly & efficiently at Redhill shop thankyou so much

2 April 2026
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Elaine,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Meghana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sonal was really helpful and fantastic

Sonal was really helpful and fantastic.
Thanks Sonal.

19 March 2026
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Blessing,
 
Thanks for the lovely review and fantastic support for Sonal.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Customer Service by Julia at Vodafone Redhill

I was looked after by a lady named Julia. She was so friendly and helpful and managed to save me money while keeping my existing benefits. She had to deal with 3 separate phones being myself, my son and my daughter and she was very patient with me, professional and personable. She is a credit to your organisation and was a pleasure to deal with.

3 February 2026
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hi Angela ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Julia—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely customer support

Lovely customer support, Julia made sure to explain all the benefits of different contracts to me to find the one that suited my needs as I was traveling best! :) can recommend!

2 February 2026
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Marie Häring,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chitra

Chitra, the extremely helpful and real pleasure with your assistance. Please give here £100/week.

26 January 2026
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey John,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Julia was very professional, friendly and easy to talk to. She explained everything very well and I got a great broadband deal in no time! Thanks for the great customer service and support!

19 January 2026
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Nikolina,

Thanks for the lovely review and fantastic support for Julia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chitra is an amazing lady

Chitra is an amazing lady! She made everything so easy to understand and got me the best deal! Thank you again for your great, informative service!

13 January 2026
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Victoria, ​

Thanks for the lovely review and fantastic support for Chitra. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Hoor for your help

Thank you Hoor for your help, you have been very patient.

11 December 2025
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Michael, ​

Thanks for the lovely review and fantastic support for Hoor. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone

Thanks again, ​
Vodafone Social Media Team

Rated 5 out of 5 stars

Julia was an absolute star and super helpful.

I recently visited the Vodafone store in Redhill and was helped by a staff member called Julia, who was absolutely brilliant. I’d been having ongoing issues with my phone and she took the time to walk me through everything clearly and patiently. She was incredibly polite, friendly, and made the whole experience stress free.

Julia is a credit to the store, thank you for all your help!

27 November 2025
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Kirsty,

Thanks for the lovely review and fantastic support for Julia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sim card

Hi there, Thanks to Mrs Hoor, i was in a difficult situation with my previous sim contract payments. She with her bright smile helped me and explained the Vodafone sim card offer. My queries were answered, very much satisfied. Thank you

13 August 2025
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Araza,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant Julia sorted out my problem

Brilliant Julia sorted out my problem

7 November 2025
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Saw Steven at Redhill

Saw Steven at Redhill. He was brilliant and took time with me the customer. He also sorted out my problems.
Need more people like him!

12 October 2025
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good customer service loved it

29 September 2025
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Hey Vishal,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience from Steven!

Great experience from Steven was very stressed when coming into the store he made the process a lot easier for me especially on the phone great guy left very happy and pleased!

15 September 2025
Unprompted review
Vodafone UK - Redhill logo

Reply from Vodafone UK - Redhill

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

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