Vodafone UK - Rhyl Reviews 

210
TrustScore 5 out of 5

4.9

Unit 12 , White Rose Shopping Centre, LL18 1EW Rhyl, GB


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Rated 5 out of 5 stars

Nathan ( Rhyl 9th June)was very knowledgable and patient. He suggested we take a look at coming to Voda for my Broadband and also saved me money. I was assisted with consideration, courtesy and... See more

Company replied

Rated 5 out of 5 stars

We came into the store Rhyl store to ask about upgrading from our SIM only to phone accounts along with switching our internet provider. Alex came to assist us and we can not thank him enough. He was... See more

Company replied

Rated 5 out of 5 stars

George Jones, who assisted us with our transaction was amazing, knowledgeable, patient, helpful and courteous. We will definately come back when the phone contract comes up for renewal. Many thanks 😁... See more

Company replied

Rated 5 out of 5 stars

The sales advisor was an absolute pleasure to deal with. He was polite, friendly, very helpful and explained everything to you. He arranged an excellent deal on new broadband contract and sim card, w... See more

Company replied


Company details


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  • Unit 12 , White Rose Shopping Centre, LL18 1EW, Rhyl, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

210 reviews

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4-star
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1-star

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4.9

All reviews

(210)

40,160 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service

29 June 2026
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Catherine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience, Alex and George were amazing and assisted me in upgrading my phone, Apple Watch and internet.

18 June 2026
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hi Kathy , thank you so much for your wonderful review and the amazing support you’ve shown for Alex and George, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Alex and staff very helpful

Alex and staff very helpful

12 June 2026
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Mr Shaw,

Thanks for the lovely review and fantastic support for Alex and staff.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex was very knowing pleasant and had…

Alex was very knowing pleasant and had time to explain in great detail for me to get. Many thanks to Alex.

11 June 2026
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Maggie,

Thanks for the lovely review and the fantastic support you’ve shown for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nathan at Voda Rhyl is a credit to Voda

Nathan ( Rhyl 9th June)was very knowledgable and patient. He suggested we take a look at coming to Voda for my Broadband and also saved me money.
I was assisted with consideration, courtesy and was able to nake a very well informed decision.
Ive been with Voda for more than 18 years, I am very happy with my experience today.
Nathan is a credit to the team!

9 June 2026
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex and Ryan helped to sort my phone…

Alex and Ryan helped to sort my phone and new WiFi. Amazing and we had a laugh!

26 May 2026
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Lynda,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in to get a mobile data sim and…

Went in to get a mobile data sim and mifi box and Alex was perfect and couldn't help any more than he did

18 May 2026
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Jordan,

Thanks for letting us know what an amazing job Alex did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex and ryan very helpful

14 May 2026
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Diane,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hard working staff!

Staff worked hard to get me the best price for my new contract, very friendly, helpful and knowledgeable.
A good experience, and one i will pass on to friends!!

28 April 2026
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Anthony,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex with Helpfulness

Alex with Helpfulness, gave me every help i needef, help with evety thing i needef, great services

24 April 2026
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Andrea,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

George Jones, who assisted us with our transaction was amazing, knowledgeable, patient, helpful and courteous. We will definately come back when the phone contract comes up for renewal. Many thanks 😁

24 April 2026
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Gail,

Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Service

We came into the store Rhyl store to ask about upgrading from our SIM only to phone accounts along with switching our internet provider. Alex came to assist us and we can not thank him enough. He was extremely knowledgeable and patient and he explained everything to us from start to finish. Thank you for all of your help today.

18 April 2026
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Harris,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex and Ryan really helpful explaining…

Alex and Ryan really helpful explaining the correct plan and wifi

17 April 2026
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Sally,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to collect my watch and left…

Came in to collect my watch and left with a new phone and updated broadband all for cheaper..

1 April 2026
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Jo,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alexander and Ryan were Brilliant

Alexander and Ryan were extremely helpful and patient. They sorted two contract phones for my daughters and done everything possible to accommodate and tailor them perfectly. We are truly grateful. Awesome staff.

10 March 2026
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey George,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very freindly helpful and efficient

Very freindly helpful and efficient

7 March 2026
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Christina,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service

5 star review for ryan in Rhyl he was really helpful with my enquiry about wifi for my caravan

5 March 2026
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Martin,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

He explained everything clearly

He explained everything clearly. And was very helpful

5 March 2026
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Anna,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We saw Alexander today in the Rhyl…

We saw Alexander today in the Rhyl store. Great customer service. Really helpful and managed to help me with the MyVodafone app which no one had ever done before. Also helping us switch to Vodafone Broadband.

1 March 2026
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Suter,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alexander is a fantastic sales man…

Alexander is a fantastic sales man nothing was too much trouble and he was very accommodating.

12 February 2026
Unprompted review
Vodafone UK - Rhyl logo

Reply from Vodafone UK - Rhyl

Hey Jamie,

Thanks for the lovely review and fantastic support for Alexander.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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