Nathan ( Rhyl 9th June)was very knowledgable and patient. He suggested we take a look at coming to Voda for my Broadband and also saved me money. I was assisted with consideration, courtesy and... See more
Company replied
Unit 12 , White Rose Shopping Centre, LL18 1EW Rhyl, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Nathan ( Rhyl 9th June)was very knowledgable and patient. He suggested we take a look at coming to Voda for my Broadband and also saved me money. I was assisted with consideration, courtesy and... See more
Company replied
We came into the store Rhyl store to ask about upgrading from our SIM only to phone accounts along with switching our internet provider. Alex came to assist us and we can not thank him enough. He was... See more
Company replied
George Jones, who assisted us with our transaction was amazing, knowledgeable, patient, helpful and courteous. We will definately come back when the phone contract comes up for renewal. Many thanks 😁... See more
Company replied
The sales advisor was an absolute pleasure to deal with. He was polite, friendly, very helpful and explained everything to you. He arranged an excellent deal on new broadband contract and sim card, w... See more
Company replied
Written by the company
Unit 12 , White Rose Shopping Centre, LL18 1EW, Rhyl, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant experience, Alex and George were amazing and assisted me in upgrading my phone, Apple Watch and internet.

Reply from Vodafone UK - Rhyl

Reply from Vodafone UK - Rhyl
Alex was very knowing pleasant and had time to explain in great detail for me to get. Many thanks to Alex.

Reply from Vodafone UK - Rhyl
Nathan ( Rhyl 9th June)was very knowledgable and patient. He suggested we take a look at coming to Voda for my Broadband and also saved me money.
I was assisted with consideration, courtesy and was able to nake a very well informed decision.
Ive been with Voda for more than 18 years, I am very happy with my experience today.
Nathan is a credit to the team!

Reply from Vodafone UK - Rhyl
Alex and Ryan helped to sort my phone and new WiFi. Amazing and we had a laugh!

Reply from Vodafone UK - Rhyl
Went in to get a mobile data sim and mifi box and Alex was perfect and couldn't help any more than he did

Reply from Vodafone UK - Rhyl
Staff worked hard to get me the best price for my new contract, very friendly, helpful and knowledgeable.
A good experience, and one i will pass on to friends!!

Reply from Vodafone UK - Rhyl
Alex with Helpfulness, gave me every help i needef, help with evety thing i needef, great services

Reply from Vodafone UK - Rhyl
George Jones, who assisted us with our transaction was amazing, knowledgeable, patient, helpful and courteous. We will definately come back when the phone contract comes up for renewal. Many thanks 😁

Reply from Vodafone UK - Rhyl
We came into the store Rhyl store to ask about upgrading from our SIM only to phone accounts along with switching our internet provider. Alex came to assist us and we can not thank him enough. He was extremely knowledgeable and patient and he explained everything to us from start to finish. Thank you for all of your help today.

Reply from Vodafone UK - Rhyl
Alex and Ryan really helpful explaining the correct plan and wifi

Reply from Vodafone UK - Rhyl
Came in to collect my watch and left with a new phone and updated broadband all for cheaper..

Reply from Vodafone UK - Rhyl
Alexander and Ryan were extremely helpful and patient. They sorted two contract phones for my daughters and done everything possible to accommodate and tailor them perfectly. We are truly grateful. Awesome staff.

Reply from Vodafone UK - Rhyl
Very freindly helpful and efficient

Reply from Vodafone UK - Rhyl
5 star review for ryan in Rhyl he was really helpful with my enquiry about wifi for my caravan

Reply from Vodafone UK - Rhyl
He explained everything clearly. And was very helpful

Reply from Vodafone UK - Rhyl
We saw Alexander today in the Rhyl store. Great customer service. Really helpful and managed to help me with the MyVodafone app which no one had ever done before. Also helping us switch to Vodafone Broadband.

Reply from Vodafone UK - Rhyl
Alexander is a fantastic sales man nothing was too much trouble and he was very accommodating.

Reply from Vodafone UK - Rhyl
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.