Ayub, has been excellent in providing me with superb detail on various phones resulting in me upgrading my phone and contract and has saved me money. Thank you.
Company replied
Location
Switch location59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA Rochdale, GB
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See what reviewers are saying
Great service from Dave at Vodaphone, Exchange Shopping Centre, Rochdale. Went to upgrade from SIM only to phone. Painless experience, lots more options than on the website. Took a while (systems very... See more
Company replied
Mohammed, was brilliant today knowledgeable with my trade in and helped me find a new phone for my partner. Brilliant customer service.
Company replied
Friendly service and got what I wanted, but I will say the whole process takes a while so set aside some time to go in. Happy with the service though.
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Rochdale The Exchange
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
59 Rochdale Exchange Shopping Centre,Yorkshire St, OL16 1EA, Rochdale, United Kingdom
5.0
Excellent
265 reviews
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Tom was exceptionally helpful and very…
Tom was exceptionally helpful and very friendly.
Outstanding service
16 December 2024
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Very efficient and helpful
Very efficient and helpful
Served by mohammed
12 December 2024
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi Martun,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ayub the very nice man who dealt with…
Ayub the very nice man who dealt with me and my mother today. well what can i say….. so professional, very understanding, polite and dealt with everything speedy and with a big smile on his face. thankyou to Ayub 👍
5 December 2024
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hello, Donna,
It's always our aim to provide a helpful service, so it's great to hear that Ayub delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Muhammed was great and service was…
Muhammed was great and service was excellent. 5 star service. Got better deal on my new sim for only £8/ month with 15GB DATA. Thanks
5 December 2024
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hello, Henry,
It's great to hear about the positive experience which you had with Muhammed. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Faz is great helped me alot
2 December 2024
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi Fidel,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great team, great shop
Rachael and team are always on top form.
Buying online might seem more convenient but you don't get the same level of service as you would face to face.
Thanks Vodafone Rochdale for keeping the retail experience amazing!
14 November 2024
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi John,
Thank you for taking the time to review, it's great to hear this experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mohammed was extremeky helpful
Mohammed was extremeky helpful, overcoming the glitch due to my stupidhity in my transition from EE back to Vodafone
12 November 2024
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi John. Thank you for your review for Mohammed. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Best friendly customer service ever…
Best friendly customer service ever thanks dear Tom
11 November 2024
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi Reza,
Thanks for your 5-star review for Tom. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great customer service faz perfect…
Great customer service faz perfect service
16 October 2024
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi Humza,
Thanks for your 5-star review for Faz. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Reply from Vodafone UK - Rochdale The Exchange
Hi Salman,
This is a great review for Faz. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Customer Service
Very friendly and efficient customer from Tom who was a pleasure to deal with.A real asset to the company.
15 October 2024
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi Mr Stonier,
Thanks for your kind words and taking your time to share this experience in store with Tom. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Ayub brother is very kind and humble.
Ayub brother is very kind and humble. I am very happy to use vodafone service.
2 October 2024
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi Saba,
Thank you for taking the time to leave us a 5 star review and the great feedback about the customer service you have experienced.
Thanks,
The Vodafone Social Media Team
Exciting experience
Deal well explained and excellent customer service with my contract upgrade by one of the staff - Mohammed
7 September 2024
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hey Damiola,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ayab was a fantastic operative
Ayab was a fantastic operative. A credit to Vodafone.
7 September 2024
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hey Steve,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The sales person Muhammad is a thorough…
The sales person Muhammad is a thorough professional, he was courteous in setting up my new onnection.
4 September 2024
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi Auj,
This is a great review for Muhammad. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service from ayub in Rochda
Called into Rochdale shop after buying a new phone from Vodafone Manchester but had no sim with new phone. Ayub in Rochdale was fantastic. He sorted everything out even down to getting me a new pin as i had forgotten it. I cannot recommend him enough.
15 August 2024
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hello, Maureen.
Thanks for taking the time to leave such a lovely review! It's great to hear about the positive experience which you had from Ayub in-store, and we're glad he got everything sorted for you.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good person
Tom was very helpful dealing with my enquiry regarding my phone's complications
4 August 2024
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hello, Verne,
Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Tom, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Wonderful and helpful
Tom was very informative and delt with my enquiries efficiently.
4 August 2024
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hello, Linda,
It's great to hear that you received a 5 star service from Tom! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I Didn't Have A Clue Where To Start…
I Didn't Have A Clue Where To Start With A Phone Contract But Rachel I Think She Was Called In Rochdale Branch Was Incredibly Helpful! Nothing Was Too Much Hassle And She Explained Everything I Needed To Know! Amazing Customer Service! I Was Tempted With Another Company But The Service I Received Made My Decision Easier To Go With Vodafone! Also To Add Staff Were Amazing With The Children I Had With Me 😊
3 August 2024
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Oh wow Gemma! It's really great to see Rachael to her time to explain everything to you today. It's sound like she went above and beyond to help you find a great contract! I hope you're loving your new phone ❤️
Thanks for your awesome feedback, The Vodafone Social Media Team
Rachael was very helpful as always
Rachael was very helpful as always. Top notch advice on my contracts and went above and beyond.
3 August 2024
Unprompted review
Reply from Vodafone UK - Rochdale The Exchange
Hi Anthony, It's really great to see Rachael went above and beyond to get your issues sorted today 😊
Thanks for your awesome feedback, The Vodafone Social Media Team
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