Nagma is extremely helpful and personable. She helped me with my son’s sim originally and has helped with the upgrade of our phone plans x 3. Very happy with her and smooth process and help. Nagma... See more
Company replied
Location
Switch locationUnit 18 , Liberty 2 Shopping Centre, RM1 3EE Romford, GB
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Helpful with customers including me helped me blacklist my stolen iPhone and very nice workers and helped me with every questions I had in doubt in my mind. I would recommend people to come here and g... See more
Company replied
I had such a lovely experience with Gurpz at Vodafone! She was incredibly kind, patient, and professional throughout my visit. It’s rare to meet someone who genuinely cares about helping customers,... See more
Company replied
Great customer service, Taimur from Romford Mercury shop, gave us all the support and advice, assisted us we our request. Great
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Romford
Written by the company
Contact info
Unit 18 , Liberty 2 Shopping Centre, RM1 3EE, Romford, United Kingdom
4.9
Excellent
268 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Gary at the Romford Store gave me…
Gary at the Romford Store gave me excellent customer service
26 July 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Abdulahi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We spoke to Gary about getting a…
We spoke to Gary about getting a portable WiFi box, he was very polite and gave us lots of information making sure we understood exactly what he was explaining to us and gave us a copy of all the options to take away and have a think about with no pressure at all
20 July 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Niamh,
Thanks for the lovely review and fantastic support for Garry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nagma - amazing assistance
Nagma is extremely helpful and personable. She helped me with my son’s sim originally and has helped with the upgrade of our phone plans x 3.
Very happy with her and smooth process and help. Nagma deserves an employee of the month award.
17 July 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Elaine,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, Taimur from Romford Mercury shop, gave us all the support and advice, assisted us we our request. Great
17 July 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Kwafengue,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gary delivered a fantastic customer…
Gary delivered a fantastic customer service. Helpful in every way.
16 July 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Denis,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Best experience very nice service Nagma
14 July 2026
Unprompted review
Reply from Vodafone UK - Romford
"Hey Jhon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Very hsppy with service gary was vrry…
Very hsppy with service gary was vrry helpful thanx
22 June 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Ronald,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service by Gary
22 June 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Julie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michaela customer services advisor…
Michaela customer services advisor absolutely brilliant .Knows the products and professional ethos of the company .
18 June 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Helpful with customers including me…
Helpful with customers including me helped me blacklist my stolen iPhone and very nice workers and helped me with every questions I had in doubt in my mind. I would recommend people to come here and get a SIM card at least as they’re cheap and efficient.😊😊
15 June 2026
Unprompted review
Reply from Vodafone UK - Romford
Hi Christi, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Great assistance with technical set of…
Great assistance with technical set of our 2 new phones. Treated us with great care and attention.
15 June 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey John,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service …
The customer service assistant Taimiur was excellent very patient explained everything thoroughly and explained the various options
19 May 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Michaela was Excellent
Michaela was so patient, explained everything and worked hard to ensure we got the best deal. She saved me money on my broadband and phone bills as I had been struggling to pay. Excellent service!
15 May 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Kaz,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gary is doing excellent services for me…
Gary is doing excellent services for me . I am so appreciate. I will ask him to do updates for me in the future.
14 May 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Lixin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tam is extremely professional
Tam is extremely professional. Provide me all the information I need. Gave me choices without pushing.
Thank you Tam
4 May 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Rahel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I had a really good service from Nagma…
I had a really good service from Nagma today, she is amazing.
1 May 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey Florentin,
Thanks for the lovely review and fantastic support for Nagma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great expeirience with Tam
Very helpful - great service and great support
25 April 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey John,
Thanks for the lovely review and fantastic support for Tam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Gareth was patient
Gareth was patient, clear on my options available and made the experience smooth and painless. Great experience!
22 April 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpfull
Made the transition very smooth and easy and explained everything in detail and in a way I would understand! And was very helpful. 100% recommend :)
21 April 2026
Unprompted review
Reply from Vodafone UK - Romford
Hi Harley 🙂 We're glad you've had a smooth experience with us! If you ever need any extra help from us in the future you know where we are. I hope you enjoy the rest of your day. Liam
Very helpful and friendly!!
18 April 2026
Unprompted review
Reply from Vodafone UK - Romford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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