Vodafone UK - Rotherham Parkgate Reviews 

284
TrustScore 5 out of 5

4.9

Unit 34, Parkgate Shopping Centre, S60 1TG Rotherham, GB


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Rated 5 out of 5 stars

Excellent service, visited Meadowhall store and got very little out of them, came to ParkGate and spoke to Darren, great help and solved all the issues we had. Would recommend!

Company replied

Rated 5 out of 5 stars

Darren helped us exactly how we needed and wanted, got us a good deal for broadband as well as a nice surprise of a new phone for my partner, within reasonable data and price. Explained everything cle... See more

Company replied

Rated 5 out of 5 stars

Popped into Parkgate Rotherham today to order a new phone. We previously had issues at another store, but Darren sorted everything out and went above and beyond to help us. Very pleasant experience an... See more

Company replied

Rated 5 out of 5 stars

I was directed into store by a call centre agent due to a few issues setting up my account online for two new iPhones. When coming into store the staff were very friendly and helpful and Josie started... See more

Company replied


Company details


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  • Unit 34, Parkgate Shopping Centre, S60 1TG, Rotherham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

284 reviews

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4.9

All reviews

(284)

40,576 reviews in the last 12 months

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Rated 5 out of 5 stars

Phone Check

Ross was really helpful with the problem I had, he managed to sort it out quickly and told me about a good deal on a new phone.

19 August 2024
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Hey Carol, Thanks for your feedback. It's great to see Ross was able to get your issues sorted, and find you a new deal too.
Thanks, The Vodafone Social Media team

Rated 5 out of 5 stars

Really helpful and was able to get us a…

Really helpful and was able to get us a great deal.

14 August 2024
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Hi Emma! Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Ross explained everything we needed

Ross explained everything we needed

10 August 2024
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was very helpful

James was very helpful. I got a good deal and he was very helpful in transferring my data from my old phone. He also helped me to understand my new phone. Very patient.

6 August 2024
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Hi Valerie! Thank you for your review. It's great to hear that James was able to get your new phone set up with you. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Josie was very helpfull gave us exactly…

Josie was very helpfull gave us exactly what we wanted

28 July 2024
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Thank you for your review Sue. It's always good to read such complimentary feedback for one of our team.
Thanks again, The Vodafone Social Media Team

Rated 5 out of 5 stars

Ross was really polite

Ross was really polite, friendly and helpful. He made our vist easy, nothing was too much trouble.

24 July 2024
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Hi Laura,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great advice & support Ross

Great advice & support Ross

24 July 2024
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Hi there,

Thanks for taking your time to leave this feedback for Ross. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Nichola lovely helpful lady

Nichola lovely helpful lady

23 July 2024
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Hi Dawn,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Nichola being very helpful.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Ross has been helpful today at the…

Ross has been helpful today at the store and he give us details on our order today

22 July 2024
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was great 👍 fast service and…

James was great 👍 fast service and friendly staff

20 July 2024
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Hi Reggie. Thank you for your review for James. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nichola is friendly professional and…

Nichola is friendly professional and very efficient

20 July 2024
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Hi Dorothy. Thank you for your review for Nichola. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Darren was great

Darren was great. Saved us money on our monthly plans and broadband. Thank you

6 July 2024
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was very helpful he explained…

James was very helpful he explained everything in detail which made me feel at ease . Great customer service

3 July 2024
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Hi Lorraine,

Thanks for reviewing and sharing this feedback for James.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

James was a great help

4 June 2024
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Hi Edwin. Thank you for your review for James. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super friendly and great clarity

Darren my Vodafone expert was Super friendly & helpful - discussed all best offers available and further broadband switch options … all clear and new products in timescales required

1 June 2024
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was very helpfully and service…

James was very helpfully and service was very quick and helpfully

24 May 2024
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Hi there,

Thank you for your review. It’s great to hear of your positive experience with James. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent and thorough service.

Excellent and thorough service.

19 May 2024
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Hi Amanda. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josie was brilliant at the Parkgate…

Josie was brilliant at the Parkgate store new contact was so quick and efficient

14 May 2024
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Hi Andrew,

It's great to hear about your recent experience and feedback for Josie. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Complex query

I had a complex query regarding a default that had been put on my account over 4 years ago. I visited the vodaphone shop at Parkgate and the assistant Darren was professional and very helpful, Darren liased with other colleagues on the phone and even tried online chat to help resolve the issue although he was being passed around. He was very patient and polite and spent nearly 2 hours trying to sort it for me.
THANK YOU Darren I really appreciated your help.

13 May 2024
Unprompted review
Vodafone UK - Rotherham Parkgate logo

Reply from Vodafone UK - Rotherham Parkgate

Hi Katrina,

It's great to hear about your recent experience provided by Darren. Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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