Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... See more
Company replied
Location
Switch location70 Church Street, CV21 3PT Rugby, GB
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I had an excellent experience at the Vodafone Rugby store, thanks to the outstanding customer service. Bradley was incredibly friendly, professional, and patient throughout the whole process. He too... See more
Company replied
Friendly service from Stewart. Was very helpful in making sure we got value for money while switching to contract. Patient and knowledgeable.
Company replied
Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Rugby
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
70 Church Street, CV21 3PT, Rugby, United Kingdom
4.9
Excellent
374 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Tom was very helpful & knowledgeable.
30 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Gemma was great help today thank you
29 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Friendly service from Stewart
Friendly service from Stewart. Was very helpful in making sure we got value for money while switching to contract. Patient and knowledgeable.
28 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Bradley in the…
Excellent service from Bradley in the Rugby store. He was so helpful and managed to get me three excellent deals.
24 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Janine,
Thanks for the lovely review and fantastic support for Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Gemma always helps me when i need help…
Gemma always helps me when i need help with my new phone
24 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hi Robert, thank you so much for your wonderful review and the amazing support you’ve shown for Gemma, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Sharon and James served us we went with…
Sharon and James served us we went with a problem and came with a fantastic deal
22 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I spoke with James who was most…
I spoke with James who was most helpful. I thought my phone was wasn't working/ charging. He checked it, found it was charging ok. Checked the phone health and checked if there was anything else on my plan he could advise with. Showed me some offers. Also discussed broadband offer.
22 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hi Deita, thank you so much for your wonderful review and the amazing support you’ve shown for James, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
massive thank you to Gemma …
massive thank you to Gemma …. Always patience and supportive… sorting me out with all my questions/ queries
22 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
They were very friendly
They were very friendly, helpful and efficient.
Everything was explained very well.
21 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly staff explaind everything well
Friendly staff explaind everything well
21 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gemma wow let play that Game
Gemma was a lovely lady help.me in choosing a new update phone i did want try Goggle but all gone no problem i got a s26u all good plus l also received a tablet great hey.So as Gemma said I could play on that instead of phone
But she did a wicked job today just wish all staff were good as Gemma Thank you Gemma please stay at Rugby shop love n light ❤️ 💙
20 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Elizabeth
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
James ,Very helpful
James ,Very helpful, knowledgeable, sorted out problem
20 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey David,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shannon was really helpful
Shannon was really helpful, she was really patient speaking through how to set up the contract and the process was painless.
20 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Jamie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
It was really good
It was really good, nice deal, nice customer service, nothing to complain about
18 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Praise,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service knocked £5 off the BB and…
Great service knocked £5 off the BB and got me an online deal at same price. Thanks Stewart
17 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Neal ,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I had an excellent experience at the Rugby Vodafone
I had an excellent experience at the Vodafone Rugby store, thanks to the outstanding customer service. Bradley was incredibly friendly, professional, and patient throughout the whole process. He took the time to answer all my questions, explained everything clearly, and made sure I got the best solution for my needs.
It’s rare to receive such attentive and genuinely helpful service these days. Bradley went above and beyond to make the experience smooth and stress-free. I highly recommend the Vodafone Rugby store, especially if you have the chance to be helped by Bradley. Thank you for the fantastic service!
17 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Natalia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shannon was so helpful
Shannon was so helpful. She went through all different options clearly. Gave helpful advice and no sales pressure
17 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Claire,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, brilliant man Stewart really helped me out! Brilliant over all! Very welcoming! Even got my contact lower prices!
16 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Louise,
Thanks for the lovely review and fantastic support for Stewart. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Regarding Gemma retail Advisor
Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the husband ... who take her she is yours . She cooks , cleans , and most of the time doesn't complain much... getting married next week
15 July 2026
Unprompted review
Reply from Vodafone UK - Rugby
Hey Leigh,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Rugby
Hey Karlis,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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