Went into my local Vodafone store in Scarborough to get a new phone deal. Previously tried on the Vodafone app, but there was a problem with the server so I couldn't get anywhere. At the store, afte... See more
Company replied
13 Westborough, YO11 1UH Scarbrough, GB
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Went into my local Vodafone store in Scarborough to get a new phone deal. Previously tried on the Vodafone app, but there was a problem with the server so I couldn't get anywhere. At the store, afte... See more
Company replied
Tom and the team in Scarborough were fantastic. Very welcoming with a good camaraderie in store. A credit to the high street.
Company replied
Currently on holiday in a Caravan in the Reighton N/Yorkshire area. Wi-Fi available, speed is very low. Visited Vodafone Scarborough for options. April shop assistant knew exactly how to fix the issue... See more
Company replied
After having a terrible service trying to get a new contract with tesco mobile we decided to look at prices with vodafone. Tom was super attentive and helpful. Taking handsets off display so we could... See more
Company replied
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13 Westborough, YO11 1UH, Scarbrough, United Kingdom
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I have been a member of Vodafone for years and every experience in the Scarborough store is stress free and a very pleasant experience. Staff are polite and knowledgeable. No question or request is too big and they are incredibly helpful.

Reply from Vodafone UK - Scarborough

Reply from Vodafone UK - Scarborough
Tony was a big help and explained everything very well

Reply from Vodafone UK - Scarborough
Always very helpful when have needed help with anything

Reply from Vodafone UK - Scarborough
What an absolute pleasure, once again, to deal with Tony here at the Scarborough Vodafone branch. He has infinite knowledge, patience and is the reason I return to Vodafone and particularly this branch time and time again. Thank you very very much Tony.

Reply from Vodafone UK - Scarborough
Staff were brilliant and very helpful

Reply from Vodafone UK - Scarborough
Tj and Tyler were very helpful. Got me a great trade in value

Reply from Vodafone UK - Scarborough
Thank you Tony again for helping me again with this second order! All a complicated process but made it much less stressful.
Thank you!

Reply from Vodafone UK - Scarborough
Elle was a fantastic help and so very helpful

Reply from Vodafone UK - Scarborough
Tom and Tyler were very helpful in finding me a sim deal, I will be back once I’m ready for a phone upgrade. :)

Reply from Vodafone UK - Scarborough
Tom was extremely helpful and sorted out our caravan Internet plus my cousins broadband. He was super👍👍.

Reply from Vodafone UK - Scarborough
Tom was Professional very helpful. Got me better deal on home broadband. Excellent all round

Reply from Vodafone UK - Scarborough
Elle was great today handled all very well

Reply from Vodafone UK - Scarborough
We were served by Elle who was brilliant. So helpful and understanding and went over and above to find the best deal for us

Reply from Vodafone UK - Scarborough

Reply from Vodafone UK - Scarborough
TJ served me in store today and was absolutely brilliant!!!
Not only has he brought my airtime plans down, he has also given me some really good advice with regard to broadband options.
I will be back.
Thank you, Vodafone.
TJ is a very valuable asset for you

Reply from Vodafone UK - Scarborough
Very friendly and informative, guided us through the process brilliantly

Reply from Vodafone UK - Scarborough
T J and Tommy where very helpfull professional and sorted my request very promptly would really recommend them

Reply from Vodafone UK - Scarborough
Everyone was very helpful and friendly. They explained everything very clearly.

Reply from Vodafone UK - Scarborough
Friendly and helpful service. Quickly found a solution to the problem

Reply from Vodafone UK - Scarborough
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