Vodafone UK - Sevenoaks Reviews 

228
TrustScore 5 out of 5

4.9

122 High Street, TN13 1XA Sevenoaks, GB


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Rated 5 out of 5 stars

Jay at the Vodafone store in Sevenoaks and Zoe from the Bereavement Team made closing a phone account after a family bereavement so quick simple. They were lovely, very helpful, considerate and und... See more

Company replied

Rated 5 out of 5 stars

Aaron was a life saver today. On downloading a QR App my moble was invaded with viruses. He managed to clear them all and gave me grest advice on what to do withoit using a QR code in future. What a... See more

Company replied

Rated 5 out of 5 stars

Visited the store because we needed help with my wife's Vodafone account and new phone. Spoke to Matthew who was extremely helpful and patient. Took time to explain everything. Will definitely be goin... See more

Company replied

Rated 5 out of 5 stars

I had a job lot of accounts, new sims, contracts and new phones to sort out for my business and personal accounts and my children’s mobile accounts . Aaron provided an excellent service and spent seve... See more

Company replied


Company details


Contact info

  • 122 High Street, TN13 1XA, Sevenoaks, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

228 reviews

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4.9

All reviews

(228)

39,923 reviews in the last 12 months

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Rated 5 out of 5 stars

Aaron was very helpful and patient.

Aaron was very helpful and patient.

3 August 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Jane,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and professional

Very friendly and professional. Answered all our questions and guided us on the best deal for our family

31 July 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Daniel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone store in Sevenoaks - Jay/Zoe

Jay at the Vodafone store in Sevenoaks and Zoe from the Bereavement Team made closing a phone account after a family bereavement so quick simple. They were lovely, very helpful, considerate and understanding at such a sad time.
Thank you
S Bracken

23 July 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Elena sorted out problems with…

Elena sorted out problems with suspicious apps very quickly

18 July 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful service from Aron in…

Very helpful service from Aron in Sevenoaks Vodaphone.

8 July 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Gillian,

Thanks for the lovely review and fantastic support for Aron. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron was a life saver today

Aaron was a life saver today. On downloading a QR App my moble was invaded with viruses. He managed to clear them all and gave me grest advice on what to do withoit using a QR code in future. What a great guy and I have diaried to see him 9n 28 Aigust to discuss broadband supply.

6 July 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Jim,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron

Aaron
Was very helpful polite and has always helped us out and got us out of trouble

6 July 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Stewart,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron has been very very kind and…

Aaron has been very very kind and helpful. He explains everything very clearly and has set up a great deal for me. He's solved all our questions. Very happy with Vodafone and very happy with Aaron. Couldn't be better! Very much appreciated.

6 July 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Elena has been really really helpful

Elena has been really really helpful. Very nice, very helpful, taking time to sort out a problem due to Vodafone messing things up totally.

24 June 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Irene,

Thanks for the lovely review and fantastic support for Elena.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron has helped me twice now and has…

Aaron has helped me twice now and has been knowledgable, efficient and friendly. So grateful for his help.

22 June 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey there,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sorted out multiple jobs for me in one hit

I had a job lot of accounts, new sims, contracts and new phones to sort out for my business and personal accounts and my children’s mobile accounts . Aaron provided an excellent service and spent several hours patiently resolving the many issues we were having with the contracts, Devices and managing the online portals . I can strongly recommend going along to this store. So much easier to do this in one go face to face than doing it online. Aaron provided excellent advice and got us good deals on all the contracts as well as sorting out glitches on our online accounts

18 June 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Gary,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always helpful and patient with us

Always helpful and patient with us. An asset to your business.

19 June 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had an excellent experience at Vodafone

Had an excellent experience at Sevenoaks Vodafone and saved money on my contacts and even more money by switching broadband to Vodafone.
Aaron was very knowledgeable and helpful. Only dropped in for a charger and came out feeling much better off!

18 June 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Adrian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went in to Vodafone shop today to see…

I went in to Vodafone shop today to see about my iPhone I was speaking to Aaron he went through stuff and got me a good deal on the iPhone 17 he was really help full I would send my friends and family who are on Vodafone to him

8 June 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Jackie,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Polite and friendly, sorted issues efficiently. 5*

29 May 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Tara,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron fully understood my requirement

Aaron fully understood my requirement, offered alternative options which made decision making easy for me.
Additionally the phone switch and set up on the new phone was seamless.

28 May 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Anthony,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good experience with one of the…

Very good experience with one of the workers called Elena! She was very helpful throughout the whole experience. Getting me the best deals, and making my life very much easier. Would definitely recommend her to anyone who comes to Vodafone in Sevenoaks.

27 May 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Dylan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron was v helpful setting me up with…

Aaron was v helpful setting me up with my new address etc. it’s been a long haul but he was efficient & v understanding. Adrienne

25 May 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey Adrienne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jay was fantastic

Jay - very helpful and patient. Good advice.

23 May 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron was Really good professional and…

Aaron was Really good professional and good all round excellent customer service

21 May 2026
Unprompted review
Vodafone UK - Sevenoaks logo

Reply from Vodafone UK - Sevenoaks

Hey James,

Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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