Really happy with my experience with Vodafone. The service was quick, smooth and professional, and the staff were friendly and helpful throughout. Everything was explained clearly and any questions I... See more
Company replied
Location
Switch location88A High Street, ME10 4PH Sittingbourne, GB
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See what reviewers are saying
Sam was excellent and apologetic about Vodafone miss selling me a poor & inadequate 30gb plan & even wrote a complaint letter for me. Super service from Sam
Company replied
My elderly friend recently widowed has had multiple problems with her SIM card and moving house she struggled with talking to the phone help line We went to the Sittingbourne store and were met by... See more
Company replied
Took out a new contract on a phone and was able to get an amazing deal that was exactly what I wanted. The customer service was exceedingly above and beyond, and made moving over from a different prov... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Sittingbourne
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
88A High Street, ME10 4PH, Sittingbourne, United Kingdom
4.9
Excellent
195 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Ross is always helpful whenever I have…
Ross is always helpful whenever I have query.
24 August 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Sittingbourne
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.
Vodafone Social Media Team
Good customer service
18 July 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great advice and service
Dorian at sittingbourne branch was fantastic and so helpful an absolute God send. Helped me work out the best plan for me when my phone was broken and was well informed about the options. Made everything super clear. Brilliant customer service. Thank you so much!!!! 😊🙏
27 July 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Danni,
Thanks for the lovely review and fantastic support for Dorian.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sam explained everything I needed to…
Sam explained everything I needed to know about upgrades and went the extra mile to make sure I was completely satisfied!
25 July 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Sam was very knowledgeable of the…
Sam was very knowledgeable of the product and process of every enquiry with great customer etiquette. Overall service was satisfactory.
21 July 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Princewill,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Sittingbourne
Hey Amy,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Always polite and very helpful when…
Always polite and very helpful when dealing with my phone issues.
28 June 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Stephen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ross is always very helpful when…
Ross is always very helpful when dealing with our queries
28 June 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Janice,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Always very efficient and helpful
27 June 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Terence,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Welcoming staff members who helped us…
Welcoming staff members who helped us sort out a problem with our bills. Greatly appreciated.
27 June 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Craig,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sam was very helpful in setting up my…
Sam was very helpful in setting up my new deal and transferring my data
10 June 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Christine.
We're happy to hear that the setup of your new deal and data transfer went smoothly.
Thank you for taking the time to share your positive experience,
Vodafone Social Media Team
Dorian
Dorian - Sittingbourne. Very relaxed and straight forward. Asked many of my questions (and there was a fair few) down to earth and honest.
Got my new phone at that moment in time and helped with moving everything over.
Only 4/5 due to prices. But that is completely out of Dorians control! Even when we went through the cheaper options (though barely and for a lot less product)
31 May 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi there,
Thanks for the lovely review and fantastic support for Dorian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Extremely helpful with my complicated…
Extremely helpful with my complicated request.
30 May 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Suzanne,
Thanks for the lovely review and fantastic support staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Sittingbourne
Hey Ellie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Saved money and helped with account.
23 May 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey David ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
Sam was so helpful and informative when I lost my phone and a replacement and account set up took place.
12 May 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Jenny,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Made my transfer of data easy and got…
Made my transfer of data easy and got me a good deal on my new phone. Very polite and the shop has a good atmosphere.
2 May 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Linda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helped me set up my new phone and get…
Helped me set up my new phone and get back my contacts
28 April 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Emily,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful moving my Data and helping…
Very helpful moving my Data and helping me get back into my Apple account.
25 April 2025
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Garry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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