Being a subject of fraud I was dealt with respect and sympathy. Ben had lots of customers but made me feel comfortable and he was also welcoming to all the customers who came into the shop while he de... See more
Company replied
Location
Switch locationUnit 2 , 59 King Street, NE33 1DH South Shields, GB
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See what reviewers are saying
Absolute brillant service at South shields branch from BEN .he was so helpful and took The time to explain everything tô my friend with learning disabilies.A massive 100% service Will definately retur... See more
Company replied
Visited the vodaphone South Shields branch today, served by a very helpful young lady, Katie, polite, knowledgeable, helpful, resolved our issues, we left the shop very happy .
In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - South Shields
Written by the company
Contact info
Unit 2 , 59 King Street, NE33 1DH, South Shields, United Kingdom
4.9
Excellent
213 reviews
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Brilliant experience
Brilliant experience, Carl was amazing after my last bad experience in the same store
29 July 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Linda,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Carl has turned around you experience.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
purchased home broadband.very happy…
purchased home broadband.very happy with in store service
8 July 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Dian,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
recently upgraded
recently upgraded. they helped me chose the perfect plan. really good service
17 July 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Ian,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with your new plan.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Reply from Vodafone UK - South Shields
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Seanna Stobbart South Shields
We dealt with Seanna Stobbart at the South Shields store. She was extremely helpful and thorough in her product knowledge. She was able to satisfy our needs of what we required in an efficient and friendly manner. She displays excellent customer service skills and is a credit to your company.
17 June 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Wendy,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - South Shields
Hi Julie,
This is a great review for our South Shields store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
The staff were extremely helpful
The staff were extremely helpful, Simon sorted out my phone problems.
6 June 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Irene, thank you for your feedback. It's great to see Simon was able to help.
Thanks again, The Vodafone Social Media Team
Advisor
The advisor who I seen was polite, friendly and helped me. He us a credit to you company.
31 May 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Lyndsay. Thank you for your review. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service as always from local…
Great service as always from local branch
29 May 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Maureen,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Carl was amazing and helped me with…
Carl was amazing and helped me with loading a memory card when nobody else would help
24 May 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Carole,
Thank you for taking the time to review, it's great to hear about your recent experience and feedback for Carl.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - South Shields
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Cole was good brilliant service
26 April 2024
Unprompted review
Reply from Vodafone UK - South Shields
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Really helpful and talked me through…
Really helpful and talked me through the process of my new contact and phone. Highly recommend.
26 April 2024
Unprompted review
Reply from Vodafone UK - South Shields
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Great service lovely staff
28 March 2024
Unprompted review
Reply from Vodafone UK - South Shields
Thanks for five star review, Barbara - it's really appreciated! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - South Shields
Thanks for the brilliant feedback, Keith! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great very helpful
11 March 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi there,
Thanks for the brilliant feedback! It's really appreciated.
Vodafone Social Media Team
Emily was really helpful & friendly and…
Emily was really helpful & friendly and made me feel comfortable being in store. She managed to sort all my problems out with my contracts and I left feeling at ease with no more stress and a brand new phone! Highly recommend to see Emily if you have any problems :-)
6 March 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Lauren,
Thank you for taking the time to leave us a review and share this great feedback for Emily.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Been in south shields store an simon …
Been in south shields store an simon set new fone up for me top class service from start to finish
14 February 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Carol. Thank you for your review for Simon. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emily from the South shields store very…
Emily from the South shields store very polite and helpful whilst sorting out new fone an contract
10 February 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Carol,
Thanks for your feedback regarding your experience with Emily. We're glad you found a great deal too!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent service looks after my…
Excellent service looks after my business account and always great advice
25 January 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Jason,
Thank you for your 5 star review! We're so glad you're enjoying Vodafone and always receive great advise.
The Social Media team are more than happy to help if you ever have issues in future. You can reach them via Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
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