Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... See more
Company replied
Location
Switch locationSu11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB
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Alessia was amazingly helpful when setting up my daughter first phone and spent time Explaining sim only bundles and getting us the right deal. Super friendly and great with kids. Would highly recomm... See more
Company replied
Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough
Company replied
Tk was very helpful when i needed help with my phone on the 24th august after Apple couldn’t help sorted me a upgrade and made the process simple thank you again !
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Southampton West Quay
Written by the company
Contact info
Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, United Kingdom
4.9
Excellent
401 reviews
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Harry helped me changing my plan for a…
Harry helped me changing my plan for a much better one that will allow me to save me 10£ monthly plus at least another 200£ a year in roaming in Europe
7 April 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Helder,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Excellent service from Kam.
4 April 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service by Kaz very happy.
1 April 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Ray,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Given excellent service by Kaz
Given excellent service by Kaz, very kind and professional.
1 April 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Dillion has been amazing
Dillion has been amazing! Patient, excellent at going through all that I need to know.Thank you
1 April 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Exceptional service by Sam
Sam the retail advisor offered an exceptional service. He listened to what my specific requirements were and advised accordingly. Vodafone are lucky to employ such a professional & personable advisor.
30 March 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Melanie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A phone shop with no phone
A phone shop with no phone, so you can't call them.
21 March 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Ian,
We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service. Please come chat to my team on Facebook at vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Service is slick at Vodafone Southampton
My order was ready and waiting, and the processing was seamless. Staff member Alessia was very helpful and knowledgeable.
16 March 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Andy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alessia was doing great today
Alessia was doing great today.
Thank you.
16 March 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Kam helped me purchase my new phone
Kam helped me purchase my new phone. Great assistance from Kam and look forward to upgrading my phone again.
15 March 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Stephen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chloe helped me with a new iPad
12 March 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Oli,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rachel provided a very efficient and…
Rachel provided a very efficient and friendly service. She was very knowledgeable.
14 March 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Rob,
Thanks for the lovely review and fantastic support for Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Harry was brilliant
Harry was brilliant, he was very helpful, knowledgeable, knew exactly what he was doing.
Found me the best prices for 2 phones.
Great guy.
13 March 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Tasha,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jake was very helpful
Jake was very helpful, he went through all possibly options and set me up with my new contract. Jake also went through some software entertainment packages. Very helpful and I would recommend.
13 March 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Richard,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Quick and brilliant service from Nic.
Quick and brilliant service from Nic.
13 March 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Luis,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris and Davey were extremely helpful…
Chris and Davey were extremely helpful in store and got my upgrade done and even got me global roaming .
12 March 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Graham,
Thanks for the lovely review and fantastic support for Chris and Davey.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alessia was really helpful and cheerful…
Alessia was really helpful and cheerful while trying to save me money while getting me the best deal
11 March 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey maribel,
Thanks for the lovely review and fantastic support for Alessia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alessia
Alessia was very helpful and nice to chat to, she helped me change to vodafone from O2, the process was easy and simple.
8 March 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Mellon,
Thanks for the lovely review and fantastic support for Alessia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Helpful
Rachel was really helpful. I came into the store to buy my son his first phone and she gave me a great deal and even managed to reduce the price of mine and my others sons airtime plans. I am not very knowledgeable when it comes to mobile phones and Rachel was really informative and took her time to ensure I was happy with the product and airtime plans that were offered.
7 March 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Hannah,
Thanks for the lovely review and fantastic support for Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Southampton West Quay
Hey Gabriela,
Thanks for the lovely review and fantastic support for Dillion.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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