Today I visited Vodafone in Southport with problems I had with my cellphone. Kathy Ferguson at Vodafone Southport branch helped me sort out all my problems with her assistance, patience and guidance.... See more
Company replied
Location
Switch location60 Chapel Street, PR8 1BZ Southport, GB
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I went in today and was renewing my contract which is complicated as I have my 3 children's phones on my contract as well as my own. Kathy was so helpful and it took her over an hour but nothing was t... See more
Company replied
The friendliness of the staff- Paul today - and the understanding of my fear of technology. Paul was kind and patient He did not make me feel inadequate, as some people do because of my fear... See more
Company replied
Adele was amazing, so helpful and managed to sort everything out for us. So grateful for all her help and finally we have a house with WiFi. Thank you 🙏
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Southport
Written by the company
Contact info
60 Chapel Street, PR8 1BZ, Southport, United Kingdom
4.9
Excellent
297 reviews
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Reply from Vodafone UK - Southport
Hey Linda,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
All the team absolutely fantastic and…
All the team absolutely fantastic and couldn’t have sorted everything without them. Super team and would absolutely recommend to anyone and everyone!
11 August 2026
Unprompted review
Reply from Vodafone UK - Southport
Hey Emma,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adele was amazing
Adele was amazing, so helpful and managed to sort everything out for us. So grateful for all her help and finally we have a house with WiFi. Thank you 🙏
11 August 2026
Unprompted review
Reply from Vodafone UK - Southport
"Hey Amelia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Fantastic experience with Caleb
Fantastic experience with Caleb. Friendly, helpful and knowledgeable in all aspects of his work.
11 August 2026
Unprompted review
Reply from Vodafone UK - Southport
Hey Anne,
Thanks for the lovely review and fantastic support for Caleb.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Caleb was fantastic throughout
Caleb was fantastic throughout. Guided me through the whole process and very happy with my new deal(s). Made the whole process smooth and simple. Excellent customer service.
22 July 2026
Unprompted review
Reply from Vodafone UK - Southport
Hey Chris,
Thanks for the lovely review and fantastic support for Caleb.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by Aidan who was very…
I was served by Aidan who was very patient with me when I asked lots of questions. He has excellent interpersonnel skills. He is a real asset to the team at the Southport Vodafone shop.
15 July 2026
Unprompted review
Reply from Vodafone UK - Southport
Hey Janet,
Thanks for the lovely review and fantastic support for Aidan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing staff
Amazing staff, so helpful and great knowledge. Nothing is to much trouble. Very friendly and approachable.
11 July 2026
Unprompted review
Reply from Vodafone UK - Southport
Hey Michelle,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Southport
Hey Craig,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caleb was very knowledgeable and helped…
Caleb was very knowledgeable and helped me through the sales process throughout.
3 July 2026
Unprompted review
Reply from Vodafone UK - Southport
Hey there,
Thanks for the lovely review and fantastic support for Caleb.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul & Aidan have both been very…
Paul && Aidan have both been very helpful first In sorting my phone out that was going wild and then I helping me to setup my new phone. I would not change from my local store as they are always so pleasant and helpful.
3 July 2026
Unprompted review
Reply from Vodafone UK - Southport
Hey Mrs Lees,
Thanks for the lovely review and fantastic support for Paul and Aidan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went in today and was renewing my…
I went in today and was renewing my contract which is complicated as I have my 3 children's phones on my contract as well as my own. Kathy was so helpful and it took her over an hour but nothing was too much trouble. Saving myself money and offering me the best deals.
29 June 2026
Unprompted review
Reply from Vodafone UK - Southport
Hey Paula,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Caleb was so helpful and friendly…
Caleb was so helpful and friendly 👍thank you
29 June 2026
Unprompted review
Reply from Vodafone UK - Southport
Hey Lesley,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kathy in Southport was great
Kathy in Southport was great, helped with my upgrade to new iPhone
27 June 2026
Unprompted review
Reply from Vodafone UK - Southport
Hey Saulius,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service, I was expecting an ordeal renewing contracts and upgrading 2 phones but Paul made the whole process easy. He was really helpful, knowledgeable and sorted everything out painlessly!
27 June 2026
Unprompted review
Reply from Vodafone UK - Southport
Hey Ruby,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Southport
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Southport
Hey Colin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Quality service
I have continued to use Vodafone Southport for my personal and business contracts, due to the incredible service I receive from Adele.
5 June 2026
Unprompted review
Reply from Vodafone UK - Southport
Hey Joel,
Thanks for the lovely review and fantastic support for Adele.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Beth was a very professional and…
Beth was a very professional and helpful staff member who fixed my problem straight away.
29 May 2026
Unprompted review
Reply from Vodafone UK - Southport
Hey James,
Thanks for the lovely review and fantastic support for Beth.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service as always from everyone…
Great service as always from everyone in the Southport store. They were extremely busy when I visited but they still managed to help me with my phone issue. I never go anywhere else!
27 May 2026
Unprompted review
Reply from Vodafone UK - Southport
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
ExcelIent Service
I was very impressed with how both the Manager and Kathy helped me, (having being nearly 80 and bit of
'techno-dinosaur) Advising me on the best new contract, but also giving me some tech advice on how to get the best from my phone. They were patient and kind.
13 May 2026
Unprompted review
Reply from Vodafone UK - Southport
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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