Vodafone UK - Spalding Reviews 

134
TrustScore 5 out of 5

4.9

Unit 1 17-18 Market Place, PE11 1SU Spalding, GB


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Rated 5 out of 5 stars

Amanda was amazing, excellent customer service, friendly and a lovely smile. A real asset to your company. I went into store 10 minutes before closing! Amanda sorted out my smart watch for me. She des... See more

Company replied

Rated 5 out of 5 stars

I entered the store and the three assistants were all dealing with customers of a certain age. I noticed each customer was receiving excellent attention. James noticed me waiting and said somebody wo... See more

Company replied

Rated 5 out of 5 stars

Fantastic staff very helpful and assisted me with all my needs. Both very helpful and knowlegeable.

Company replied

Rated 5 out of 5 stars

It is refreshing to be dealt with face to face. Chloe was knowledgeable, efficient, friendly and polite. She took her time to explain the contract. You don't get this service online and it why we must... See more

Company replied


Company details


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  • Unit 1 17-18 Market Place, PE11 1SU, Spalding, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

134 reviews

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4.9

All reviews

(134)

42,866 reviews in the last 12 months

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Rated 5 out of 5 stars

I had problems with my new phone

I had problems with my new phone. Went into Spalding Store and spoke to Tom. He went above and beyond to help and sorted the problem. Thank you xx

1 August 2024
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Shirley,

Thanks for your review and feedback for Tom.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I was helped with a minor technical…

I was helped with a minor technical issue with my mobile telephone by Chloe recently, and she was professional and friendly. Excellent service

27 July 2024
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Stan,

Thanks for the lovely review and fantastic support for .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service

Good customer service. The sales representative Tom was very attentive and tried his best to help us- which he did really well. Would visit again.

29 July 2024
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Rebecca,

Thanks for letting us know what an amazing job did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Highly recommend

Served by Oliwia today, very helpful and explained everything as she went along. Upgraded 2 contracts and broadband and very happy with the way my appointment went. Very chatty, and good customer service. Highly recommended.

17 July 2024
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Michelle, It's really great to see Olivia was able to find you some great deals on your services 😊
Thanks for your awesome feedback, The Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Young lad called Tom got my new phone working brilliantly again, will ask for him again if I get anymore issues.

31 May 2024
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Mark,

We're delighted you had such a great experience with Tom and got your phone issue resolved!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Popped in recently for an enquiry

Popped in recently for an enquiry, was served by THOMAS, very pleasant chap. Very professional

31 May 2024
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Don,

Thanks for this great review! We're so happy you had a great experience with Thomas!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Olivia was very helpful and patient.She…

Olivia was very helpful and patient.She took lots of time explaining everything to us.

27 April 2024
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Julia and Tom helped me a lot

Julia and Tom helped me a lot, definitely recommend

22 April 2024
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Victoria. Thank you for your review for Julia and Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Julia was very helpful and gave me the…

Julia was very helpful and gave me the correct advice, I would definitely recommend

28 March 2024
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

HI there,

What super feedback for Julia! Thanks for taking the time to let us know - it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was really patient

Tom was really patient in explaining what deals & contracts are available. I'm going to be upgrading my phone shortly & he is definitely getting my business

27 March 2024
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Dian,

We appreciate your feedback and kind words about Tom. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Julia was bery helpful

Julia was absolutely wonderful and very helpful

19 February 2024
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey there,

Thanks so much for this great review! We're delighted to hear that you had such a positive experience with Julia in store.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very good experience

Very good experience. Tom was really efficient and helpful

9 January 2024
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Margaret,

This is lovely feedback for Tom. Thanks for your kind words.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Thank you very much for the help…

Thank you very much for the help ,Olivia !
very smiling and friendly!
Thanks !Xxx

6 January 2024
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Gergana. Thank you for your review for Olivia. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service

Lovely young lady served me. Really helpful and sorted me out best deal.

25 November 2023
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Nathan,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from chloe

Great service from chloe. Very Intelligent

31 October 2023
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Amanda,

Thank you for reviewing and sharing your experience. It's great to hear Chloe provided good service.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Mobile return

Had to take a mobile phone back today my boyfriend not happy with it,found another and all done with no stress what so ever by Chloe and there were some issues but her great customer service,help and friendlyness made it so stress free an absolute credit to her store

27 June 2023
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Sandra,

Thanks for letting us know what an amazing job Chloe did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jordan has been super helpful and…

Jordan has been super helpful and friendly took the stress away on a busy Wednesday morning for me .

21 June 2023
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Janet,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe was fantastic

Chloe was fantastic, she greeted us on entry and helped with everything we needed.

19 June 2023
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Paula,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lewis S was very helpful

Lewis S was very helpful, explained everything well. Was very patient when I was translating to my parents. Very lovely and helpful.

17 June 2023
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Klaudia,

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Professional and friendly

Used these guys on several occasions now and have found them to be helpful and courteous. I’d definitely recommend their services to anyone.

24 May 2023
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Thomas,

Thanks for the fabulous feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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