An excellent example that customer service is still to be found. Amz professional + personal manner is 100%+ Will be back for my wife's Christmas present in December.
Location
Switch location4 The Broadway, St Peters Streett, AL1 3LH St Albans, GB
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See what reviewers are saying
I was extremely surprised in relation to the amount of care and consideration that was applied during my time at the Vodafone store today. I am grateful and appreciate all of the help I have received.... See more
Company replied
Amz from the St Albans Vodafone branch has been amazing. Helped me sort out my late mother’s mobile contract, whilst also helping me save lots of money on my current contact. Lovely man, very helpfu... See more
Company replied
We didnt get phone with good credit score, and we were unhappy, we have been served by Nafisa from st albans
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - St Albans
Written by the company
Contact info
4 The Broadway, St Peters Streett, AL1 3LH, St Albans, United Kingdom
5.0
Excellent
428 reviews
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Very helpful service
Very helpful service, knowlegable.Thank you for sorting my issues out - fantastic staff.
4 November 2025
Unprompted review
Reply from Vodafone UK - St Albans
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great service meeting my specific…
Great service meeting my specific requirements to review and possibly reduce my monthly outgoings. Thanks
4 November 2025
Unprompted review
Reply from Vodafone UK - St Albans
Hi. We're happy to hear that our service met your needs by reviewing your monthly expenses. We appreciate your positive feedback and are grateful for your time. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Farhan
Farhan, Amz and Mutzy were very helpful will be coming back to this store as they have helped me solve my problems. They are always exceptional and am very thankful.
31 October 2025
Unprompted review
Reply from Vodafone UK - St Albans
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
very helpful and will come back because…
very helpful and will come back because all of the staff members are helpful and always exceed expectations. i can always count on them. Vodafone store st albans is the best store ive been too
31 October 2025
Unprompted review
Reply from Vodafone UK - St Albans
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Lost apps retrieved
The staff were very friendly and helpful, sorting out a tricky removal that I had made and retrieving my app for me.
Many thanks.
30 October 2025
Unprompted review
Reply from Vodafone UK - St Albans
Hi. We're happy to hear that our team was so supportive in resolving the issues you encountered and appreciate you sharing your fantastic feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Farhan
Farhan, Amz and mutzy were superb and would reccomend them to everyone. Very helpful and will come back to see them in the future
25 October 2025
Unprompted review
Reply from Vodafone UK - St Albans
Hi. We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad that they were helpful. We look forward to seeing you again in the future. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really friendly and knowledgeable…
Really friendly and knowledgeable staff. Amz and Mutzy were great
24 October 2025
Unprompted review
Reply from Vodafone UK - St Albans
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great knowledge and customer service
Great knowledge and customer service
24 October 2025
Unprompted review
Reply from Vodafone UK - St Albans
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent customer service Mutzy and Amz
23 October 2025
Unprompted review
Reply from Vodafone UK - St Albans
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Great help in finding new phone
I needed a new phone and the Vodafone staff in St Albans were so helpful in talking through the options and finding me the best deal. They were patient and knowledgeable.
23 October 2025
Unprompted review
Reply from Vodafone UK - St Albans
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Mutzy and Amz are knowledgeable
Mutzy and Amz are knowledgeable, efficient, helpful and patient.
They made the purchase of my new phone a more pleasant experience
Thank you
22 October 2025
Unprompted review
Reply from Vodafone UK - St Albans
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I am very happy with the service that…
I am very happy with the service that farhan and amz gave me and will come back to see them for more contracts
21 October 2025
Unprompted review
Reply from Vodafone UK - St Albans
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Farhan was amazing and can always help…
Farhan was amazing and can always help go see when you enter the shop and come see the rest of them
14 October 2025
Unprompted review
Reply from Vodafone UK - St Albans
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Salma and Amz were fantastic
Salma and Amz were fantastic , they went out of their way to make sure that I got my new phone today .
I received a phone call from them to let me know that my phone had arrived as I’d literally left the shop .
Thank you both very much .
14 October 2025
Unprompted review
Reply from Vodafone UK - St Albans
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
They were amazing
They were amazing! I accidentally ordered the wrong storage plan and wouldn’t have realised, Farhan immediately pointed this out for me and saved me so much money! Thank you guys
10 October 2025
Unprompted review
Reply from Vodafone UK - St Albans
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Mutzy was excellent
Mutzy was excellent. Very patient and helpful. Great customer service!!
9 October 2025
Unprompted review
Reply from Vodafone UK - St Albans
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I had a awesome and really helpful and…
I had a awesome and really helpful and brilliant experience with Amz
Thanks Tony
9 October 2025
Unprompted review
Reply from Vodafone UK - St Albans
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent Service from Amz thank you!
9 October 2025
Unprompted review
Reply from Vodafone UK - St Albans
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Fantastic Service from Amz
3 October 2025
Unprompted review
Reply from Vodafone UK - St Albans
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great Service by Amz in helping me add…
Great Service by Amz in helping me add my voxi plan. Great happy smiling service - Thanks
23 September 2025
Unprompted review
Reply from Vodafone UK - St Albans
Hey Francesco,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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