Vodafone UK - St Austell Reviews 

220
•
TrustScore 5 out of 5

4.9

19 Fore Street, PL25 5EP St Austell, GB

•

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Rated 5 out of 5 stars

First class service in St Austell shop Chris is so knowledgeable and explained everything so as both of us understood, he was very patient, friendly and we always know we can confidently go in store... See more

Company replied

Rated 5 out of 5 stars

Great product knowledge patience and a great sense of humor thank you Chris and st austell team.

Company replied

Rated 5 out of 5 stars

Matt has been absolutely brilliant at the St.Austell Vodafone store. Setting up our mobile dongle for our internet so we are never without Wi-Fi at home and setting up my new iPhone transferring every... See more

Company replied

Rated 5 out of 5 stars

Instant and effective customer service by Imogen Gent. This young lady was AMAZING getting me out of EE and on to Vodaphone. I will be highly recommending her to others in our local Community. Imog... See more

Company replied


Company details

  1. Mobile network operator
  2. Internet provider
  3. Mobile Phone Shop
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - St Austell

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 19 Fore Street, PL25 5EP, St Austell, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

220 reviews

5-star
4-star
3-star
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1-star

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4.9

All reviews

(220)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product knowledge patience and a…

Great product knowledge patience and a great sense of humor thank you Chris and st austell team.

22 September 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Richard,

Thanks for the lovely review and fantastic support for Chris and st Austell team.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

First class service in St Austell shop…

First class service in St Austell shop Chris is so knowledgeable and explained everything so as both of us understood, he was very patient, friendly and we always know we can confidently go in store for any help.
5 star service!!

22 September 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Holland,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maddi was really helpful fixing my…

Maddi was really helpful fixing my phone!

18 September 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Trevor,

Thanks for the lovely review and fantastic support for Maddi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

sorted out eu roaming and reset phone

sorted out eu roaming and reset phone. 5 star service Shop St Austell Chris tech guru

11 September 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Anthony,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service again today at the St…

Great service again today at the St Austell store with Chris and George. Highly recommend them good service polite and very efficient.

17 August 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey IMc

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very knowledgeable and helpful staff

Very knowledgeable and helpful staff, and a pleasant expericence...would recommend

15 August 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Andy ,
Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service as usual helped me…

Excellent service as usual helped me with my virus on my phone.
I so grateful for their help in putting my phone back to normal.
I would recommend this firm to family and friends. Mary Ryland.

8 August 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Mary,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful knowledgeable and friendly…

Helpful knowledgeable and friendly throughout. Chris and George were great, and helped us upgrade. Very happy customers

8 August 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Karen,
Thanks for the lovely review and fantastic support for Chris and George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly

Very very helpful,patient and knowledgeable
Would definitely recommend
Great service

8 August 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Ron,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super helpful

Super helpful, and have a good fast paced customer experience, I was in and out in no time at all!

1 August 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Matt,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

5 Star service, ask for George!!!

I had an outstanding experience at Vodafone in St Austell thanks to George! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the best option for my needs. He took the time to talk me through the different phones, SIM and phone plans, and explained everything clearly, making sure I chose the package that suited how I actually use my phone and getting best value for money.

There was no pressure at all—just honest, helpful advice and exceptional customer service throughout. George went above and beyond to make the whole process easy and stress-free, and I left feeling confident that I'd made the right choice.

A huge thank you to George for such fantastic service. He's a real credit to Vodafone, and I wouldn't hesitate to recommend him to anyone looking for a new phone or plan, I will be seeing this store again when my partner needs a new phone!

14 July 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

"Hey Mahoney,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Amazing service,very friendly and…

Amazing service,very friendly and helpful staff!Thank you for your job!

13 July 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Оксана,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in today to get a new phone

I came in today to get a new phone, George the Sales Advisor in the St Austell store was fab and went above and beyond to help me!

6 July 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Ellie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Met Chris and Chloe today at the…

Met Chris and Chloe today at the Vodafone shop. Both where lovely and helped so much .10/10 service. Blue sweets for life 😁

2 July 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Cassie,

Thanks for the lovely review and fantastic support for Chris and Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

George is a great sales advisor and…

George is a great sales advisor and helped a lot with my phone issues

30 June 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Liam,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and very helpful staff

30 June 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly professional staff

Friendly professional staff, overall stress free experience, very happy with my service.

22 June 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Michael,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Superb customer service

Superb customer service. Always eager and willing to help.

20 June 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Tracie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came home n to the Vodafone branch of…

I came home n to the Vodafone branch of n st Austell, and I could not believe what a beautiful service I received from Chloe . She was absolutely amazing and helpful.

18 June 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Emilia,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you good service

Thank you good service

18 June 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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