Maddy and Timmy made my experience in store so easy. Very knowledgeable and polite. 100% rating.
Company replied
Location
Switch location6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW St Helens, GB
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See what reviewers are saying
My sister and I called into St.helens branch ,Vodafone today to discuss our options for contract renewals. We were met by Matt who was exceptional in every way.He checked for the best available deals... See more
Company replied
I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider. I went back to the store as I’m a current mobil... See more
Company replied
Colin spent the best part of 2 hours with me to upgrade 3 phones, saving me money on each one and then has also saved me £50 a month moving to Vodaphone Braodband. He took time to get me the best de... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - St Helens
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW, St Helens, United Kingdom
4.9
Excellent
180 reviews
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I came to store as I needed to update…
I came to store as I needed to update my sim as I’ve started to travel a lot more Colin and Maddie sorted me a great deal on data and EU roaming
9 May 2026
Unprompted review
Reply from Vodafone UK - St Helens
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - St Helens
Hey Jen,
Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My experience was fantastic
My experience was fantastic, I was helped and advised well on my best options with an upgrade! Service was First Class 👍
I was helped by John, nothing was too much trouble ! Many thanks
9 May 2026
Unprompted review
Reply from Vodafone UK - St Helens
Hey Julie,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Thank you the team in St Helens
Thank you the team in St Helens, I went into store and Colin and Maddie where really helpful with my fone issue,
29 April 2026
Unprompted review
Reply from Vodafone UK - St Helens
Hey Sandy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Colin
Great service from Colin, I was over paying on my sim, I got a fab deal that included roaming, great service
16 April 2026
Unprompted review
Reply from Vodafone UK - St Helens
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service John was very helpful…
Brilliant service John was very helpful to me i would always come to the shop thy are very good and they had relaxed me with there service
17 April 2026
Unprompted review
Reply from Vodafone UK - St Helens
Hey Lorna,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Purchase if Galaxy s26 Ultra
Excellent help and advice from tec John. Bery polite and pleasant too.
20 March 2026
Unprompted review
Reply from Vodafone UK - St Helens
Hey Nick,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was served by John
Was served by John. Great charismatic service and brought my bill down. Great staff and atmosphere!
13 February 2026
Unprompted review
Reply from Vodafone UK - St Helens
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
john was helpful
13 March 2026
Unprompted review
Reply from Vodafone UK - St Helens
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Maddie in St helens branch is…
Maddie in St helens branch is exceptional, helpful, knowledgeable .Really great service .Thank you Maddie
11 March 2026
Unprompted review
Reply from Vodafone UK - St Helens
Hey Diane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic and complex offer
I have a pleasure to receive a complex offer from Maddie. She really put a lot of effort and was very patient to help me move all my numbers and broadband from other network. Thank you for everything.
7 March 2026
Unprompted review
Reply from Vodafone UK - St Helens
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
John was very helpful and managed to…
John was very helpful and managed to solve my problem very efficiently. Thank you.
28 February 2026
Unprompted review
Reply from Vodafone UK - St Helens
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Big thanks to Cairo for helping my mum…
Big thanks to Cairo for helping my mum sort out her new contract, she was paying a fortune with 02 and now paying half the price
20 February 2026
Unprompted review
Reply from Vodafone UK - St Helens
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - St Helens
Hey Leon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Maddie is very professional …
Maddie is very professional and asked what my broadband needs were and matched everything up.
I was really pleased that everything was explained to me so that i could understand it.
Didnt have to wait long for installation.
19 February 2026
Unprompted review
Reply from Vodafone UK - St Helens
Hey Patricia,
Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great communication and very helpful
Great communication and very helpful
7 February 2026
Unprompted review
Reply from Vodafone UK - St Helens
Hey Curly,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Colin and Maddie were great
Colin and Maddie at our local St Helens branch were very helpful and knowledgeable about their products and services. We were there quite a while due to it being my mums phone and having to change over some details due to a name change and we had to go back a few days later to pick up the device which was out of stock. Maddie and Colin were really patient and thorough and friendly we didn’t feel like we were being rushed but were valued as customers. It was nice to have a face to face interaction with people especially for my Mum who could look at the different options available in real time.
Thank you Colin and Maddie for all of your help. Very much appreciated.
17 January 2026
Unprompted review
Reply from Vodafone UK - St Helens
Hey Sophie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from John
I came in with a complex issue - was met by John he was so helpful and patient and resolved everything on the day , great customer service . Very happy
31 January 2026
Unprompted review
Reply from Vodafone UK - St Helens
Hey ellis,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I went to the local store as my sim…
I went to the local store as my sim wasn’t working,
Maddie was a great help and got my phone working again, I also got a better sim only deal.
Thanks for the help Maddie
23 January 2026
Unprompted review
Reply from Vodafone UK - St Helens
Hey Janet,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - St Helens
Hey Christopher,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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